HP CB536A User Guide - Page 122
Alert and warning messages, continued,
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Table 10-1 Alert and warning messages (continued) Control panel message Description Recommended action If the error persists, contact HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box. No document sent The product did not scan any pages, or it did Try sending the fax again. not receive any pages from the computer to transmit a fax. No fax answer Redial pending The receiving fax line did not answer. The product attempts to redial after a few minutes. Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. If the product continues to redial, unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the line out ( ) port. Plug the product phone cord into a jack for another phone line. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box. No fax answer. Canceled send Attempts to redial a fax number failed, or the Call the recipient to ensure that the fax "Redial-no answer" option was turned off. machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the product and the wall and replug the cord. Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the line out ( ) port. Plug the product phone cord into a jack for another phone line. If the error persists, contact HP. See www.hp.com/support/ljm1319 or the support flyer that came in the product box. No fax detected The product answered the incoming call but Allow the product to retry receiving the fax. did not detect that a fax machine was calling. Try a different phone cord. 112 Chapter 10 Fax ENWW