HP LaserJet MFP M139-M142 User Guide - Page 63

Table 8-9, Light print, Gray background or dark print

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Table 8-9 Light print Description Light print: The printed content on the entire page is light or faded. Sample Table 8-10 Gray background or dark print Description Sample Gray background or dark print: The image or text is darker than expected. 54 Chapter 8 Solve problems Possible solutions 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. Make sure that the cartridge is installed correctly. 4. Print a configuration page and check for life and usage of the cartridge: a. If the printer is in Sleep mode (the Ready light is on but dim), press the Cancel button to wake up the printer. b. Press and hold the Start Copy/ Resume button on the control panel for 5 seconds, and then release the button. 5. Replace the cartridge. 6. If the problem persists, go to www.hp.com/support. Possible solutions 1. Make sure that the paper in the trays has not already been run through the printer. 2. Use a different paper type. 3. Reprint the document. 4. Mono models only: From the printer Embedded Web Server, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level. 5. Make sure that the printer is in within the supported operating temperature and humidity range. 6. Replace the cartridge. 7. If the problem persists, go to www.hp.com/support.

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Table 8-9
Light print
Description
Sample
Possible solutions
Light print:
The printed content on the entire page is
light or faded.
1.
Reprint the document.
2.
Remove the cartridge, and then shake
it to redistribute the toner.
3.
Make sure that the cartridge is
installed correctly.
4.
Print a configuration page and check
for life and usage of the cartridge:
a.
If the printer is in Sleep mode
(the Ready light is on but dim),
press the Cancel button
to
wake up the printer.
b.
Press and hold the Start Copy/
Resume button
on the
control panel for 5 seconds, and
then release the button.
5.
Replace the cartridge.
6.
If the problem persists, go to
www.hp.com/
support
.
Table 8-10
Gray background or dark print
Description
Sample
Possible solutions
Gray background or dark print:
The image or text is darker than expected.
1.
Make sure that the paper in the trays
has not already been run through the
printer.
2.
Use a different paper type.
3.
Reprint the document.
4.
Mono models only:
From the printer
Embedded Web Server, go to the
Adjust Toner Density
menu, and then
adjust the toner density to a lower
level.
5.
Make sure that the printer is in within
the supported operating temperature
and humidity range.
6.
Replace the cartridge.
7.
If the problem persists, go to
www.hp.com/
support
.
54
Chapter 8
Solve problems