Panasonic KX-TGA4500B Telephone Equipment - Page 36
Transferring a call
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Making/Answering Calls Transferring a call You can transfer an external call between the base unit and a cordless handset, or between two cordless handsets. Note: L If the paged party does not answer within 30 seconds after you hang up, the transferred call will be returned to you with an audible tone. If the call is still not answered after 10 minutes, the automated attendant will respond to the caller (page 66). You may answer the call by pressing the relevant line key before the tone or before the automated attendant takes the call. L Any user can accept a transferred call by pressing the relevant line key. L For information on transferring a call to a mailbox, refer to "Transferring a call to a personal mailbox" on page 58. Using the base unit Base Unit 1 During a call, press the corresponding TRANSFER key ({1} to {8}) to page the cordless handset. To page all cordless handsets, press TRANSFER {ALL}. L The call is put on hold and the line indicator flashes. L If you press TRANSFER {ALL}, only the cordless handset user who answers first can take the transferred call. 2 If required, wait for the cordless handset user to answer and announce the transfer. If not required, go to step 3. L If the paged party does not answer, press the relevant line key. 3 To complete the transfer, replace the handset or press {SP-PHONE}. Answering a call transferred to the base unit When the base unit rings, lift the handset or press {SP-PHONE}. L After the paging party hangs up, you can talk to the outside caller. L You can press the relevant line key instead of pressing {SP-PHONE} to talk to the outside caller. Using the cordless handset Handset 1 During a call, press {INTERCOM}/ {HOLD}/{TRANSFER}. 2 Press {V} or {^} to scroll to the required cordless handset or base unit, or press {0} to {8}. Press {*} to select the base unit and all cordless handsets. 3 Press Select or {OK}. 4 If required, wait for the paged party to answer, announce the transfer. If not required, go to step 5. L If the paged party does not answer, press the relevant line key. 5 To complete the transfer, press {OFF} or place the handset on the charger. Answering a call transferred to a cordless handset When the handset rings, press {C} or {s}, or lift the handset off the charger. L After the paging party hangs up, you can talk to the outside caller. L You can press the relevant line key instead of pressing {C} or {s} to talk to the outside caller. 36 For assistance, please visit http://www.panasonic.com/phonehelp