ZyXEL ISG50-PSTN User Guide - Page 773

Chapter 61 Troubleshooting The commands in my configuration file or shell script are not working properly. • In a configuration file or shell script, use "#" or "!" as the first character of a command line to have the ISG50 treat the line as a comment. • Your configuration files or shell scripts can use "exit" or a command line consisting of a single "!" to have the ISG50 exit sub command mode. • Include write commands in your scripts. Otherwise the changes will be lost when the ISG50 restarts. You could use multiple write commands in a long script. Note: "exit" or "!'" must follow sub commands if it is to make the ISG50 exit sub command mode. See Chapter 55 on page 725 for more on configuration files and shell scripts. I cannot get the firmware uploaded using the commands. The Web Configurator is the recommended method for uploading firmware. You only need to use the command line interface if you need to recover the firmware. See the CLI Reference Guide for how to determine if you need to recover the firmware and how to recover it. My packet capture captured less than I wanted or failed. The packet capture screen's File Size sets a maximum size limit for the total combined size of all the capture files on the ISG50, including any existing capture files and any new capture files you generate. If you have existing capture files you may need to set this size larger or delete existing capture files. The ISG50 stops the capture and generates the capture file when either the capture files reach the File Size or the time period specified in the Duration field expires. My earlier packet capture files are missing. New capture files overwrite existing files of the same name. Change the File Suffix field's setting to avoid this. ISG50 User's Guide 773