Oki MC561MFP MC361, MC561, CX2731MFP Advanced User's Guide - Page 268
Unable to Print, General Causes, Common to Windows and Macintosh
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Unable to Print Note • If the following information does not solve the problem, call your local service dealer. • For issues caused by an application, contact the manufacturer of the application. General Causes Common to Windows and Macintosh Cause Remedy The MFP is in the sleep mode. The MFP is turned off. An Ethernet or USB cable is unplugged. Something is wrong with a cable. The MFP is off line. The interface setting is disabled. Something is wrong with the print function. Press the key on the control panel to enter the standby mode. If the sleep mode is inconvenient for you, disable it from the key > [Admin Setup] > [User Install] > [Power Save] > [Sleep]. Turn on the MFP. Check that the cable is plugged into the MFP and computer properly. Replace it with a new cable. Press the key on the control panel, and then select [On-Line]. Check the setting of the interface being used from the control panel. Check if you can print the configuration report. 268 - Issues: Unable to Print MC361/MC561/CX2731 MFP Advanced User's Guide