HP GbE2c HP GbE2c Ethernet Blade Switch for c-Class BladeSystem Application Gu - Page 163

Trace route, Statistics and state information, Customer support tools - command reference guide

Page 163 highlights

Trace route To identify the route used for station-to-station connectivity across the network, execute the following command: traceroute | [ [ msec delay ]] The IP address is the hostname or IP address of the target station. Max-hops (optional) is the maximum distance to trace (1-16 devices). Msec delay (optional) is the number of milliseconds to wait for the response. Statistics and state information The switch keeps track of a large number of statistics and many of these are error condition counters. The statistics and state information can be very useful when troubleshooting a LAN or Real Server problem. For more information about available statistics, see one of the following: • "Viewing statistics" chapter of the HP GbE2c Ethernet Blade Switch for c-Class BladeSystem Browser-based Interface Reference Guide, or • "Statistics Menu" chapter of the HP GbE2c Ethernet Blade Switch for c-Class BladeSystem Command Reference Guide Customer support tools The following diagnostics tools are not user-configurable and should be performed through HP technical support. • Offline Diagnostics-This tool is used for troubleshooting suspected switch hardware issues. These tests verify that the selected hardware is performing within expected engineering specifications. • Software Panics-If a fatal software condition is found during runtime, the switch will capture the current hardware and software state information into a panic dump. This dump file can be analyzed post-mortem to determine the cause of the problem. • Stack Trace-If a fatal software condition occurs, the switch dumps stack trace data to the console. If you have a console attached to the switch, capture the console dump, and forward it to HP technical support. Troubleshooting tools 163

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Troubleshooting tools 163
Trace route
To identify the route used for station-to-station connectivity across the network, execute the following command:
traceroute <host name> | <IP address> [<max-hops> [ msec delay ]]
The IP address is the hostname or IP address of the target station. Max-hops (optional) is the maximum distance to
trace (1-16 devices). Msec delay (optional) is the number of milliseconds to wait for the response.
Statistics and state information
The switch keeps track of a large number of statistics and many of these are error condition counters. The statistics
and state information can be very useful when troubleshooting a LAN or Real Server problem. For more information
about available statistics, see one of the following:
"Viewing statistics" chapter of the
HP GbE2c Ethernet Blade Switch for c-Class BladeSystem Browser-based
Interface Reference Guide
, or
"Statistics Menu" chapter of the
HP GbE2c Ethernet Blade Switch for c-Class BladeSystem Command Reference
Guide
Customer support tools
The following diagnostics tools are not user-configurable and should be performed through HP technical support.
Offline Diagnostics—This tool is used for troubleshooting suspected switch hardware issues. These tests verify
that the selected hardware is performing within expected engineering specifications.
Software Panics—If a fatal software condition is found during runtime, the switch will capture the current
hardware and software state information into a panic dump. This dump file can be analyzed post-mortem to
determine the cause of the problem.
Stack Trace—If a fatal software condition occurs, the switch dumps stack trace data to the console. If you have
a console attached to the switch, capture the console dump, and forward it to HP technical support.