Kyocera KM-4050 3050/4050/5050 Operation Guide Rev-3 (Basic) - Page 176

Solving Malfunctions, Corrective Actions

Page 176 highlights

Troubleshooting Solving Malfunctions The table below provides general guidelines for problem solving. If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service Representative. Symptom Checkpoints Corrective Actions Reference Page The operation panel does not respond when the main power switch is turned on. Pressing the Start key does not produce copies. Blank sheets are ejected. Printouts are too light. Printouts are too dark. Printouts are not clear. Is the machine plugged in? Is there a message on the touch panel? Are the originals loaded correctly? Is the machine in Auto Density mode? Is the machine in Manual Density mode? Is the toner distributed evenly within the toner container? Is there a message indicating the addition of toner? Is the paper damp? Is the machine in Auto Density mode? Is the machine in Manual Density mode? Did you choose appropriate image quality for the original? Plug the power cord into an AC outlet. Determine appropriate response to the message and respond accordingly. When placing originals on the platen, place them face-down and align them with the original size indicator plates. When placing originals in the optional document processor, place them face-up. Set the correct density level for auto density. Use [Image Quality] to set the correct density level. When changing the default density level, adjust the density manually and choose the desired level. Shake the toner container from side to side about 10 times. Replace the toner container. Replace the paper with new paper. Set the correct density level for auto density. Use [Image Quality] to set the correct density level. When changing the default density level, adjust the density manually and choose the desired level. Select appropriate image quality. - 6-5 2-46 2-48 - 3-10 - 5-7 5-7 2-46 - 3-10 - 3-10 6-2 OPERATION GUIDE

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Troubleshooting
6-2
OPERATION GUIDE
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and
perform procedures indicated on the following pages. If the problem
persists, contact your Service Representative.
Symptom
Checkpoints
Corrective Actions
Reference
Page
The operation panel
does not respond
when the main power
switch is turned on.
Is the machine plugged in?
Plug the power cord into an AC
outlet.
Pressing the Start key
does not produce
copies.
Is there a message on the
touch panel?
Determine appropriate response to
the message and respond
accordingly.
6-5
Blank sheets are
ejected.
Are the originals loaded
correctly?
When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
2-46
When placing originals in the
optional document processor,
place them face-up.
2-48
Printouts are too light.
Is the machine in Auto
Density mode?
Set the correct density level for
auto density.
Is the machine in Manual
Density mode?
Use [Image Quality] to set the
correct density level.
3-10
When changing the default density
level, adjust the density manually
and choose the desired level.
Is the toner distributed evenly
within the toner container?
Shake the toner container from
side to side about 10 times.
5-7
Is there a message indicating
the addition of toner?
Replace the toner container.
5-7
Is the paper damp?
Replace the paper with new paper.
2-46
Printouts are too dark.
Is the machine in Auto
Density mode?
Set the correct density level for
auto density.
Is the machine in Manual
Density mode?
Use [Image Quality] to set the
correct density level.
3-10
When changing the default density
level, adjust the density manually
and choose the desired level.
Printouts are not
clear.
Did you choose appropriate
image quality for the original?
Select appropriate image quality.
3-10