HP Vectra XU 6/XXX HP Vectra XU6/150 PC - User’s Guide - Page 77

If Your Printer Does Not Work, If The Flexible Disk Drive Does Not Work

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Remove the mouse ball Clean the mouse rollers Clean the mouse ball IF YOUR PRINTER DOES NOT WORK 1 Verify that the power cord is plugged into the power outlet and into the printer. 2 Make sure the printer's power switch is ON. 3 Check that the printer is on-line. 4 Examine the paper feed mechanism for a paper jam. 5 Verify that you have the correct cable for the printer. Make sure that it is securely connected to the correct connector (port) on the PC and printer. 6 Make sure that the printer is configured correctly for the PC and for the application. a Ensure that the PC's port has been correctly configured with the Setup program. b Make sure the printer is correctly set up for your operating system. c Ensure the software application's "print" menu has been correctly set up. (Refer to the manual supplied with the software.) 7 Check that the PC's port is working properly by connecting another printer to the port. 8 If the printer displays an error message, refer to the printer's manual for help. IF THE FLEXIBLE DISK DRIVE DOES NOT WORK 1 Ensure you are using a formatted diskette and it is inserted correctly.

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Remove the
mouse ball
Clean the mouse rollers
Clean the mouse ball
IF YOUR PRINTER DOES NOT WORK
1
Verify that the power cord is plugged into the power outlet and into the printer.
2
Make sure the printer’s power switch is ON.
3
Check that the printer is on-line.
4
Examine the paper feed mechanism for a paper jam.
5
Verify that you have the correct cable for the printer. Make sure that it is securely
connected to the correct connector (port) on the PC and printer.
6
Make sure that the printer is configured correctly for the PC and for the application.
a
Ensure that the PC’s port has been correctly configured with the Setup program.
b
Make sure the printer is correctly set up for your operating system.
c
Ensure the software application’s “print” menu has been correctly set up. (Refer to the
manual supplied with the software.)
7
Check that the PC’s port is working properly by connecting another printer to the port.
8
If the printer displays an error message, refer to the printer’s manual for help.
IF THE FLEXIBLE DISK DRIVE DOES NOT WORK
1
Ensure you are using a formatted diskette and it is inserted correctly.