Brother International PC-8500 Users Manual - English - Page 184

Trouble with threads and stitches, Before calling for service

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Setting Up Sewing Utility Stitches Characters and Decorative Stitches Embroidering Editing Embroidery Patterns Retrieving Trouble with threads and stitches Before calling for service, check the following items. If the problem still persists, contact the place of purchase or your nearest Brother dealer. Symptom 1. Upper thread breaks 2. Bobbin thread breaks 3. Skipped stitches 4. Fabric puckers 5. Inability to thread needle 6. Inability for thread tension control Probable cause Remedy 1. Upper threading is not correct. 1. Re-thread upper thread. 2. Upper thread is tangled. 2. Remove thread ends in the race or shuttle. 3. Spool of thread is not correctly set. 3. Set spool of thread correctly. 4. Correct needle is not used. 4. Change to proper needle. 5. Shuttle is damaged. 5. Contact service center. 1. Upper thread is tangled. 1. Remove thread ends in the race or inner shuttle or from around spool pin. 2. Bobbin is not threaded properly in the shuttle. 2. Set bobbin properly and pull out the bobbin thread. 1. Needle is not correctly inserted. 1. Insert needle properly. 2. Correct needle is not used. 2. Change to proper needle. 3. The combination of fabric, thread and needle is not correct. 3. Check the "RELATED CHART OF SEWING FABRICS, THREAD AND NEEDLE" on page 172. 4. Dust is clinging under the needle plate. 4. Remove dust by cleaning with a brush. 5. Upper threading is not correct. 5. Re-thread upper thread. 1. Threading is not correct 1. Re-thread upper and bobbin thread correctly. 2. Correct needle is not used. 2. Change to proper needle. 3. Combination of fabric, thread and needle is not correct. 3. Check "RELATED CHART OF SEWING FABRICS, THREAD AND NEEDLE" on page 172. 4. Check if thread tension is set at "AUTO" position, 4. Refer to "THREAD TENSION" on page 29. 1. Needle position is not collect. 1. Set needle at proper position using "NEEDLE POSITION" button. 2. Hook of needle threader does not fit into the eye of the needle. 2. Set needle at proper position using "NEEDLE POSITION" button. 1. Upper threading is not correct. 1. Re-thread upper thread. 2. Set of bobbin thread is not correct. 2. Set bobbin properly and pull out the bobbin thread. 3. Combination of fabric, thread and needle is not correct. 3. Check "RELATED CHART OF SEWING FABRICS, THREAD AND NEEDLE" on page 172. 4. Check if the thread tension is set at "AUTO" position. 4. Refer to "THREAD TENSION" on page 29. My Custom Stitch TM Error Maintenance Messages Trouble shooting Sewing Chart Patterns (Programmed in Machine) Patterns (Memory Card) 181

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181
Utility
Stitches
Characters
and
Decorative
Stitches
Embroidering
Editing
Embroidery
Patterns
Retrieving
My
Custom
Stitch
TM
Maintenance
Error
Messages
Trouble
shooting
Sewing
Chart
Patterns
(Programmed
in Machine)
Patterns
(Memory
Card)
Sewing
Setting Up
Before calling for service, check the following items. If the problem still persists, contact the place of
purchase or your nearest Brother dealer.
Trouble with threads and stitches
Symptom
1. Upper thread breaks
2. Bobbin thread breaks
3. Skipped stitches
4. Fabric puckers
5. Inability to thread needle
6. Inability for thread tension control
Probable cause
1. Upper threading is not correct.
2. Upper thread is tangled.
3. Spool of thread is not correctly set.
4. Correct needle is not used.
5. Shuttle is damaged.
1. Upper thread is tangled.
2. Bobbin is not threaded properly in the
shuttle.
1. Needle is not correctly inserted.
2. Correct needle is not used.
3. The combination of fabric, thread and
needle is not correct.
4. Dust is clinging under the needle plate.
5. Upper threading is not correct.
1. Threading is not correct
2. Correct needle is not used.
3. Combination of fabric, thread and
needle is not correct.
4. Check if thread tension is set at
“AUTO” position,
1. Needle position is not collect.
2. Hook of needle threader does not fit
into the eye of the needle.
1. Upper threading is not correct.
2. Set of bobbin thread is not correct.
3. Combination of fabric, thread and
needle is not correct.
4. Check if the thread tension is set at
“AUTO” position.
Remedy
1. Re-thread upper thread.
2. Remove thread ends in the race or
shuttle.
3. Set spool of thread correctly.
4. Change to proper needle.
5. Contact service center.
1. Remove thread ends in the race or
inner shuttle or from around spool pin.
2. Set bobbin properly and pull out the
bobbin thread.
1. Insert needle properly.
2. Change to proper needle.
3. Check the “RELATED CHART OF
SEWING FABRICS, THREAD AND
NEEDLE” on page 172.
4. Remove dust by cleaning with a brush.
5. Re-thread upper thread.
1. Re-thread upper and bobbin thread
correctly.
2. Change to proper needle.
3. Check “RELATED CHART OF
SEWING FABRICS, THREAD AND
NEEDLE” on page 172.
4. Refer to “THREAD TENSION” on page
29.
1. Set needle at proper position using
“NEEDLE POSITION” button.
2. Set needle at proper position using
“NEEDLE POSITION” button.
1. Re-thread upper thread.
2. Set bobbin properly and pull out the
bobbin thread.
3. Check “RELATED CHART OF
SEWING FABRICS, THREAD AND
NEEDLE” on page 172.
4. Refer to “THREAD TENSION” on page
29.