ZyXEL ISG50-PSTN User Guide - Page 541

Chapter 34 Call Services 34.6.1 Add or Edit Custom Music On Hold Use this screen to create or edit a music on hold profile and upload an audio file to it. In the Configuration > PBX > Call Service > Music On Hold screen, click Add or Edit to open the screen as shown. Figure 361 Add Customized Music on Hold The following table describes the labels in this screen. Table 196 Add Customized Music on Hold LABEL Name Description Upload Music File DESCRIPTION Enter a name for the music on hold profile. Enter a description for the music on hold profile. Click Browse to locate an audio file to be used as the auto-attendant greeting message, and Upload to copy it to IP-PBX. The audio files you upload must meet the following criteria: Audio File State OK Cancel • PCM format, 16 kHz, 16-bit, mono mode (*.wav). • The total play time of all the music files combined must be less than 30 minutes. This indicates whether an audio file has been uploaded to the ISG50 or not. You can also Playback the audio file to hear how it sounds. Click OK to save your customized settings and exit this screen. Click Cancel to exit this screen without saving. 34.7 The Call Transfer Screen Call Transfer allows you to transfer an incoming call (that you have answered) to another phone by doing the following. 1 Dial a predefined feature code (for example, *96 by default) followed by the number to which you want to transfer the call to operate the intercom. See more feature code information in Section 27.3 on page 433. 2 After you hear the ring signal or the second party answers it, hang up the phone. ISG50 User's Guide 541