Netgear DGN2200 DGN2200 User Manual - Page 105

Troubleshooting, Basic Functioning

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Chapter 7 Troubleshooting This chapter provides information about troubleshooting your Wireless-N 300 Modem Router DGN2200. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to "Basic Functioning." • Have I connected the router correctly? Go to "Basic Functioning." • I cannot access the router's configuration with my browser. Go to "Cannot Log in to the Wireless-N Modem Router" on page 7-4. • I have configured the router but I cannot access the Internet. Go to "Troubleshooting the Internet Connection" on page 7-5. • I cannot remember the router's configuration password. Go to "Restoring the Default Configuration and Password" on page 7-10. • I want to clear the configuration and start over again. Go to "Restoring the Default Configuration and Password" on page 7-10. Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on. 2. After approximately 10 seconds, verify the following: a. The LAN port LEDs are lit for any local ports that are connected. b. The ADSL Link LED is lit. 7-1 v1.0, March 2010

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7-1
v1.0, March 2010
Chapter 7
Troubleshooting
This chapter provides information about troubleshooting your Wireless-N 300 Modem Router
DGN2200. After each problem description, instructions are provided to help you diagnose and
solve the problem. For the common problems listed, go to the section indicated.
•
Is the router on?
Go to
“Basic Functioning
.”
•
Have I connected the router correctly?
Go to
“Basic Functioning
.”
•
I cannot access the router’s configuration with my browser.
Go to
“Cannot Log in to the Wireless-N Modem Router” on page 7-4
.
•
I have configured the router but I cannot access the Internet.
Go to
“Troubleshooting the Internet Connection” on page 7-5
.
•
I cannot remember the router’s configuration password.
Go to
“Restoring the Default Configuration and Password” on page 7-10
.
•
I want to clear the configuration and start over again.
Go to
“Restoring the Default Configuration and Password” on page 7-10
.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power LED is on.
2.
After approximately 10 seconds, verify the following:
a.
The LAN port LEDs are lit for any local ports that are connected.
b.
The ADSL Link LED is lit.