HP StorageWorks 1606 Brocade Web Tools Administrator's Guide v6.3.0 (53-100134 - Page 30

For practical discussions about SAN design, implementation, and maintenance, you can obtain Building SANs with Brocade Fabric Switches through: http://www.amazon.com White papers, online demos, and data sheets are available through the Brocade Web site at: http://www.brocade.com/products-solutions/products/index.page For additional Brocade documentation, visit the Brocade Web site: http://www.brocade.com Release notes are available on the Brocade Connect Web site and are also bundled with the Fabric OS firmware. Other industry resources For additional resource information, visit the Technical Committee T11 Web site. This Web site provides interface standards for high-performance and mass storage applications for Fibre Channel, storage management, and other applications: http://www.t11.org For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web site: http://www.fibrechannel.org Getting technical help Contact your switch support supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information available: 1. General Information • Switch model • Switch operating system version • Software name and software version, if applicable • Error numbers and messages received • supportSave command output • Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions • Description of any troubleshooting steps already performed and the results • Serial console and Telnet session logs • syslog message logs 2. Switch Serial Number xxx Web Tools Administrator's Guide 53-1001343-01