Lexmark MX310 User's Guide - Page 237
Partial document or photo scans, Embedded Web Server does not open
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Troubleshooting 237 Action Step 7 Increase the scan resolution settings for a higher‑quality output. Did the increased resolution produce a higher‑quality output? Yes Problem solved. No Contact customer support. Partial document or photo scans Action Yes Check the placement of the document or photo. Contact customer Make sure the document or photo is loaded facedown on the scanner support. glass in the upper left corner. Is the document or photo loaded correctly? No Load the document or photo facedown on the scanner glass in the upper left corner. Embedded Web Server does not open Action Step 1 a Turn on the printer. b Open a Web browser, and then type the printer IP address. c Press Enter. Yes No The problem is solved. Go to step 2. Does the Embedded Web Server open? Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. b Open a Web browser, and then type the IP address. Note: Depending on the network settings, you may need to type "https://" instead of "http://" before the printer IP address to access the Embedded Web Server. c Press Enter. Does the Embedded Web Server open?