HP Surestore Disk Array FC60 HP SureStore E Disk Array FC60 Service Manual (A5 - Page 285

Troubleshooting Table 39 Disk Enclosure Troubleshooting Table (cont'd) Problem Description LED State Probable Cause/Solution Power Supply LED is amber Amber Temperature is over limit none none Temperature sensors are on the BCC and are independent of power supplies. Investigate temperature warnings immediately, before power supplies sense critical temperature and turn off. Temperature is under limit none none Voltage is over limit Voltage is under limit Peer BCC status, temperature and voltage are Not Available none none none none none none - An incompatible or defective component caused a temporary fault. - Power supply hardware is faulty. Unplug the power cord and wait for the LED to turn off. Reinsert the power cord. If fault persists, replace the power supply. - A fan is faulty. Check status and correct. - Airflow is obstructed; vents are blocked. - One or more slots are empty. - Power supply is faulty. Check status and correct. - Room temperature is too high. If ambient temperature cannot be reduced in a reasonable time, turn OFF product to prevent shortened life. - Temperature sensor is faulty. Compare temperature reported by peer BCC. - Room temperature is too low. - Temperature sensor is faulty. Compare temperature reported by peer BCC. Power supply is faulty. Check status and correct. Either power supply is faulty. Check status and correct. Firmware on BCC A and BCC B are different versions. Internal bus is faulty. Contact HP technical support to replace midplane. SureStore E Disk System SC10 Troubleshooting 285