HP Surestore Disk Array FC60 HP SureStore E Disk Array FC60 Service Manual (A5 - Page 284

Note It is normal for the amber Fault LED on a component to go on briefly when the component initially starts up. However, if the Fault LED remains on for more than a few seconds, a fault has been detected. Isolating Causes Table 39 lists the probable causes and solutions for problems you may detect on the disk enclosure. When more than one problem applies to your situation, investigate the first description that applies. The table lists the most basic problems first and excludes them from subsequent problem descriptions. Table 39 Disk Enclosure Troubleshooting Table Problem Description LED State Probable Cause/Solution The disk enclosure does not power on System Power LED off - Neither power cord is plugged in. - The power switch is not pressed. - AC breaker is tripped. - AC power source has failed. - The PDU/PDRU is defective. - Power switch is defective. - A faulty component is causing power supplies to turn off. Remove all components and reinsert one at a time until the faulty component is isolated. System fault LED is on Power Supply LED off - The power supply is not plugged in. - The PDU/PDRU or primary power source has failed. Part Fault LED on A component has failed. See problem descriptions below. Buzzer sounds when BCC BCC Fault flashing installed BCC DIP switch settings do not match peer BCC switch settings. Reset switches. BCC Fault LED is on BCC Fault on BCC hardware is faulty. Replace the BCC. Fan LED is amber Amber Fan has slowed or stopped. Replace the fan. 284 SureStore E Disk System SC10 Troubleshooting