Oki MC561MFP MC361, MC561, CX2731MFP Advanced User's Guide - Page 297

Symptom Cause Remedy • The paper often jams. • Multiple sheets are fed at once. • The paper is fed at an angle. The MFP is inclined. The paper is too light or too heavy. The paper is moist or has a static charge. The paper is wrinkled, folded or curled. Something is already printed on the back side of the paper. The edges of the paper are not kept even. There is only one sheet of paper in the tray. You have added new paper onto the paper already loaded in the tray. The paper is loaded at an angle. Envelopes are not correctly loaded. Paper, envelopes or labels whose weight is between 177 and 220 g/m² is loaded on the tray 1 and tray 2. Place the MFP on a flat surface. Use the appropriate paper for the MFP. Use paper stored in proper temperature and humidity conditions. Use appropriate paper for the MFP. Fix the reflexed paper. You cannot use paper that has been printed on for tray 1 and tray 2. Load it on the MP tray. Fan the paper and even up the edges. Load several sheets of paper. Remove the already loaded paper, stack it onto the new paper, even up the edges and load the paper with the old paper on top. For tray 1 and tray 2, adjust the paper width guide and stopper to the paper. For the MP tray, adjust the paper width guide to the paper. Load envelopes correctly. Load the paper, envelopes or labels whose weight is between 177 and 220 g/ m² on the MP tray and use the face up stacker. 297 - Issues: Paper Feed Issues MC361/MC561/CX2731 MFP Advanced User's Guide