Dell PowerVault 56F Dell PowerVault 51F 8-Port Fibre Channel Switch Insta - Page 123
Before You Call
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Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist (Figure 7-1). If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the system itself. Make sure the system documentation is available. CAUTION: If you need to remove the system covers, be sure to first disconnect the system's power and modem cables from all electrical outlets. support.dell.com Getting Help 7-5