Panasonic KX-TGA4500B Telephone Equipment - Page 109
Frequently asked questions, The base unit, The cordless handset
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Useful Information Frequently asked questions The base unit Problem The base phone has a dial tone but none of the keys are working. It has worked before; is the base broken? Backup battery: How long will the base unit retain its memory after a power failure? Call monitoring: How can I disable the call monitoring feature to prevent others from hearing my incoming calls? Resetting the base unit: My base unit has stopped working, cordless handsets cannot link to it, and new cordless handsets cannot be registered. How can I reset the base unit? Cause and solution L Ensure that the memory card and memory card cover are not pressing down any of the intercom/transfer keys. See page 19 for details on how to install the memory card. L The rechargeable NiMH backup battery will maintain all functions of the base unit for a minimum of 20 minutes in the event of a mains power failure. See page 11 for more information about the backup battery. L If the backup battery becomes exhausted during a long power outage, messages stored in the base unit's memory are maintained indefinitely in flash memory. L You can temporarily disable the call monitoring feature by pressing {MUTE}. L The call monitoring service can also be programmed to remain off, if necessary. See page 85. L If the base unit becomes locked and stops working, you may need to press the {RESET} button to resolve the problem. The {RESET} key is located on the underside of the base unit and must be pressed with a pointed object. See page 99. The cordless handset Problem Cause and solution Resetting the cordless handset: My cordless handset has stopped ringing and there is interference. How can I reset the cordless handset? L When the cordless handset stops ringing and interference is heard, you can remove the battery for at least 30 seconds and then replace it to reset the device. See page 16. For assistance, please visit http://www.panasonic.com/phonehelp 109