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HP LaserJet MFP M139-M142 User Guide - Page 113

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manual duplex Mac 18, 19 Windows 16, 17 material restrictions 87, 88 Material Safety Data Sheet (MSDS) 87, 91 memory included 65 memory chip, toner cartridge description 68, 80 mercury-free product 87, 88 mobile printing solutions 65 multiple pages per sheet printing (Mac) 18, 19 printing (Windows) 16, 17 N network port locating 1 networks supported 65 view and print settings 5 New Zealand 70 non-HP supplies 68, 80 number of copies, changing 22 O on/off button, locating 1 online support 68, 86 operating systems (OS) supported 65 operating systems supported 65 ordering supplies and accessories 32 OS (operating system) supported 65 output bin locating 1 P pages per minute 65 pages per sheet selecting (Mac) 18, 19 selecting (Windows) 16, 17 paper loading 11 selecting 52 paper jams See jams paper pickup problems solving 42 paper, ordering 32 part numbers 32 accessories 32 supplies 32 power consumption 66 power connection locating 1 power switch, locating 1 power-down delay setting 29 print on both sides Mac 18, 19 manually, Windows 16, 17 Windows 16, 17 product and serial number label locating 1 R recycling 87, 88 electronic hardware 87, 89 restoring factory-set defaults 41 S safety statements 95, 97 scanner glass cleaning 58 scanner glass load originals 15 scanning from HP Easy Scan Software (macOS) 24 from HP Scan software (Windows) 24 serial number label locating 1 settings factory-set defaults, restoring 41 shut down after delay setting 29 single-sheet priority feed slot loading labels 13 sleep delay disabling 28 enabling 28 software HP Utility 29 software license agreement 68, 81 specific terms country specific 70 specifications electrical and acoustic 66 system requirements 65 status control panel lights 37 HP Utility, Mac 30 supplies counterfeit 68, 80 low threshold settings 41 non-HP 68, 80 ordering 32 part numbers 32 recycling 87, 88 status, viewing with HP Utility for Mac 30 using when low 41 support online 68, 86 system requirements 65 HP Embedded Web Server 25 T Taiwan EMI statement 95 technical support online 68, 86 terms specific 70 toner cartridge low threshold settings 41 using when low 41 toner cartridges memory chips 68, 80 non-HP 68, 80 part numbers 32 recycling 87, 88 See toner cartridges warranty 68, 79 tray jams, clearing 44 trays capacity 65 included 65 locating 1 troubleshooting check toner-cartridge status 50, 51 LED, errors 37 LED, light patterns 37 paper feed problems 42 wireless network 59 U USB port locating 1 104 Index

Section	Page
Get started	10
Printer views	10
Printer front view	10
Printer back view	10
Control panel features	11
Control panel display (wireless model only)	11
Control panel buttons and lights (base/wireless model)	12
Print reports from control panel	14
Use the HP Smart app to print, scan, and manage	14
To install HP Smart and open the app	14
Get more information about HP Smart	15
Connect your printer	16
Connect your printer to a Wi-Fi network using HP Smart	16
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS)	16
Connect your printer to computer using a USB cable	17
Change wireless settings	17
Turn on or off the wireless capabilities of the printer	17
Restore network settings to default settings	18
Change the connection type	18
USB to a wireless connection (Windows 10/macOS)	18
USB to a wireless connection (Windows 7)	18
Wireless to a USB connection (Windows/macOS)	19
Load media	20
Load paper	20
Load envelopes	21
Load labels	22
Load an original on the scanner glass	24
Print	25
Print from a Windows computer	25
Print documents	25
Manually print on both sides	25
Print multiple pages per sheet	26
Print from a Mac computer	27
Print documents	27
Manually print on both sides	27
Print multiple pages per sheet	28
Print with mobile devices	28
Print while connected to same Wi-Fi network	29
Print without connecting to same Wi-Fi network (Wi-Fi Direct)	29
Copy and scan	31
Make a copy	31
Make a copy (base model)	31
Make a copy (wireless model)	31
Copy identification card	32
Scan using HP Smart (iOS/iPadOS/Android, Windows 10, and macOS)	32
Scan using the HP Scan software (Windows 7)	33
Scan by using the HP Easy Scan Software (macOS)	33
Configure your printer	34
Configure the printer using the Embedded Web Server (EWS)	34
Access the Embedded Web Server (EWS)	34
Configure IP network settings	36
Printer security features	37
Energy-conservation settings	37
Advanced configuration with HP Utility for macOS	38
Open HP Utility	38
HP Utility features	39
Update the firmware	40
Dynamic Security Enabled Printers	40
Update the firmware using the Firmware Update Utility	40
Supplies, accessories, and parts	41
Dynamic Security Enabled Printers	41
Order supplies, accessories, and parts	41
Replace the toner cartridge	42
Cartridge information	42
Remove and replace the toner cartridge	42
Solve problems	46
Interpret control-panel light patterns and display codes	46
Restore the factory-set defaults	50
A “Cartridge is low” or “Cartridge is very low” message appears	50
Change the “Very Low” settings	50
Printer does not pick up paper or misfeeds	51
The product does not pick up paper	51
The product picks up multiple sheets of paper	51
Clear paper jams	51
Jam locations	52
Experiencing frequent or recurring paper jams?	52
Clear jams from the input tray	53
Clear jams from inside the product	55
Clear jams from the output areas	56
Improve print quality	58
Update the printer firmware	58
Print from a different software program	59
Check the paper-type setting for the print job	59
Check toner-cartridge status	59
Cartridge cleaning	60
Print a cleaning page	60
Visually inspect the toner cartridge	60
Check paper and the printing environment	61
Adjust Print Density	61
Troubleshoot print quality problems	62
Improve copy and scan image quality	67
Check the scanner glass for dirt and smudges	67
Check the paper settings	67
Optimize for text or pictures	68
Edge-to-edge copying	68
Solve wireless network problems	68
Wireless connectivity checklist	68
The printer does not print after the wireless configuration completes	69
The printer does not print, and the computer has a third-party firewall installed	69
The wireless connection does not work after moving the wireless router or printer	69
Cannot connect more computers to the wireless printer	70
The wireless printer loses communication when connected to a VPN	70
The network does not appear in the wireless networks list	70
The wireless network is not functioning	70
Perform a wireless network diagnostic test	71
Reduce interference on a wireless network	71
HP support	72
Contact HP	72
Register printer	73
Additional warranty options	73
Additional supplies and toner information	73
Printer specifications	74
Technical specifications	74
System requirements	74
Printer dimensions	74
Power consumption, electrical specifications, and acoustic emissions	75
Operating environment range	75
Warning icons	75
Laser Warning	76
Service and support	77
HP limited warranty statement	77
Country Specific Terms	78
UK, Ireland, and Malta	80
Austria, Belgium, Germany, and Luxemburg	80
Belgium, France, and Luxemburg	81
Italy	82
Spain	82
Denmark	83
Norway	83
Sweden	83
Portugal	84
Greece and Cyprus	84
Hungary	84
Czech Republic	85
Slovakia	85
Poland	85
Bulgaria	86
Romania	86
Belgium and the Netherlands	86
Finland	87
Slovenia	87
Croatia	87
Latvia	87
Lithuania	88
Estonia	88
Russia	88
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement	88
HP policy on non-HP supplies	89
HP anticounterfeit Web site	89
Data stored on the toner cartridge	89
End User License Agreement	90
Customer self-repair warranty service	94
Customer support	95
Environmental product stewardship program	96
Protecting the environment	96
Ozone production	96
Power consumption	96
Toner consumption	96
Paper use	97
Plastics	97
HP LaserJet print supplies	97
Paper	97
Material restrictions	97
Battery information	97
Disposal of waste equipment by users (EU, UK, and India)	98
Electronic hardware recycling	98
Brazil hardware recycling information	98
Chemical substances	99
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements	99
SEPA Ecolabel User Information (China)	99
The regulation of the implementation on China energy label for printer, fax, and copier	99
Restriction on Hazardous Substances statement (India)	100
WEEE (Turkey)	100
Restriction on Hazardous Substances statement (Ukraine)	100
Material Safety Data Sheet (MSDS)	100
EPEAT	100
Substances Table (Taiwan)	101
Substances Table (China)	102
For more information	102
Regulatory information	104
Regulatory statements	104
Regulatory model identification numbers	104
FCC regulations	104
European Union & United Kingdom Regulatory Notice	104
Canada - Industry Canada ICES-003 Compliance Statement	105
VCCI statement (Japan)	105
EMC statement (Korea)	105
Power cord instructions	105
Notice to users in Japan about the power cord	106
Laser safety	106
Laser statement for Finland	106
Nordic Statements (Denmark, Finland, Norway, Sweden)	107
GS statement (Germany)	107
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)	108
Wireless statements	108
FCC compliance statement—United States	109
Australia statement	109
Belarus	109
Brazil ANATEL statement	109
Canadian statements	109
China CMIIT Wireless Statement	109
Exposure to Radio Frequency Radiation (Canada)	110
European Regulatory Notice	110
Notice for use in Japan	110
Notice for use in Russia	110
Mexico statement	110
Taiwan statement	110
Thailand Wireless Statement	110
Vietnam Telecom wireless marking for ICTQC Type approved products	111
Dynamic Security Enabled Printers	111

Match case Limit results 1 per page

manual duplex

Mac

18, 19

Windows

16, 17

material restrictions

87, 88

Material Safety Data Sheet

(MSDS)

87, 91

memory

included

memory chip, toner cartridge

description

68, 80

mercury-free product

87, 88

mobile printing solutions

multiple pages per sheet

printing (Mac)

18, 19

printing (Windows)

16, 17

network port

locating

networks

supported

view and print settings

New Zealand

non-HP supplies

68, 80

number of copies, changing

on/oﬀ button, locating

online support

68, 86

operating systems (OS)

supported

operating systems supported

ordering

supplies and accessories

OS (operating system)

supported

output bin

locating

pages per minute

pages per sheet

selecting (Mac)

18, 19

selecting (Windows)

16, 17

paper

selecting

paper jams

See

jams

paper pickup problems

solving

paper, ordering

part numbers

accessories

supplies

power

consumption

power connection

locating

power switch, locating

power-down delay

setting

print on both sides

Mac

18, 19

manually, Windows

16, 17

Windows

16, 17

product and serial number label

locating

recycling

87, 88

electronic hardware

87, 89

restoring factory-set defaults

safety statements

95, 97

scanner

glass cleaning

scanner glass

load originals

scanning

from HP Easy Scan Software

(macOS)

from HP Scan software

(Windows)

serial number label

locating

settings

factory-set defaults,

restoring

shut down after delay

setting

single-sheet priority feed slot

loading labels

sleep delay

disabling

enabling

software

HP Utility

software license agreement

68,

speciﬁc terms

country speciﬁc

speciﬁcations

electrical and acoustic

system requirements

status

control panel lights

HP Utility, Mac

supplies

counterfeit

68, 80

low threshold settings

non-HP

68, 80

ordering

part numbers

recycling

87, 88

status, viewing with HP Utility for

Mac

using when low

support

online

68, 86

system requirements

HP Embedded Web Server

Taiwan EMI statement

technical support

online

68, 86

terms

speciﬁc

toner cartridge

low threshold settings

using when low

toner cartridges

memory chips

68, 80

non-HP

68, 80

part numbers

recycling

87, 88

See

toner cartridges

warranty

68, 79

tray

jams, clearing

trays

capacity

included

locating

troubleshooting

check toner-cartridge status

50,

LED, errors

LED, light patterns

paper feed problems

wireless network

USB port

locating

104

Index