Ricoh Aficio SP 204SN User Guide - Page 172

10. Troubleshooting Message TX Comm. Error RX Comm. Error Memory Overflow 1: TX 2: Cancel RX Memory Overflow Causes A transmission error occurred, and the fax could not be transmitted correctly. A reception error occurred, and the fax could not be received correctly. • If this occurs on the first page: The machine's memory reached capacity while storing a fax in memory before transmission. • If this occurs on the second or a later page: Memory has reached capacity while scanning the second or later pages of the original when trying to send a fax in Memory Transmission mode. The memory has become full or the maximum number of receivable files has been reached during fax reception. Solutions • If the [Auto Redial] setting is enabled, the machine will redial the number and try again. If all attempts fail, or if the machine is in Immediate Transmission mode, the fax will not be transmitted. Try the operation again. • If possible, contact the sender of the fax and ask them to resend it. • If this occurs on the first page: Resend the fax in parts as several smaller individual faxes, or send at a lower resolution. • If this occurs on the second or a later page: Press the [1] key (TX) to send only the pages that have been scanned in memory, or press the [2] key (Cancel) to cancel. • The received fax was too large. Ask the sender to resend the document in parts as several smaller individual faxes, or to send at a lower resolution. • If an error has occurred because of a problem such as lack of paper, paper jamming, or toner running out, correct the problem, and then finish printing the outstanding files. • If there is a file waiting to be sent, complete the transmission or delete the file. 170