Brother International IntelliFax-3550 Users Manual - English - Page 124

Machine Error Xx And Press Stop Key

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3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Error Codes 20 XX, Thiserrorcodeisusuallycausedbyapoortelephoneline,orhavingaspecial 8001, telephoneservicesuchas"CallWaiting"assignedtothisline. 90 01 74 00 The sending machine sent a disconnect command from their location. This could be caused by a document jam, a recording paper empty, or mechanical problems on their unit, or there may be problems on the telephone line. A011 Thesendingsidedisconnectedthetransmission.Thiscouldbecausedbytheir stopping the transmission before completion. FF XX Thisisamechanicalerroronyourfaxmachine.Forexample:FFEA"Document Jam". Please clear the jam and try to send again. CONNECTION FAIL You requested the polling function even though the remote station does not have the polling feature. COOLING DOWN and PLEASE WAIT When the temperature of the drum unit or toner cartridge becomes too hot, the machine will pause its current print job and go into Cooling Down mode. During the Cooling Down mode you will hear the cooling fan running while the display on the machine shows COOLING DOWN and PLEASE WAIT. You must wait and allow the machine to resume printing when it is ready. COVER OPEN The top cover or Multipurpose sheet feeder cover was not completely closed. Please check each of them. DISCONNECTED The telephone line was disconnected by the other party during the communication. Try calling the other party to see what happened. DOCUMENT JAM The documents were not inserted properly, or the documents were not fed properly, or the documents were too long. Open the control panel and remove the documents. (See page 13-5~6.) Then close the control panel, pressS t o p and insert the documents again, adjusting the guides on either side of the document, and try sending the fax again. Original documents should be straight, non wrinkled, to be correctly fed. Otherwise the documents may occasionally jam. MACHINE ERROR XX and PRESS STOP KEY Turn off the power. Then contact the Customer Service number listed on page 13-9. NO RESPONSE/BUSY The number you called does not answer or is busy. Or, you may have reached a number that is not connected to a fax machine. Check the number and try again. NOT REGISTERED The One-Touch key or Speed-Dial number you pressed has no number assigned to it. You will have to register a phone number. (See page 4-4~7.) 13-10

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REGULAR MAINTENANCE AND TROUBLESHOOTING
3550-US-5.0
Error Codes
20 XX,
This error code is usually caused by a poor telephone line, or having a special
8001,
telephone service such as “Call Waiting” assigned to this line.
9001
7400
The sending machine sent a disconnect command from their location. This could
be caused by a document jam, a recording paper empty, or mechanical problems
on their unit, or there may be problems on the telephone line.
A011
The sending side disconnected the transmission. This could be caused by their
stopping the transmission before completion.
FF XX
This is a mechanical error on your fax machine. For example: FF EA “Document
Jam”. Please clear the jam and try to send again.
CONNECTION FAIL
You requested the polling function even though the remote station does not have the polling
feature.
COOLING DOWN and PLEASE WAIT
Whenthetemperatureofthedrumunitortonercartridgebecomestoohot,themachinewillpause
itscurrentprintjobandgointoCoolingDownmode.
DuringtheCoolingDownmodeyouwillhear
the cooling fan running while the display on the machine shows COOLING DOWN and PLEASE
WAIT.
You must wait and allow the machine to resume printing when it is ready.
COVER OPEN
The top cover or Multipurpose sheet feeder cover was not completely closed.
Please check each
of them.
DISCONNECTED
The telephone line was disconnected by the other party during the communication. Try calling
the other party to see what happened.
DOCUMENT JAM
The documents were not inserted properly, or the documents were not fed properly, or the
documents were too long.
Open the control panel and remove the documents. (See page 13-5~6.) Then close the control
panel, press S t o p
Stop
Stop
Stop
S t o p and insert the documents again, adjusting the guides on either side of the
document, and try sending the fax again.
Original documents should be straight, non wrinkled, to be correctly fed. Otherwise the
documents may occasionally jam.
MACHINE ERROR XX and PRESS STOP KEY
Turn off the power. Then contact the Customer Service number listed on page 13-9.
NO RESPONSE/BUSY
The number you called does not answer or is busy.
Or, you may have reached a number that is
not connected to a fax machine. Check the number and try again.
NOT REGISTERED
TheOne-TouchkeyorSpeed-Dialnumberyoupressedhasnonumberassignedtoit.Youwillhave
to register a phone number. (See page 4-4~7.)