Toshiba Portege M100 Maintenance Manual - Page 47

System Board and Processor Module Troubleshooting Procedures - keyboard problem

Page 47 highlights

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The Running Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error, then perform the appropriate troubleshooting procedures as follows: 1. If an error is detected on the system test, memory test, real timer test, perform the System Board and Processor Module Troubleshooting Procedures in Section 2.4. 2. If an error is detected on the floppy disk test, perform the FDD Troubleshooting Procedures in Section 2.5. 3. If an error is detected on the hard disk test, perform the HDD Troubleshooting Procedures in Section 2.6. 4. If an error is detected on the keyboard test, perform the Keyboard Troubleshooting Procedures in Section 2.7. 5. If an error is detected on the display test, perform the Display Troubleshooting Procedures in Section 2.8. 6. If an error is detected on the DVD-ROM test, perform the DVD-ROM Drive Troubleshooting Procedures in Section 2.9. 7. If an error is detected on the CD-RW/DVD-ROM test, perform the CD-RW/DVDROM Drive Troubleshooting Procedures in Section 2.10. 8. If an error is detected on the modem test, perform the Modem Troubleshooting Procedures in Section 2.11. 9. If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures in Section 2.12. 10. If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting Procedures in Section 2.13. 11. If an error is detected on the Wireless LAN test, perform the Wireless LAN Troubleshooting Procedures in Section 2.14. 12. If an error is detected on the sound test, perform the Sound Troubleshooting Procedures in Section 2.15. PORTEGE M100 Maintenance Manual (960-452) 2-5

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2.2
Troubleshooting Flowchart
2
Troubleshooting Procedures
PORTEGE M100 Maintenance Manual
(960-452)
2-5
If the diagnostics program cannot detect an error, the problem may be intermittent.
The
Running Test program should be executed several times to isolate the problem.
Check the
Log Utilities function to confirm which diagnostic test detected an error, then perform the
appropriate troubleshooting procedures as follows:
1.
If an error is detected on the system test, memory test, real timer test, perform the
System Board and Processor Module Troubleshooting Procedures in Section 2.4.
2.
If an error is detected on the floppy disk test, perform the FDD Troubleshooting
Procedures in Section 2.5.
3.
If an error is detected on the hard disk test, perform the HDD Troubleshooting
Procedures in Section 2.6.
4.
If an error is detected on the keyboard test, perform the Keyboard Troubleshooting
Procedures in Section 2.7.
5.
If an error is detected on the display test, perform the Display Troubleshooting
Procedures in Section 2.8.
6.
If an error is detected on the DVD-ROM test, perform the DVD-ROM Drive
Troubleshooting Procedures in Section 2.9.
7.
If an error is detected on the CD-RW/DVD-ROM test, perform the CD-RW/DVD-
ROM Drive Troubleshooting Procedures in Section 2.10.
8.
If an error is detected on the modem test, perform the Modem Troubleshooting
Procedures in Section 2.11.
9.
If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures
in Section 2.12.
10.
If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting
Procedures in Section 2.13.
11.
If an error is detected on the Wireless LAN test, perform the Wireless LAN
Troubleshooting Procedures in Section 2.14.
12.
If an error is detected on the sound test, perform the Sound Troubleshooting
Procedures in Section 2.15.