ZyXEL ISG50-PSTN User Guide - Page 220

Chapter 10 Monitor Table 52 Monitor > PBX > ACD Queue (continued) LABEL DESCRIPTION Caller ID This indicates the caller ID of the call. Entered Time This indicates the time the caller entered the queue. Waiting Time This indicates how long the caller has been waiting in the queue. 10.19 Log Screen Log messages are stored in two separate logs, one for regular log messages and one for debugging messages. In the regular log, you can look at all the log messages by selecting All Logs, or you can select a specific category of log messages (for example, firewall or user). You can also look at the debugging log by selecting Debug Log. All debugging messages have the same priority. To access this screen, click Monitor > Log. The log is displayed in the following screen. Note: When a log reaches the maximum number of log messages, new log messages automatically overwrite existing log messages, starting with the oldest existing log message first. • For individual log descriptions, see Appendix A on page 775. • For the maximum number of log messages in the ISG50, see . Events that generate an alert (as well as a log message) display in red. Regular logs display in black. Click a column's heading cell to sort the table entries by that column's criteria. Click the heading cell again to reverse the sort order. Figure 161 Monitor > Log 220 ISG50 User's Guide