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Dell PowerEdge R805 Hardware Owner's Manual (PDF) - Page 9

Running the System Diagnostics, Contents, Troubleshooting a Fan, Selecting Devices for Testing - hard drive

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Troubleshooting System Cooling Problems 149 Troubleshooting a Fan 149 Troubleshooting System Memory 150 Troubleshooting an SD Card or Internal USB Key . . . 152 Troubleshooting an Optical Drive 153 Troubleshooting an External Tape Drive 154 Troubleshooting a Hard Drive 155 Troubleshooting a SAS Controller Daughter Card 157 Troubleshooting Expansion Cards 158 Troubleshooting the Microprocessors 160 5 Running the System Diagnostics . . . . . 161 Using Server Administrator Diagnostics 161 System Diagnostics Features 161 When to Use the System Diagnostics 162 Running the System Diagnostics 162 System Diagnostics Testing Options 162 Using the Custom Test Options 163 Selecting Devices for Testing 163 Selecting Diagnostics Options 163 Viewing Information and Results 164 Contents 9

Section	Page
Contents	3
About Your System	11
Other Information You May Need	11
Accessing System Features During Startup	12
Front-Panel Features and Indicators	14
Hard-Drive Indicator Codes	17
Back-Panel Features and Indicators	18
Connecting External Devices	19
Power Indicator Codes	20
NIC Indicator Codes	21
LCD Status Messages	22
Solving Problems Described by LCD Status Messages	34
Removing LCD Status Messages	34
System Messages	35
Warning Messages	45
Diagnostics Messages	45
Alert Messages	45
Using the System Setup Program	47
Entering the System Setup Program	47
Responding to Error Messages	47
Using the System Setup Program	48
System Setup Options	48
Main Screen	48
Memory Information Screen	51
CPU Information Screen	52
Integrated Devices Screen	54
Serial Communication Screen	55
System Security Screen	56
Exit Screen	58
System and Setup Password Features	59
Using the System Password	59
Using the Setup Password	62
Disabling a Forgotten Password	63
Baseboard Management Controller Configuration	63
Entering the BMC Setup Module	64
BMC Setup Module Options	64
Installing System Components	65
Recommended Tools	66
Inside the System	66
Front Bezel	68
Removing the Front Bezel	69
Replacing the Front Bezel	70
Opening and Closing the System	70
Opening the System	71
Closing the System	71
Hard Drives	72
Removing a Drive Blank	73
Installing a Drive Blank	73
Removing a Hot-Plug Hard Drive	74
Installing a Hot-Plug Hard Drive	74
Replacing a Hard-Drive Carrier	76
Removing a Hard Drive From a Hard-Drive Carrier	76
Installing a Hard Drive Into a Drive Carrier	76
Power Supplies	77
Removing a Power Supply	78
Replacing a Power Supply	79
Removing the Power Supply Blank	80
Installing the Power Supply Blank	80
Internal SD Card	80
Removing the SD Card	80
Installing the SD Card	81
System Fans	82
Removing a System Fan	82
Replacing a Cooling Fan	83
SAS Controller Daughter Card	84
Installing a SAS Controller Daughter Card	84
Removing a SAS Controller Daughter Card	86
RAID Battery	87
Installing a RAID Battery	87
Removing a RAID Battery	87
Configuring the Boot Device	88
Internal USB Memory Key Connector	89
Installing the Optional Internal USB Memory Key	89
Expansion Cards	91
Expansion Card Installation Guidelines	91
Installing an Expansion Card	91
Removing an Expansion Card	92
Cooling Shrouds	94
Removing the Memory Module Cooling Shrouds	94
Removing the Processor Cooling Shroud	96
Installing the Processor Cooling Shroud	96
Installing the Memory Module Cooling Shrouds	96
Fan Brackets	97
Removing the Fan Brackets	97
Replacing the Fan Bracket	98
Expansion-Card Risers	99
Removing Expansion-Card Riser 1	99
Replacing Expansion-Card Riser 1	99
Removing Expansion-Card Riser 2	101
Replacing Expansion-Card Riser 2	101
Removing the Riser 2 Board From the Expansion-Card Bracket	102
Replacing the Riser 2 Board on the Expansion-Card Bracket	103
RAC Card	104
Removing the RAC Card	104
Installing a RAC Card	106
LOM Daughter Card	107
Removing the LOM Daughter Card	107
Replacing the LOM Daughter Card	109
Optical Drive	109
Removing the Optical Drive from the System	109
Installing the Optical Drive	110
Removing the Optical Drive From the Optical Drive Tray	112
Installing an Optical Drive Into the Optical Drive Tray	113
System Memory	114
General Memory Module Installation Guidelines	114
Memory Sparing Support	116
Installing Memory Modules	117
Removing Memory Modules	119
Integrated NIC TOE	120
Processors	120
Removing a Processor	120
Installing a Processor	123
System Battery	125
Replacing the System Battery	125
Sideplane Board	127
Removing the Sideplane Board	127
Installing the Sideplane Board	127
SAS/SATA Backplane Board	129
Removing the SAS/SATA Backplane Board	129
Installing the SAS/SATA Backplane Board	130
Control Panel Assembly (Service-only Procedure)	131
Removing the Control Panel Assembly	131
Installing the Control Panel Assembly	133
System Board (Service-only Procedure)	133
Removing the System Board	133
Installing the System Board	136
Troubleshooting Your System	137
Safety First-For You and Your System	137
Start-Up Routine	137
Checking the Equipment	138
Troubleshooting IRQ Assignment Conflicts	138
Troubleshooting External Connections	139
Troubleshooting the Video Subsystem	139
Troubleshooting the Keyboard	140
Troubleshooting the Mouse	141
Troubleshooting Basic I/O Functions	141
Troubleshooting a Serial I/O Device	142
Troubleshooting a USB Device	143
Troubleshooting a NIC	143
Troubleshooting a Wet System	144
Troubleshooting a Damaged System	146
Troubleshooting the System Battery	147
Troubleshooting Power Supplies	147
Troubleshooting System Cooling Problems	149
Troubleshooting a Fan	149
Troubleshooting System Memory	150
Troubleshooting an SD Card or Internal USB Key	152
Troubleshooting an Optical Drive	153
Troubleshooting an External Tape Drive	154
Troubleshooting a Hard Drive	155
Troubleshooting a SAS Controller Daughter Card	157
Troubleshooting Expansion Cards	158
Troubleshooting the Microprocessors	160
Running the System Diagnostics	161
Using Server Administrator Diagnostics	161
System Diagnostics Features	161
When to Use the System Diagnostics	162
Running the System Diagnostics	162
System Diagnostics Testing Options	162
Using the Custom Test Options	163
Selecting Devices for Testing	163
Selecting Diagnostics Options	163
Viewing Information and Results	164
Jumpers and Connectors	165
System Board Jumpers	165
System Board Connectors	167
SAS/SATA Backplane Board Connectors	170
Sideplane Board Connectors	172
Expansion-Card Riser-Board Components and PCIe Buses	172
Disabling a Forgotten Password	174
Getting Help	175
Contacting Dell	175
Glossary	177