HP LaserJet Pro 100 HP LaserJet Pro 100 Color MFP M175 - Software Technical Re - Page 225

Start, Programs, Status, Event Log, Show an event log

Page 225 highlights

Show an event log 1. Click the Start button, and then click the Programs item. 2. Click your HP product group, and then click the HP Device Toolbox item. 3. Click the Status tab. The Event Log shows a list of all product events and errors Table 6-1 Event-log messages Event code Description 13.0000 20.0000 21.0000 Paper jam Memory out Page misfeed or mispick 41.2000 41.3000 50.1000 50.2000 Beam detect malfunction Unexpected size Low fuser temperature error Slow fuser error 50.3000 50.4000 50.7000 50.8000 50.9000 High fuser temperature error Fuser drive circuit error Fuser open error Low subthermistor fuser error High subthermistor fuser error 51.2000 51.2100 51.2200 51.2300 Black scanner laser error Cyan scanner laser error Magenta scanner laser error Yellow scanner laser error 54.0600 Density sensor error 54.1200 54.1201 54.1202 54.1203 Black density measurement abnormality Cyan density measurement abnormality Magenta density measurement abnormality Yellow density measurement abnormality 54.1400 54.1599 54.1501 54.1502 Color plane registration sensor error Black CPR pattern can't be read Cyan CPR pattern can't be read Magenta CPR pattern can't be read 54.1503 Yellow CPR pattern can't be read 54.1500 Yellow toner level sensor error ENWW Tools for troubleshooting 207

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Show an event log
1.
Click the
Start
button, and then click the
Programs
item.
2.
Click your HP product group, and then click the HP Device Toolbox item.
3.
Click the
Status
tab. The
Event Log
shows a list of all product events and errors
Table 6-1
Event-log messages
Event code
Description
13.0000
Paper jam
20.0000
Memory out
21.0000
Page misfeed or mispick
41.2000
Beam detect malfunction
41.3000
Unexpected size
50.1000
Low fuser temperature error
50.2000
Slow fuser error
50.3000
High fuser temperature error
50.4000
Fuser drive circuit error
50.7000
Fuser open error
50.8000
Low subthermistor fuser error
50.9000
High subthermistor fuser error
51.2000
Black scanner laser error
51.2100
Cyan scanner laser error
51.2200
Magenta scanner laser error
51.2300
Yellow scanner laser error
54.0600
Density sensor error
54.1200
Black density measurement abnormality
54.1201
Cyan density measurement abnormality
54.1202
Magenta density measurement abnormality
54.1203
Yellow density measurement abnormality
54.1400
Color plane registration sensor error
54.1599
Black CPR pattern can't be read
54.1501
Cyan CPR pattern can't be read
54.1502
Magenta CPR pattern can't be read
54.1503
Yellow CPR pattern can't be read
54.1500
Yellow toner level sensor error
ENWW
Tools for troubleshooting
207