Netgear MS70 User Manual - Page 142

Test the path from a Windows-based computer to a remote device, Start, ping -n 10

Page 142 highlights

Nighthawk Mesh WiFi 6 System with MR70 router and MS70 satellite If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected to. • Wrong network configuration Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Test the path from a Windows-based computer to a remote device After verifying that the LAN path works correctly, test the path from your Windows-based computer to a remote device. To test the path from your Windows-based computer to a remote device: 1. From the Windows toolbar, click the Start button and select Run. 2. In the Windows Run window, type: ping -n 10 where is the IP address of a remote device such as your ISP DNS server. If the path is functioning correctly, messages display that are similar to those shown in Test the LAN path from a Windows-based computer to your router on page 141. If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway. • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device. • Check to see that your cable or DSL modem is connected and functioning. Troubleshooting 142 User Manual

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If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you might be experiencing one of the following
problems:
Wrong physical connections
Check that the appropriate LEDs are on for your network devices. If your router and
computer are connected to a separate Ethernet switch, make sure that the link LEDs
on the switch are lit for the switch ports that your computer and router are connected
to.
Wrong network configuration
Verify that the IP address for your router and your computer are correct and that
the addresses are on the same subnet.
Test the path from a Windows-based computer to a remote
device
After verifying that the LAN path works correctly, test the path from your Windows-based
computer to a remote device.
To test the path from your Windows-based computer to a remote device:
1.
From the Windows toolbar, click the
Start
button and select
Run
.
2.
In the Windows Run window, type:
ping -n 10
<
IP address
>
where
<IP address>
is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in
Test
the
LAN
path
from
a
Windows-based
computer
to
your
router
on page 141.
If you do not receive replies, check the following:
Check to see that the IP address of your router is listed as the default gateway for
your computer. If DHCP assigns the IP configuration of your computers, this
information is not visible in your computer Network Control Panel. Verify that the IP
address of the router is listed as the default gateway.
Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote
device.
Check to see that your cable or DSL modem is connected and functioning.
User Manual
142
Troubleshooting
Nighthawk Mesh WiFi 6 System with MR70 router and MS70 satellite