HP CB536A User Guide - Page 159
The print cartridge might be defective or low., If you are using a non-HP print cartridge, no
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Problem Cause Solution Vertical streaks or bands appear on the page. AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The print cartridge might be defective. If you are using a non-HP print cartridge, no messages appear on the product control panel. Replace the print cartridge. See Print cartridge on page 131. The amount of background toner The media might not meet HP specifications. Use a different paper with a lighter basis shading becomes unacceptable. weight. See Paper and print media on page 35. The single-sheet priority input tray might be Make sure that the single-sheet priority installed incorrectly. input tray is in place. The print-density setting is too high. Decrease the print-density setting. This decreases the amount of background shading. Very dry (low humidity) conditions can Check the product environment. increase the amount of background shading. The print cartridge might be defective or low. If you are using a non-HP print cartridge, no messages appear on the product control panel. Replace the print cartridge. See Print cartridge on page 131. Toner smears appear on the media. The media might not meet HP specifications. Use media that meets HP specifications. See Paper and print media on page 35. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides and the paper path. See Clean the paper path on page 132. The print cartridge might be defective. If you are using a non-HP print cartridge, no messages appear on the product control panel. Replace the print cartridge. See Print cartridge on page 131. The fuser temperature might be too low. In the printer driver, make sure the appropriate media type is selected. Use the archive print feature to improve toner fusing. See Archive print on page 56. ENWW Solve image-quality problems 149