Ricoh Aficio MP C305 Manuals - Page 203

When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. Message Causes Solutions "Any of Login User Name, Login Password or Driver Encryption Key is incorrect." The entered Login User Name, Login Password, or DriverEncryp.Key was invalid. Check your Login User Name, Login Password, or DriverEncryp.Key, and then enter them correctly. For details about Login User Name, Login Password, and DriverEncryp.Key, see Security Guide . "Authentication succeeded. However, the access privileges for scanner function has been denied." The logged in user name For details about how to set does not have permission for permissions, see Security Guide . scanner function. "Call Service" "Please call your service representative." An unrecoverable error has Contact your service representative. occurred in the machine. "Cannot add any more scanning mode." The maximum number of registerable scan modes has been exceeded. The maximum number of modes that can be stored is 100. Delete unneeded modes. "Cannot connect to the scanner. Check the network Access Mask settings in User Tools." An access mask is set. For details about an access mask, contact your administrator. "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.) The main power switch of the previously used scanner is not set to "On". Check whether the main power switch of the scanner used for the previous scan is turned on. 201