Table of Contents
ISG50 User’s Guide
9
8.7 Using Call Features
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163
8.7.1 Customizing Feature Codes
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163
8.7.2 Using the Voicemail Feature
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163
8.8 Using the Extension Portal
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164
8.8.1 Your Information
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164
8.8.2 Accessing the Extension Portal
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164
8.8.3 Using the Web Phone (IP Phone Users Only)
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165
8.8.4 Changing Your Security Information
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166
8.8.5 Personalizing Your Settings
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167
8.8.6 Setting Up Voicemail
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170
8.9 Capturing Packets Using the Web Configurator
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171
8.10 Creating an Automated Menu System
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173
8.10.1 Menu Design and Call Routing
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173
8.10.2 Create an Agent Identity
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174
8.10.3 Create a Skill
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175
8.10.4 Create an Auto-Attendant
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178
Part II: Technical Reference
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183
Chapter
9
Dashboard
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185
9.1 Overview
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185
9.1.1 What You Can Do in this Chapter
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185
9.2 The Dashboard Screen
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185
9.2.1 The CPU Usage Screen
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190
9.2.2 The Memory Usage Screen
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190
9.2.3 The Active Sessions Screen
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191
9.2.4 The VPN Status Screen
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192
9.2.5 The DHCP Table Screen
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192
9.2.6 The Number of Login Users Screen
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193
Chapter
10
Monitor
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195
10.1 Overview
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195
10.1.1 What You Can Do in this Chapter
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195
10.2 The Port Statistics Screen
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196
10.2.1 The Port Statistics Graph Screen
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197
10.3 Interface Status Screen
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198
10.4 The Traffic Statistics Screen
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200
10.5 The Session Monitor Screen
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203
10.6 The DDNS Status Screen
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205