Panasonic KXFPG381 KXFPG381 User Guide - Page 89

10. Help L The unit is not in TAM/FAX or FAX ONLY mode. Select the desired mode using feature #77 (page 73) and press {AUTO ANSWER} repeatedly until TAM/FAX or FAX ONLY mode is displayed. I cannot select the desired receiving mode. L If you want to set TAM/FAX or FAX ONLY mode: - select the desired mode using feature #77 (page 73), and - press {AUTO ANSWER} repeatedly until the desired mode is displayed. L If you want to set TEL mode: - press {AUTO ANSWER} repeatedly until TEL mode is displayed. 10.3.6 Copying The unit will not make a copy. L The film is empty. Replace the film with a new one (page 14). L You cannot make a copy during programming. L You cannot make a copy during a telephone conversation. A black line, white line or smudge appears on the copied document. L The glass or rollers are dirty. Clean them (page 90). The copied image is distorted. L The thermal head is dirty. Clean it (page 91). The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. Original ABC Copy L Some paper has instructions recommending which side to print on. Try turning the recording paper over. L You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. We recommend smooth paper such as "Hammermill Jet Print" for clearer printing. 10.3.7 Answering machine I cannot listen to messages from a remote location. L Press the remote operation ID (code) correctly and firmly (feature #11 on page 69, or page 76). L If the unit announces "Enter Mailbox password.", mailbox 2 or 3 has a password. Enter the password (feature #51 on page 71, feature #52 on page 71, or page 76). L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 67). Messages in the mailbox do not play back. L The mailbox password is wrong. Enter the correct password. - For mailbox 2, see feature #51 on page 71, or page 76. - For mailbox 3, see feature #52 on page 71, or page 76. The other party complains that they cannot leave a voice message. L The recording time is set to "GREETING ONLY". Select "1 MIN", "2 MIN" or "3 MIN" (feature #10 on page 69, or page 75). L The memory is full. Erase unnecessary messages (page 63, 65, 67). I cannot operate the answering machine with the handset. L Someone is operating the answering machine. L You are too far from the base unit. Move closer to the base unit. During message playback, incoming call tones are heard. L To answer the call, if you are using the base unit, press {DIGITAL SP-PHONE}. If you are using the handset, press {TALK} or {SPPHONE}. For playback, start again from the beginning after hanging up. I cannot erase messages in a mailbox. L While another user is accessing the mailbox or a caller is leaving a message in the mailbox, you cannot erase messages in the same mailbox. Caller ID information does not display during message playback (page 65). L The caller information will not be displayed - if a message is recorded by using {MEMO} (page 62), For Fax Advantage assistance, call 1-800-435-7329. 87