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Canon imageRUNNER 1025 Series Basic Operation Guide - Page 277

Check the POP Server name in <EMAIL/I

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Error Codes (imageRUNNER 1025iF Only) Error Code #0801 #0802 #0804 #0806 #0808 #0810 #0812 #0813 #0819 Description Action - A timeout error occurred while the machine was communicating with the SMTP server to send an email message or send/receive an I-fax. - Check that the SMTP server is functioning normally, or check the network status. - The SMTP server returned an error while trying to connect. The destination is not correct. An error occurred on the server side during transmission to a file server. - Check that the SMTP server is functioning normally. Check the network status. Check the destination setting. Check the status and setting of the file server. - The name of the SMTP Server in in in is incorrect. - The DNS server name in in in in is incorrect. - Connection to the DNS server failed. - Check the name of the SMTP Server in in in . - Check the DNS server name in in in in . - Check that the DNS server is functioning normally. You have no permission to access the folder. Change the setting on the server to enable access to the folder. - An incorrect user name or password was specified for the sending of a file to a file server. - Change the user name or password. - An incorrect destination was specified for the - Check the e-mail or I-fax address. sending of an e-mail message or I-fax. - A timeout error occurred while the machine was communicating with the FTP server. - Check that the FTP server is functioning normally. - Check the network status. - The FTP server returned an error while trying to connect. The destination is not correct. An error occurred on the server side during transmission. - Check that the FTP server is functioning normally. - Check the network status. - Check the destination setting. - Check the status and setting of the file server. - A POP (Post Office Protocol) server connection error occurred while receiving an I-fax. - The POP server returned an error during the connection. - A timeout error occurred on the server while connecting to the POP server. - Check the POP Server name in in in . Confirm that the POP server is functioning normally. Check the network status. The POP password setting is incorrect. Check the POP Server password in in in . The POP Server name setting is incorrect. Check the POP Server name in in in . You have received data that cannot be processed (MIME information is incorrect). Check the settings, and then ask the sender to resend the data. Troubleshooting 13-12

Section	Page
Manuals for the Machine	2
Overview of the Machine Functions	3
Contents	5
Preface	10
Available Features	10
How to Use This Guide	11
Symbols Used in This Manual	11
Keys and Buttons Used in This Manual	11
Illustrations Used in This Manual	12
Safety Precautions	13
Important Safety Instructions	13
Handling and Maintenance	13
Location	14
Power Supply	15
Telephone Equipment	16
Legal Notices	17
Trademarks	17
Copyright	18
Third Party Software	18
The Software Subjected to the Other Conditions	19
Disclaimers	20
For CA, USA only	20
Legal Limitations on the Usage of Your Product and the Use of Images	21
FCC (Federal Communications Commission)	22
Users in the U.S.A.	23
Users in Canada	25
Utilisation au Canada	27
Laser Safety	29
CDRH Regulations	29
1 Before Using the Machine	30
Machine Components	31
External View (Front)	31
External View (Back)	33
Operation Panel	34
Main Operation Panel	34
Send Operation Panel (imageRUNNER 1025iF only)	37
Display Parts and Functions	38
Copy Mode	38
Send Mode (imageRUNNER 1025iF only)	38
Scan Mode	38
Log In Mode	38
Toner Cartridge	39
Maintaining the Toner Cartridge	40
Entering Characters	41
Telephone Line Setting (imageRUNNER 1025iF Only)	42
Timer Settings	43
Setting the Sleep Mode	43
Setting the Auto Clear Time	44
Setting the Daylight Saving Time	44
Registering a License	46
Administration Number That Are Necessary to Obtain a License Key	46
Registering a License Key	46
2 Originals and Print Media	48
Originals Requirements	49
Scanning Area	50
Placing Originals	51
On the Platen Glass	51
In the ADF	52
Paper Requirements	53
Printable Area	55
Loading Paper	56
In the Paper Drawer	56
In the Stack Bypass	58
Setting Paper Type and Size	60
For the Paper Drawer	60
For the Stack Bypass	62
3 Registering Destinations in the Address Book (imageRUNNER 1025iF Only)	64
About the Address Book	65
Storing/Editing One-Touch Keys	66
Registering Fax Numbers in One-Touch Keys	66
Registering E-Mail Addresses in One-Touch Keys	68
Registering I-Fax Addresses in One-Touch Keys	69
Registering File Server Addresses in One-Touch Keys	70
Registering Group Addresses in One-Touch Keys	72
Editing One-Touch Keys	73
Editing One-Touch Keys (Group Addresses)	74
Erasing One-Touch Keys	75
Erasing One-Touch Keys (Group Addresses)	76
Storing/Editing Coded Dial Codes	77
Registering Fax Numbers in Coded Dial Codes	77
Registering E-Mail Addresses in Coded Dial Codes	79
Registering I-Fax Addresses in Coded Dial Codes	80
Registering File Server Addresses in Coded Dial Codes	81
Registering Group Addresses in Coded Dial Codes	83
Editing Coded Dial Codes	84
Editing Coded Dial Codes (Group Addresses)	85
Erasing Coded Dial Codes	86
Erasing Coded Dial Codes (Group Addresses)	87
4 Copying	88
Overview of Copy Functions	89
Basic Copying Method	91
Canceling Copy Jobs	92
Canceling Scanning or Outgoing Jobs	92
Canceling Reserved Jobs	92
Selecting Paper Source	94
Copying on Papers in Drawers	94
Using the Stack Bypass with Standard Paper Sizes	95
Using the Stack Bypass with Irregular Sizes of Paper	97
Using the Stack Bypass with Envelopes	98
Selecting Image Quality	100
Adjusting Density	102
Adjusting Automatically	102
Adjusting Manually	103
Enlarge/Reduce Images	104
Preset Zoom	104
Custom Copy Ratio	105
2-Sided Copying	106
1 to 2-Sided Copying	107
2 to 2-Sided Copying	108
2 to 1-Sided Copying	109
Collating Copies	110
Multiple Originals onto One Sheet (2 on 1)	112
Erasing Shadows/Lines	114
Original Frame Erase	115
Book Frame Erase	116
Binding Hole Erase	117
Adjusting Sharpness	119
Changing the Standard Mode	120
Initializing the Standard Mode	121
Reserved Copy	122
5 Fax (imageRUNNER 1025iF Only)	124
Overview of Fax Functions	125
Introduction to Using Fax Functions	127
Setting the Current Date and Time	127
Registering Your Machine’s Fax Number	128
Registering the Machine’s Name	128
Methods for Receiving Faxes	129
Selecting the Receive Mode	134
Setting the Type of Telephone Line	135
Sending Fax Documents	136
Basic Methods for Sending Faxes	136
Calling the Recipient before Sending Fax Documents (Manual Sending)	137
Switching Temporarily to Tone Dialing	138
Dialing an Overseas Number (With Pauses)	139
Basic Methods for Sending I-Faxes	140
Basic Methods for Sending PC Faxes	141
Canceling Send Fax Documents	143
Specifying Destinations	144
Using Numeric Keys	144
Using the Address Book	145
Using the One-Touch Keys	146
Using Coded Dial Codes	147
Using the Group Addresses	148
Sending Originals to More Than One Location (Broadcasting)	150
Selecting Image Quality	152
Adjusting Density	153
2-Sided Originals	154
Direct Sending	155
Job Recall	156
Favorites Buttons	157
Registering a Favorites Button	157
Erasing a Favorites Button	160
Using the Favorites Buttons	161
Sending Originals at a Preset Time (Delayed Sending)	162
Standard Send Settings	164
Storing the Standard Send Settings	164
Restoring the Standard Send Settings to Their Default	165
Send Settings	166
Adjusting Sharpness	167
ECM Transmission	168
Redialing Automatically When the Line Is Busy (AUTO REDIAL)	169
Checking the Dial Line before Sending	171
Receiving Fax Documents	172
Basic Methods for Receiving Faxes	172
Printing Received Documents on Both Sides of Paper	174
Reducing a Received Document	175
Specifying Printing When Toner Runs Out	177
ECM Reception	178
Adjusting the Auto Switch Time	179
Setting the Incoming Ring	181
Receiving Documents Manually with an Extension Telephone (REMOTE RX)	182
Activating Remote Receive Mode	182
Receiving Documents with the Remote Reception	183
Receiving Documents in Memory without Printing Out (MEMORY LOCK)	184
Printing All Documents Stored in the Memory Lock Reception Mode	186
Checking/Changing the Status of Fax Documents in Memory	187
Checking/Deleting Fax Transmission Documents	187
Checking/Deleting Fax Reception Documents	188
Printing the Fax Log	189
6 E-Mail (imageRUNNER 1025iF Only)	194
Overview of E-Mail Functions	195
Introduction to Using E-Mail Functions	197
Basic E-Mail Operations	198
Sending E-Mail Documents	198
Canceling Sending E-Mail Documents	200
7 Printing	202
Overview of the Print Functions	203
Introduction to Using Print Functions	205
Printing Documents from a Computer	206
Scaling Documents	208
Printing Multiple Pages on One Sheet	210
2-Sided Printing	211
Checking and Canceling Print Jobs	212
Checking Print Jobs	212
Canceling Print Jobs	212
8 Scanning	214
Overview of the Scanner Functions	215
Introduction to Using Scanner Functions	217
Scanning Documents to a Computer	217
Scanning Documents to a File Server (imageRUNNER 1025iF Only)	217
Basic Scanning Operations	218
Scanning Documents to a Computer Connected with a USB Cable	218
Scanning Documents to a File Server (imageRUNNER 1025iF Only)	219
Canceling Scan Jobs	221
Canceling Scanning Documents to a Computer	221
Canceling Scanning Documents to a File Server (imageRUNNER 1025iF Only)	221
9 Network	222
Flowchart for Setting Up Network	223
What is the Network?	224
Overview of Network Functions	225
10 Settings from a PC	226
Overview of Remote UI	227
Starting the Remote UI	229
11 System Manager Settings	232
Overview of System Manager Settings	233
Specifying the System Manager Settings	235
Device Information Settings	237
Department ID Management	238
Registering the Department ID, Password, and Page Limit	238
Procedure before Using the Machine	240
Changing the Password and Page Limit	241
Erasing the Department ID and Password	243
Checking Counter Information	244
Clearing Page Totals	245
Printing Counter Information	245
Accepting Print Jobs with Unknown IDs	246
Managing User IDs	247
Managing ID Cards (Optional Equipment)	248
Procedure before Using the Machine	248
Procedure after Using the Machine	249
12 Maintenance	250
Cleaning the Machine	251
Exterior	251
Interior	252
Scanning Area	254
Replacing the Toner Cartridge	258
When a Message Appears	258
Replacing the Toner Cartridge with a New One	259
Replacing the Drum Unit	262
Transporting the Machine	264
13 Troubleshooting	266
Clearing Jams	267
Original Jams	267
Stack Bypass	269
Inside the Machine and Paper Drawers	270
Error Messages	272
Error Codes (imageRUNNER 1025iF Only)	275
If <CHANGE PAPERSIZE> is displayed	279
Reloading the Paper	279
Changing the Paper Size Setting	279
If a Power Failure Occurs	281
Service Call Message	282
Contacting Your Local Authorized Canon Dealer	282
14 Machine Settings	284
Machine Settings	285
Printing USER DATA LIST	285
Accessing the Setting Menu	285
Settings Menu	287
COMMON SETTINGS	287
COPY SETTINGS	289
TX/RX SETTINGS *1	291
ADDRESS BOOK SET. *1	296
PRINTER SETTINGS	301
TIMER SETTINGS	303
ADJUST./CLEANING	304
REPORT SETTINGS	305
SYSTEM SETTINGS	307
15 Appendix	316
Specifications	317
General	317
Copier	318
Printer	318
Scanner	318
Facsimile (imageRUNNER 1025iF Only)	319
Telephone (imageRUNNER 1025iF Only)	319
Send (imageRUNNER 1025iF Only)	320
Cassette Feeding Module-N2 (Optional)	321
Card Reader-E1 (Optional)	321

Match case Limit results 1 per page

13-12

Troubleshooting

Error Codes (imageRUNNER 1025iF Only)

Error Code

Description

Action

#0801

A timeout error occurred while the machine

was communicating with the SMTP server to

send an email message or send/receive an

I-fax.

–

Check that the SMTP server is functioning

normally, or check the network status.

–

The SMTP server returned an error while

trying to connect. The destination is not

correct. An error occurred on the server side

during transmission to a file server.

–

Check that the SMTP server is functioning

normally. Check the network status. Check

the destination setting. Check the status and

setting of the file server.

–

#0802

The name of the SMTP Server in <E-MAIL/I-

FAX> in <NETWORK SETTINGS> in <SYSTEM

SETTINGS> is incorrect.

The DNS server name in <DNS SETTINGS> in

in <SYSTEM SETTINGS> is incorrect.

Connection to the DNS server failed.

–

Check the name of the SMTP Server in <E-

MAIL/I-FAX> in <NETWORK SETTINGS> in

<SYSTEM SETTINGS>.

Check the DNS server name in <DNS

SETTINGS> in <TCP/IP SETTINGS> in

<NETWORK SETTINGS> in <SYSTEM

SETTINGS>.

Check that the DNS server is functioning

normally.

–

#0804

You have no permission to access the folder.

Change the setting on the server to enable

access to the folder.

#0806

An incorrect user name or password was

specified for the sending of a file to a file

server.

–

Change the user name or password.

–

An incorrect destination was specified for the

sending of an e-mail message or I-fax.

–

Check the e-mail or I-fax address.

–

#0808

A timeout error occurred while the machine

was communicating with the FTP server.

–

Check that the FTP server is functioning

normally.

Check the network status.

–

The FTP server returned an error while trying

to connect. The destination is not correct.

An error occurred on the server side during

transmission.

–

Check that the FTP server is functioning

normally.

Check the network status.

Check the destination setting.

Check the status and setting of the file server.

–

#0810

A POP (Post Office Protocol) server connection

error occurred while receiving an I-fax.

The POP server returned an error during the

connection.

A timeout error occurred on the server while

connecting to the POP server.

–

Check the POP Server name in <EMAIL/I-

FAX> in <NETWORK SETTINGS> in <SYSTEM

SETTINGS>. Confirm that the POP server is

functioning normally.

Check the network status.

–

#0812

The POP password setting is incorrect.

Check the POP Server password in <E-MAIL/I-

FAX> in <NETWORK SETTINGS> in <SYSTEM

SETTINGS>.

#0813

The POP Server name setting is incorrect.

Check the POP Server name in <EMAIL/I-FAX> in

<NETWORK SETTINGS> in <SYSTEM SETTINGS>.

#0819

You have received data that cannot be

processed (MIME information is

incorrect).

Check the settings, and then ask the sender to

resend the data.