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Access Your Voicemail Internationally, International Voicemail Troubleshooting

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5. Touch (+1), your area code, and your wireless phone number. 6. Touch Save. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ● A "Message Waiting" indicator icon or a text message is displayed when a voicemail message is received. ● You may see "Missed Call" on your screen prior to receiving a message notification. ● You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you will be required to enter your voicemail password. To retrieve your voicemail messages: 1. Press and tap Phone > Contacts tab, touch the voicemail entry and then touch the number to call it. 2. When your voicemail answers, touch , enter the password, and touch to access your voicemail. International Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling. ● Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to see if you have any new messages. ● If you hear the message "Please enter the number of the subscriber you wish to call," enter your 10-digit wireless phone number. International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when travelling in countries in which Sprint offers data service. Data services are available on Sprint Worldwide Wireless Service 135

Section	Page
Table of Contents	2
Get Started	14
Your Phone at a Glance	14
Set Up Your Phone	14
Activate Your Phone	16
Complete the Setup Process	16
Set Up Voicemail	18
Sprint Account Information and Help	18
Sprint Account Passwords	18
Manage Your Account	19
Sprint Support Services	20
Phone Basics	21
Your Phone’s Layout	21
Turn Your Phone On and Off	22
Turn Your Screen On and Off	23
S Pen Overview	23
Removing S Pen from your Phone	23
S Pen Settings	24
Use S Pen	24
Air Gesture	26
Motion Gestures	26
Phone Motions	26
Palm Motions	27
Smart Screen	27
Air View	28
Air View Pen Options	28
Air View Finger Options	28
Voice Control	29
Multi Window	29
Touch Gestures	31
Tap	31
Touch and Hold	31
Swipe or Slide	32
Drag	32
Flick	32
Rotate	33
Pinch and Spread	34
Your Home Screen	34
Create Shortcuts	35
Add and Remove Primary Shortcuts	36
Add and Remove Widgets	37
Extended Home Screens	37
Recent Applications	38
Status Bar and Notification Panel	38
Quick Settings	39
Notification Panel Settings	40
Enter Text	40
Text Input Methods	40
Google Voice Typing	41
Samsung Keyboard	41
Swype	42
Tips for Editing Text	43
Phone Calls	45
Make Phone Calls	45
Call Using the Keypad	45
Call from Logs	46
Call from Contacts	46
Call a Number in a Text Message	46
Call a Number in an Email Message	47
Call Emergency Numbers	47
Receive Phone Calls	47
Answer an Incoming Call	48
Mute the Ringing Sound	48
Reject an Incoming Call	48
Reject a Call with a Text Message	48
Voicemail	48
Voicemail Setup	48
Voicemail Notification	49
Retrieve Your Voicemail Messages	49
Visual Voicemail	50
Set Up Visual Voicemail	50
Review Visual Voicemail	50
Listen to Multiple Voicemail Messages	51
Visual Voicemail Options	51
Configure Visual Voicemail Settings	51
Change Your Main Greeting via the Voicemail Menu	52
Edit the Display Name via the Voicemail Menu	52
Phone Call Options	52
Options While on a Call	52
Caller ID	53
Call Waiting	54
Conference Calling	54
Call Forwarding	54
Speed Dials	55
Logs	56
View Logs	56
Logs Options	56
Clear Logs	57
Contacts	58
Get Started With Contacts	58
Access Contacts	58
Contacts Options	58
Add a Contact	59
Save a Phone Number to a Contact	60
Edit a Contact	61
Add or Edit Information for a Contact	61
Assign a Picture to a Contact	61
Assign a Ringtone to a Contact	61
Link a Contact	62
Delete a Contact	62
Add Contacts to Favorites	62
Create Groups	63
Share a Contact	64
Contacts Settings	65
Accounts and Messages	66
Google Account	66
Create a Google Account	66
Sign In to Your Google Account	66
Access Gmail	66
Send a Gmail Message	67
Samsung Account	67
Email	68
Add an Email Account	68
Add a Microsoft Exchange ActiveSync Account	68
Compose and Send Email	69
Reply or Forward Email	70
Manage Your Email Inbox	70
Email Settings	71
Delete an Email Account	74
Text and Multimedia Messages	74
Send a Text Message (SMS)	74
Send a Multimedia Message (MMS)	75
Save and Resume a Draft Message	76
New Messages Notification	76
Managing Message Conversations	76
Messages Settings	78
Social Networking Accounts	81
Facebook	81
YouTube	82
Hangouts	82
Google+	83
Apps and Entertainment	84
App Groups	84
Google Play Store	84
Find and Install an App	84
Create a Google Wallet Account	85
Open an Installed App	85
Uninstall an App	86
Navigation	86
Google Maps	86
Scout™	86
Samsung Apps	87
Samsung Hub	87
Use Samsung Hub	87
WatchON	89
Flipboard	90
My Magazine	90
Sprint TV & Movies	90
Music Apps	91
Google Play Music	91
Music	92
Sprint Music Plus	94
Google Play Movies & TV	95
Google Play Books	95
Google Play Games	96
Google Play Magazines	96
Group Play	96
Sprint Zone	97
NextRadio	98
Samsung Link	98
Configure Samsung Link Settings	99
Use Samsung Link to Share Media with Another Device	100
CBS Sports	100
BaconReader	100
1Weather	101
Web and Data	102
Wi-Fi	102
Turn Wi-Fi On and Connect to a Wireless Network	102
Connect to a Different Wi-Fi Network	103
Data Services General Information (3G and 4G Networks)	103
4G	104
Your User Name	104
Data Connection Status and Indicators	105
Virtual Private Networks (VPN)	105
Prepare Your Phone for VPN Connection	105
Add a VPN	106
Connect to a VPN	106
Disconnect from a VPN	106
Chrome	107
Internet	107
Camera and Video	108
Camera	108
Open the Camera	108
Take a Picture	109
Record Videos	109
Camera Options	110
Quick Camera Settings	111
Advanced Camera Settings	112
Gallery	113
View Photos and Videos	114
Zoom In or Out on a Photo	115
Working with Photos	115
Share Photos and Videos	116
G+ Photos	118
Story Album	119
Video	119
Tools and Calendar	120
Action Memo	120
Calendar	121
Add an Event to the Calendar	121
Event Alerts	122
View Events	123
Erase Events	124
Calculator	124
Clock	124
Downloads	125
Dropbox	126
Download the Desktop Application	126
Accessing Dropbox on Your Device	126
Manually Uploading a Picture to Dropbox	126
Google Now	127
Google Search	127
Google Settings	127
Google Voice Search	127
Help	128
My Files	128
PEN.UP	128
Polaris Office 5	129
Scrapbook	129
S Health	129
S Note	130
S Translator	132
SketchBook for Galaxy	132
TripAdvisor	133
Lumen Toolbar	133
Lookout Security	133
Voice Services	133
S Voice	134
Voice Recorder	134
Bluetooth	135
Turn Bluetooth On or Off	135
The Bluetooth Settings Menu	136
Connect a Bluetooth Headset or Car Kit	136
Reconnect a Headset or Car Kit	136
Disconnect or Unpair from a Bluetooth Device	137
Send Information Using Bluetooth	137
Receive Information Using Bluetooth	139
microSD Card	140
Insert a Memory Card	140
Remove a Memory Card	141
View Memory Card Usage	141
Format a Memory Card	141
Unmount a Memory Card	142
Transfer Files Between Your Phone and a Computer	142
Update Your Phone	143
Before Updating Your Firmware	143
Update your Phone	144
Sprint Worldwide Wireless Service	145
Access Sprint Worldwide Info from Your Phone	145
Activate Sprint Worldwide Service on Your Account	145
Your SIM Card	145
Enable Global Roaming Mode	145
Make and Receive Worldwide Calls	146
Sprint International Voicemail Service	147
Set Up Your Voicemail Access Number for International Use	147
Access Your Voicemail Internationally	148
International Voicemail Troubleshooting	148
International Data Roaming	148
Get Started With Sprint Worldwide Data Services	149
Access Email and Data Services on Internationally on GSM/UMTS Networks	149
Access Email and Data Services Internationally on CDMA Networks	149
International Roaming Status Messages	150
Contact Sprint for Assistance with International Service	151
Settings	153
Wi-Fi Settings	153
Turn Wi-Fi On or Off	153
Configure Wi-Fi Settings	153
Wi-Fi Direct	155
Hotspot	155
Turn Hotspot On or Off	155
Configure Hotspot	156
Allowed Devices for Hotspot	156
Bluetooth Settings	156
Tethering	157
Airplane Mode	158
Data Usage	158
Location Services	159
More Networks Settings	160
Mobile Networks	160
VPN	160
Roaming	161
NFC	161
Turn NFC On or Off	162
Android Beam	162
S Beam	162
Nearby Devices	163
Screen Mirroring	163
Sound	164
Volume	164
Vibration Intensity	164
Ringtones	165
Vibrations	165
Default Notification Sound	165
Vibrate When Ringing	165
Dialing Keypad Tone	166
Touch Sounds	166
Screen Lock Sound	166
Haptic Feedback	166
Emergency Tone	166
Pen Attach/Detach Sound	167
Samsung Keyboard	167
HDMI Audio Output	167
Adapt Sound	167
Display Settings	167
Brightness	168
Screen Timeout	168
Touch Key Light Duration	168
Screen Mode	168
Reading Mode	168
Auto Adjust Screen Tone	169
Multi Window	169
Daydream	169
Auto Rotate Screen	170
Show Battery Percentage	170
Edit After Screen Capture	170
LED Indicator	170
Lock Screen	171
Screen Lock	171
Set a Swipe Screen Lock	171
Set a Signature Screen Lock	172
Set a Pattern Screen Lock	173
Set a PIN Screen Lock	174
Set a Password Screen Lock	175
Wallpaper	175
Font	176
Notification Panel Settings	176
Easy Mode	177
Accessibility	177
Call Settings	179
Call Rejection	179
Set Up Call Rejection Messages	180
Answering/Ending Calls	180
Turn Off Screen During Calls	180
Call Alerts	180
Incoming Call Notifications	181
Call Accessories	181
Ringtones and Keypad Tones	182
Personalize Call Sound	182
Noise Reduction	182
Increase Volume in Pocket	182
US Dialing	183
International Dialing	183
TTY Mode	183
Hearing Aids	183
DTMF Tones	184
Voicemail Settings	184
Voice Privacy	184
Blocking Mode	184
Language and Input	185
Choose a Default Language	185
Set a Default Input Method	185
Samsung Keyboard Settings	185
Swype Settings	187
Google Voice Typing Settings	189
Handwriting Recognition	189
Speech Settings	189
Pointer Speed	191
Voice Control	191
Hands-free Mode	191
S Pen	192
One-handed Operation	192
Air Gesture	193
Air View	194
Air Command	195
Motions	195
Palm Motion	196
Smart Screen	197
Smart Stay	197
Smart Rotation	197
Smart Pause	197
Smart Scroll	198
Increase Touch Sensitivity	198
Accounts	198
Add an Account	198
Cloud	199
Backup and Reset	199
Date and Time	200
Accessory	200
Application Manager	201
Battery	201
Power Saving Mode	201
Storage	202
Security	202
Encryption	202
Passwords	203
Device Administration	203
Security Update Service	203
Credential Storage	204
Activate this Device	204
System Update	204
About Device	205
Copyright Information	206

Match case Limit results 1 per page

Sprint Worldwide Wireless Service

135

5. Touch

(+1), your area code, and your wireless phone number.

6. Touch

Save

Access Your Voicemail Internationally

You will need to call your voicemail number to access your voicemail while roaming

internationally.

New Message Indicators

Your voicemail message indicators may be displayed differently when roaming internationally.

●

A “Message Waiting” indicator icon or a text message is displayed when a voicemail

message is received.

●

You may see “Missed Call” on your screen prior to receiving a message notification.

●

You must call voicemail in order to retrieve messages. Follow the instructions on the

previous page to store your voicemail number for easy access.

Retrieve Voicemail Messages

The voicemail retrieval process while travelling is the same as on the Sprint Network; however,

you will be required to enter your voicemail password.

To retrieve your voicemail messages:

1. Press

and tap

Phone

Contacts

tab, touch the voicemail entry and then

touch the number to call it.

2. When your voicemail answers, touch

, enter the password, and touch

access your voicemail.

International Voicemail Troubleshooting

There are a few tips to keep in mind when using Sprint voicemail while traveling.

●

Some carriers may not support voicemail indicators. It may be necessary to call your

voicemail to see if you have any new messages.

●

If you hear the message “Please enter the number of the subscriber you wish to call,”

enter your 10-digit wireless phone number.

International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing

when travelling in countries in which Sprint offers data service. Data services are available on