Netgear MS70 User Manual - Page 141
Troubleshoot your network using the ping utility
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Nighthawk Mesh WiFi 6 System with MR70 router and MS70 satellite If you disabled the router's SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds. (By default, SSID broadcast is enabled.) • Does your WiFi-capable device support the security that you are using for your WiFi network (WPA2 or WPA3)? • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to the Ethernet port on the router. Then log in to the router, and select BASIC > Wireless. Note: Be sure to click the Apply button if you change settings. • If you are trying to connect to the 5 GHz WiFi band, does your WiFi-enabled computer or mobile device support this standard? • Did your computer or WiFi device automatically connect to a different WiFi network in your area, such as a WiFi hotspot? Troubleshoot your network using the ping utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network using the ping utility in your computer or workstation. Test the LAN path from a Windows-based computer to your router You can ping the router from your Windows-based computer to verify that the LAN path to your router is set up correctly. To ping the router from your Windows-based computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click the OK button. You should see a message like this one: Pinging with 32 bytes of data Troubleshooting 141 User Manual