HP Surestore Disk Array FC60 HP SureStore E Disk Array FC60 Service Manual (A5 - Page 242

Table 31 Controller Enclosure Troubleshooting Flowchart (Sheet 2 of 5) Is the Go to B FRONT PANEL Controller Fault LED No C on? Yes Controller Subsystem FAULT. Open door and look at each Controller module for: - Power LED - Fault LED - 8 Status LEDs Is Controller A or B power LED off? No Is Controller A or B fault LED on? THIS Controller is unseated or has failed: 1. Reseat Controller Yes 2. Replace Controller 3. Replace Midplane 4. Replace Memory 5. Replace Wiring Harness THIS Controller has failed POST diagnostics: Yes 1. Reseat Controller 2. Replace Controller 3. Replace Midplane 4. Replace Wiring Harness Contact the Response Center No Controller Fault Fixed? Yes Go to A Memory failure: No 1. Replace memory on THIS Controller Module 2. Replace Controller Module 3. Replace Memory and Controller Is Controller A or B status LEDs other than 0x80/0x00? Yes No Yes Is Controller Module status LEDs 0xAB, 0xAF, or 0xB2 ? Possible Overheating or Midplane Problem. Check: 1. Environment 2. Power Supply Fan 3. Controller Fan If OK then replace: 1. Midplane 2. Wiring Harness THIS Controller is running diagnostics or has failed POST. If the LED status is changing, it is running diags. If the status is "latched", THIS Controller has failed. See the status LED section of the service manual for more information No on the exact LED meanings. Otherwise: 1. Reseat Controller 2. Replace Controller 3. Replace Memory 4. Repalce Midplane 5. Replace Wiring Harness 242 Controller Enclosure Troubleshooting