HP P2055d HP LaserJet P2050 Series - Software Technical Reference - Page 19

Document and product basics, Purpose and scope - laserjet troubleshooting

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Document and product basics 1 Document and product basics Purpose and scope This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the product. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate. NOTE: This STR describes software that is shipped on the software CD that comes with the product. This STR does not describe drivers that will become available on the Web. The following information is included in this technical reference: ● Overview of software and platforms ● Procedures for installing and uninstalling software components ● Descriptions of problems that can arise while using the product, and known solutions to those problems NOTE: An addendum to this STR describes system modification information, including file lists and changes to registry keys. The following table describes the structure of this STR. Table 1-1 Software technical reference overview Chapter Content Chapter 1, Purpose and scope Chapter 2, Software description This chapter contains basic information about the product and its software: ● Overview of the product ● Printing-system software overview, including the following topics: ◦ System requirements ◦ Operating-system support ◦ Availability ● LaserJet software documentation This chapter provides an overview of the printing-system software installer and printer drivers. ENWW Purpose and scope 1

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1
Document and product basics
Purpose and scope
This Software Technical Reference (STR) provides information about and troubleshooting tips for the
printing-system software for the product.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, Management Information Systems
(MIS) personnel, and end users, as appropriate.
NOTE:
This STR describes software that is shipped on the software CD that comes with the product.
This STR does
not
describe drivers that will become available on the Web.
The following information is included in this technical reference:
●
Overview of software and platforms
●
Procedures for installing and uninstalling software components
●
Descriptions of problems that can arise while using the product, and known solutions to those
problems
NOTE:
An addendum to this STR describes system modification information, including file lists and
changes to registry keys.
The following table describes the structure of this STR.
Table 1-1
Software technical reference overview
Chapter
Content
Chapter 1, Purpose and scope
This chapter contains basic information about the product and its software:
●
Overview of the product
●
Printing-system software overview, including the following topics:
◦
System requirements
◦
Operating-system support
◦
Availability
●
LaserJet software documentation
Chapter 2, Software description
This chapter provides an overview of the printing-system software installer and
printer drivers.
ENWW
Purpose and scope
1
Document and product
basics