Lexmark MX310 User's Guide - Page 226
Partial document or photo copies, Step 6, Sharpness, Contrast, Background Removal, Darkness
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Troubleshooting 226 Action Yes Step 6 Go to step 7. Check the copy settings. From the Copy screen, check if the Content Type and Content Source settings are correct for the document being scanned. Are the Content Type and Content Source settings correct for the document being scanned? Step 7 Check for patterns on print. a From the printer control panel, navigate to: Copy > Sharpness > select a lower setting Note: Make sure no scaling is being selected. b Resend the copy job. Go to step 8. Do patterns appear on prints? Step 8 Check for missing or faded text on prints. a From the Copy screen, adjust the settings of the following: • Sharpness-Increase the sharpness setting. • Contrast-Increase the contrast setting. b Resend the copy job. Go to step 9. Do prints have missing or faded text? Step 9 Check for washed‑out or overexposed output. a From the Copy screen, adjust the settings of the following: • Background Removal-Reduce the current setting. • Darkness-Increase the current setting. b Resend the copy job. Contact customer support. Do pages show washed‑out or overexposed prints? No Change the Content Type and Content Source settings to match the document being scanned. The problem is solved. The problem is solved. The problem is solved. Partial document or photo copies Action Yes Step 1 Go to step 2. Check the placement of the document or photo. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? No Place the document or photo facedown on the scanner glass in the upper left corner.