HP 500X HP JetDirect Print Servers 600N/400N/500X/300X Administrator's Guide - - Page 92

Procedure 2: Printing an HP JetDirect Configuration

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Procedure 2: Printing an HP JetDirect Configuration Page The HP JetDirect configuration page is an important troubleshooting tool. The information on this page reveals the status of your network and the HP JetDirect print server. The ability to print a configuration page provides an indication that the printer is operating correctly. See the end of this chapter for descriptions of the information on the configuration pages. Check the following items if the configuration page does not print. 1. Did you perform the correct steps on the printer to print the configuration page? The steps required to print a configuration page vary between different printers. See your printer manual or the hardware installation guide for your HP JetDirect print server for specific instructions on how to print a configuration page. 2. Is there a print job in process? You cannot print an HP JetDirect configuration page to the printer while a print job is in process. Wait until the print job is complete, then print the configuration page. 3. Does an error message appear on the printer control panel display? s See Procedure 3 in this section for a list of network-related error messages and corrective actions. s See your printer documentation for a complete list of control panel messages and corrective actions. 86 Troubleshooting the HP JetDirect Print Server EN

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86 Troubleshooting the HP JetDirect Print Server
EN
Procedure 2: Printing an HP JetDirect
Configuration Page
The HP JetDirect configuration page is an important
troubleshooting tool. The information on this page reveals the
status of your network and the HP JetDirect print server. The
ability to print a configuration page provides an indication that the
printer is operating correctly. See the end of this chapter for
descriptions of the information on the configuration pages.
Check the following items if the configuration page does not print.
1.
Did you perform the correct steps on the printer to print the
configuration page?
The steps required to print a configuration page vary between
different printers. See your printer manual or the hardware
installation guide for your HP JetDirect print server for specific
instructions on how to print a configuration page.
2.
Is there a print job in process?
You cannot print an HP JetDirect configuration page to the
printer while a print job is in process. Wait until the print job is
complete, then print the configuration page.
3.
Does an error message appear on the printer control panel
display?
■
See Procedure 3 in this section for a list of network-related
error messages and corrective actions.
■
See your printer documentation for a complete list of control
panel messages and corrective actions.