Oki MC770 MC770/780 User Guide - Troubleshooting - Page 27

TROUBLESHOOTING for FAX ● TROUBLESHOOTING for FAX Troubleshooting 1 Error codes Below is a list of error codes that you might see in the lists or reports. Error Code Description Remedy 0012 Original misfeed Clear the misfed original. 2 0013 Cover open Firmly close the open cover. 0020 Power interruption Check the power interruption report. 0030 Reset Transmission is cancelled. (The transmission is terminated by the misfed printing paper during the direct transmission.) 0033 0042 Polling Error Memory full Check polling options setup (Security code, etc.), and check if the polling document exists. 3 Make sure that there is sufficient memory before making the call again. 0050 Line busy Retry communications. 0053 Security mismatch in relay or mail box transmission Confirm the remote party's security code, system password, and your setup. 00B0 - 00E8 Communication Error Retry communications. Memo 4 If you see an error code not listed here, retry the communication. If this error still occurs, contact your dealer. Error messages Below is a list of error messages that might appear on the touch panel. When any message in the list appears on the touch panel, press [RESET] on the control panel to clear it, and then take action suggested in the "Remedy" column. Message Memory overflow Communication error Job reservation full Job memory full Sorry not possible Not allowed now Too Many Tel # Digits Cause Remedy 5 Memory overflowed when scanning documents to the memory. Either wait for memory to be cleared, or check the jobs and delete reserved jobs to clear memory. Communication error occurred during direct TX. Retry communications. The number of reserved jobs exceeded the maximum. Either wait for job reservations to be completed, or check the jobs and delete reserved jobs. The total number of destinations for reserved jobs Either wait for job reservations to be completed, or exceeded the maximum. check the jobs and delete reserved jobs. On-hook or direct TX was attempted during Wait for communications to end and retry 6 communications. communications. Further polling transmission reservation was attempted Either wait for polling transmission jobs to be completed, even though polling transmission was already reserved. or check the jobs and delete reserved jobs. 128 digits or more were registered for a chain dial communication. Confirm the number of digits dialed and register the numbers again. 7 Never attempt to repair, disassemble or modify the equipment by yourself. You could cause a fire or get an electric shock. Always contact your service representative for maintenance or repair of the internal parts of the equipment. - 27 -