HP 3310 User Guide - Page 90
SecureEZ Setup or Windows Connect Now setup errors, Error message: Invalid WEP Key
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(continued) Error message: Cannot connect to network Enter the correct mode or security type. MAC filtering is enabled on your access point. Keep MAC filtering enabled, but change the settings to allow the access point to communicate with your HP All-in-One. Error message: Cannot connect to network. Unsupported authentication or encryption type. Your network is configured with an authentication protocol not supported by the installation software. Use one of the supported protocol types listed in the Embedded Web Server. Types not supported include: LEAP, PEAP, EAP-MD5, EAP-TLS, or EAP-TTLS. For more information, see Use the Embedded Web Server. Error message: Invalid WEP Key An invalid WEP key was entered. If you do not know the WEP key, see the documentation that came with your access point. The WEP key is stored within the access point. Usually you can find the WEP key by logging on to the access point through your computer. Error message: Invalid passphrase You have entered the WPA passphrase incorrectly. Enter the correct passphrase, making sure it has between 8 and 63 characters. SecureEZ Setup or Windows Connect Now setup errors This section addresses error messages you might encounter setting up a network using SecureEZ Setup or Windows Connect Now Technology (Windows XP Service Pack 2) with the Wireless Setup Wizard. Error message: The access point timed out before a connection could be made Your access point allows only a limited amount of time for you complete the setup. Start the setup process again and make sure to complete the setup in the time allowed. Error message: More than 1 SecureEZ Setup access point found Someone else in the vicinity is also using SecureEZ Setup to set up a device. Cancel the setup and start over. Network setup User Guide 87