HP K850 User's Guide - Page 112
How do you return a product?
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See Expiration date (Y-M-D) located in the Ink Cartridge Status section of the configuration page. See Printing a configuration page. ● Expiration has nothing to do with the product warranty. For information about the warranty on your ink cartridge, see www.hp.com/support/inkjet_warranty. ● Expiration prevents damage from old ink. When ink cartridges expire, they stop working and must be replaced. How do you return a product? There are two ways to return a product under warranty: ● Visit the retailer where you bought the product (subject to the retailer's return policy). ● If you cannot return the product to the retailer, call the support phone number listed on the product insert that came in the box with the product. 104 Chapter 7 Support and warranty ENWW