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HP LaserJet MFP M139-M142 User Guide - Page 91

Upgrades, Additional Software, Transfer, Proprietary Rights, Limitation On Reverse Engineering

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f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the hard disk of the HP Product with/for which the recovery solution was originally purchased. The use of any Microsoft operating system software contained in such recovery solution shall be governed by the Microsoft License Agreement. 2. UPGRADES. To use a Software Product identified as an upgrade, you must first be licensed for the original Software Product identified by HP as eligible for the upgrade. After upgrading, you may no longer use the original Software Product that formed the basis for your upgrade eligibility. By using the Software Product, you also agree that HP may automatically access your HP Product when connected to the internet to check the version or status of certain Software Products and may automatically download and install upgrades or updates to such Software Products on to your HP Product to provide new versions or updates required to maintain the functionality, performance, or security of the Software Product and your HP Product and facilitate the provision of support or other services provided to you. In certain cases, and depending on the type of upgrade or update, notifications will be provided to you (via pop-up or other means), which may require you to initiate the upgrade or update. 3. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other terms along with the update or supplement. In case of a conflict between such terms, the other terms will prevail. 4. TRANSFER. a. Third Party. The initial user of the Software Product may make a one-time transfer of the Software Product to another end user. Any transfer must include all component parts, media, printed materials, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred product must agree to all the EULA terms. Upon transfer of the Software Product, your license is automatically terminated. b. Restrictions. You may not rent, lease or lend the Software Product or use the Software Product for commercial timesharing or bureau use. You may not sublicense, assign or transfer the license or Software Product except as expressly provided in this EULA. 5. PROPRIETARY RIGHTS. All intellectual property rights in the Software Product and user documentation are owned by HP or its suppliers and are protected by law, including but not limited to United States copyright, trade secret, and trademark law, as well as other applicable laws and international treaty provisions. You shall not remove any product identification, copyright notices or proprietary restrictions from the Software Product. 6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the Software Product, except and only to the extent that the right to do so is mandated under applicable law notwithstanding this limitation or it is expressly provided for in this EULA. 7. TERM. This EULA is effective unless terminated or rejected. This EULA will also terminate upon conditions set forth elsewhere in this EULA or if you fail to comply with any term or condition of this EULA. 8. NOTICE OF DATA COLLECTION. CONSENT TO COLLECTION/USE OF DATA. a. You agree that HP and its affiliates may collect, combine, and use device and individual user information you provide in relation to support services related to the Software Product. HP agrees not to use this information to market to you without your consent. Learn More about HP data collection practices at www.hp.com/go/privacy 82 Appendix B Service and support

Section	Page
Get started	10
Printer views	10
Printer front view	10
Printer back view	10
Control panel features	11
Control panel display (wireless model only)	11
Control panel buttons and lights (base/wireless model)	12
Print reports from control panel	14
Use the HP Smart app to print, scan, and manage	14
To install HP Smart and open the app	14
Get more information about HP Smart	15
Connect your printer	16
Connect your printer to a Wi-Fi network using HP Smart	16
Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS)	16
Connect your printer to computer using a USB cable	17
Change wireless settings	17
Turn on or off the wireless capabilities of the printer	17
Restore network settings to default settings	18
Change the connection type	18
USB to a wireless connection (Windows 10/macOS)	18
USB to a wireless connection (Windows 7)	18
Wireless to a USB connection (Windows/macOS)	19
Load media	20
Load paper	20
Load envelopes	21
Load labels	22
Load an original on the scanner glass	24
Print	25
Print from a Windows computer	25
Print documents	25
Manually print on both sides	25
Print multiple pages per sheet	26
Print from a Mac computer	27
Print documents	27
Manually print on both sides	27
Print multiple pages per sheet	28
Print with mobile devices	28
Print while connected to same Wi-Fi network	29
Print without connecting to same Wi-Fi network (Wi-Fi Direct)	29
Copy and scan	31
Make a copy	31
Make a copy (base model)	31
Make a copy (wireless model)	31
Copy identification card	32
Scan using HP Smart (iOS/iPadOS/Android, Windows 10, and macOS)	32
Scan using the HP Scan software (Windows 7)	33
Scan by using the HP Easy Scan Software (macOS)	33
Configure your printer	34
Configure the printer using the Embedded Web Server (EWS)	34
Access the Embedded Web Server (EWS)	34
Configure IP network settings	36
Printer security features	37
Energy-conservation settings	37
Advanced configuration with HP Utility for macOS	38
Open HP Utility	38
HP Utility features	39
Update the firmware	40
Dynamic Security Enabled Printers	40
Update the firmware using the Firmware Update Utility	40
Supplies, accessories, and parts	41
Dynamic Security Enabled Printers	41
Order supplies, accessories, and parts	41
Replace the toner cartridge	42
Cartridge information	42
Remove and replace the toner cartridge	42
Solve problems	46
Interpret control-panel light patterns and display codes	46
Restore the factory-set defaults	50
A “Cartridge is low” or “Cartridge is very low” message appears	50
Change the “Very Low” settings	50
Printer does not pick up paper or misfeeds	51
The product does not pick up paper	51
The product picks up multiple sheets of paper	51
Clear paper jams	51
Jam locations	52
Experiencing frequent or recurring paper jams?	52
Clear jams from the input tray	53
Clear jams from inside the product	55
Clear jams from the output areas	56
Improve print quality	58
Update the printer firmware	58
Print from a different software program	59
Check the paper-type setting for the print job	59
Check toner-cartridge status	59
Cartridge cleaning	60
Print a cleaning page	60
Visually inspect the toner cartridge	60
Check paper and the printing environment	61
Adjust Print Density	61
Troubleshoot print quality problems	62
Improve copy and scan image quality	67
Check the scanner glass for dirt and smudges	67
Check the paper settings	67
Optimize for text or pictures	68
Edge-to-edge copying	68
Solve wireless network problems	68
Wireless connectivity checklist	68
The printer does not print after the wireless configuration completes	69
The printer does not print, and the computer has a third-party firewall installed	69
The wireless connection does not work after moving the wireless router or printer	69
Cannot connect more computers to the wireless printer	70
The wireless printer loses communication when connected to a VPN	70
The network does not appear in the wireless networks list	70
The wireless network is not functioning	70
Perform a wireless network diagnostic test	71
Reduce interference on a wireless network	71
HP support	72
Contact HP	72
Register printer	73
Additional warranty options	73
Additional supplies and toner information	73
Printer specifications	74
Technical specifications	74
System requirements	74
Printer dimensions	74
Power consumption, electrical specifications, and acoustic emissions	75
Operating environment range	75
Warning icons	75
Laser Warning	76
Service and support	77
HP limited warranty statement	77
Country Specific Terms	78
UK, Ireland, and Malta	80
Austria, Belgium, Germany, and Luxemburg	80
Belgium, France, and Luxemburg	81
Italy	82
Spain	82
Denmark	83
Norway	83
Sweden	83
Portugal	84
Greece and Cyprus	84
Hungary	84
Czech Republic	85
Slovakia	85
Poland	85
Bulgaria	86
Romania	86
Belgium and the Netherlands	86
Finland	87
Slovenia	87
Croatia	87
Latvia	87
Lithuania	88
Estonia	88
Russia	88
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement	88
HP policy on non-HP supplies	89
HP anticounterfeit Web site	89
Data stored on the toner cartridge	89
End User License Agreement	90
Customer self-repair warranty service	94
Customer support	95
Environmental product stewardship program	96
Protecting the environment	96
Ozone production	96
Power consumption	96
Toner consumption	96
Paper use	97
Plastics	97
HP LaserJet print supplies	97
Paper	97
Material restrictions	97
Battery information	97
Disposal of waste equipment by users (EU, UK, and India)	98
Electronic hardware recycling	98
Brazil hardware recycling information	98
Chemical substances	99
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements	99
SEPA Ecolabel User Information (China)	99
The regulation of the implementation on China energy label for printer, fax, and copier	99
Restriction on Hazardous Substances statement (India)	100
WEEE (Turkey)	100
Restriction on Hazardous Substances statement (Ukraine)	100
Material Safety Data Sheet (MSDS)	100
EPEAT	100
Substances Table (Taiwan)	101
Substances Table (China)	102
For more information	102
Regulatory information	104
Regulatory statements	104
Regulatory model identification numbers	104
FCC regulations	104
European Union & United Kingdom Regulatory Notice	104
Canada - Industry Canada ICES-003 Compliance Statement	105
VCCI statement (Japan)	105
EMC statement (Korea)	105
Power cord instructions	105
Notice to users in Japan about the power cord	106
Laser safety	106
Laser statement for Finland	106
Nordic Statements (Denmark, Finland, Norway, Sweden)	107
GS statement (Germany)	107
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)	108
Wireless statements	108
FCC compliance statement—United States	109
Australia statement	109
Belarus	109
Brazil ANATEL statement	109
Canadian statements	109
China CMIIT Wireless Statement	109
Exposure to Radio Frequency Radiation (Canada)	110
European Regulatory Notice	110
Notice for use in Japan	110
Notice for use in Russia	110
Mexico statement	110
Taiwan statement	110
Thailand Wireless Statement	110
Vietnam Telecom wireless marking for ICTQC Type approved products	111
Dynamic Security Enabled Printers	111

Match case Limit results 1 per page

Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the

form of a hard disk drive-based solution, an external media-based recovery solution (e.g. ﬂoppy disk,

CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the

hard disk of the HP Product with/for which the recovery solution was originally purchased. The use of

any Microsoft operating system software contained in such recovery solution shall be governed by the

Microsoft License Agreement.

UPGRADES

. To use a Software Product identiﬁed as an upgrade, you must ﬁrst be licensed for the original

Software Product identiﬁed by HP as eligible for the upgrade. After upgrading, you may no longer use the

original Software Product that formed the basis for your upgrade eligibility. By using the Software Product,

you also agree that HP may automatically access your HP Product when connected to the internet to check

the version or status of certain Software Products and may automatically download and install upgrades

or updates to such Software Products on to your HP Product to provide new versions or updates required

to maintain the functionality, performance, or security of the Software Product and your HP Product and

facilitate the provision of support or other services provided to you. In certain cases, and depending on the

type of upgrade or update, notiﬁcations will be provided to you (via pop-up or other means), which may

require you to initiate the upgrade or update.

ADDITIONAL SOFTWARE

. This EULA applies to updates or supplements to the original Software Product

provided by HP unless HP provides other terms along with the update or supplement. In case of a conﬂict

between such terms, the other terms will prevail.

TRANSFER

Third Party. The initial user of the Software Product may make a one-time transfer of the Software

Product to another end user. Any transfer must include all component parts, media, printed materials,

this EULA, and if applicable, the Certiﬁcate of Authenticity. The transfer may not be an indirect transfer,

such as a consignment. Prior to the transfer, the end user receiving the transferred product must agree

to all the EULA terms. Upon transfer of the Software Product, your license is automatically terminated.

Restrictions. You may not rent, lease or lend the Software Product or use the Software Product for

commercial timesharing or bureau use. You may not sublicense, assign or transfer the license or

Software Product except as expressly provided in this EULA.

PROPRIETARY RIGHTS

. All intellectual property rights in the Software Product and user documentation are

owned by HP or its suppliers and are protected by law, including but not limited to United States copyright,

trade secret, and trademark law, as well as other applicable laws and international treaty provisions. You

shall not remove any product identiﬁcation, copyright notices or proprietary restrictions from the Software

Product.

LIMITATION ON REVERSE ENGINEERING

. You may not reverse engineer, decompile, or disassemble the

Software Product, except and only to the extent that the right to do so is mandated under applicable law

notwithstanding this limitation or it is expressly provided for in this EULA.

TERM

. This EULA is eﬀective unless terminated or rejected. This EULA will also terminate upon conditions set

forth elsewhere in this EULA or if you fail to comply with any term or condition of this EULA.

NOTICE OF DATA COLLECTION

CONSENT TO COLLECTION/USE OF DATA

You agree that HP and its aﬀiliates may collect, combine, and use device and individual user information

you provide in relation to support services related to the Software Product. HP agrees not to use this

information to market to you without your consent. Learn More about HP data collection practices at

www.hp.com/go/privacy

Appendix B

Service and support