Ricoh Aficio MP C305 Manuals - Page 188
Messages Displayed When Using the Scanner Function, PC. Contact
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10. Troubleshooting Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Causes "Authentication with the destination has failed. Check settings. To check the current status, press [Comm. Status/ Print]." The entered user name or password was invalid. "Cannot communicate with PC. Contact the administrator." WSD (Device) protocol or WSD (Scanner) protocol is disabled. "Connection with the destination has failed. Check the settings. Entered path name might be incorrect, or firewall and security settings might be blocking network connectivity." The destination computer name or folder name is invalid. Solutions • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. For details about how to enable or disable the WSD protocol, see Security Guide . Check whether the computer name and the folder name for the destination are correct. 186