Dell S2810dn Dell Smart Printer Users Guide - Page 304
Auger mark, Wrinkled/Stained paper, Replace the drum cartridge. See Replacing the Drum Cartridge.
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Auger mark Action 1 Replace the drum cartridge. See "Replacing the Drum Cartridge." Does this solve your problem? Wrinkled/Stained paper Yes No The task is complete. Contact Dell. Action 1 Verify that the correct print media is being used. See "Supported Paper Types." If not, use the print media recommended for the printer. Does this solve your problem? Yes The task is complete. 2 Ensure that the printer is set to the envelope mode. See "Printing on Envelopes - Envelope Mode." The task is complete. Does this solve your problem? 3 Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the This type of wrinkle is envelope? considered normal. Your printer is not at fault. 4 Load the envelopes in the MPF properly. For details, see "Loading Envelopes in the MPF." The task is complete. Does this solve your problem? 5 Adjust the paper guides properly. The task is complete. Does this solve your problem? 6 Replace the print media with the freshly unpackaged, undamaged one. The task is complete. Does this solve your problem? No If printing on an envelope, go to action 2. If printing on print media other than envelopes, go to action 5. Go to action 3. Go to action 4. Go to action 5. Go to action 6. Contact Dell. 304 Troubleshooting Guide