Panasonic KX-TGA4500B Telephone Equipment - Page 111
Calls, Lines, Problem, Cause and solution, RESET
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Useful Information Calls Problem Phones do not ring and the greeting is repeated three times: None of the phones ring when incoming calls are received and the greeting is played three times, what is wrong? "Missed call(s)" displayed on cordless handset or base unit: What does it mean when the message "Missed call(s)" appears on the cordless handset or base unit displays? Cause and solution L When the automated attendant is on, there is no ring and the caller must select an extension followed by {#}. If no extension is selected, or the caller does not have a touch tone phone, the greeting will repeat three times. In Auto Answer mode, all phones ring until the greeting message is played. After the greeting message there is a beep and the caller can leave a message in the general mailbox. L This message appears when new call information is added to the Caller List. Caller ID information is added to the Caller List automatically when calls are received. The message can be cleared by pressing the {V} or {^} keys. Lines Problem Line indicator lights: Why is the Line Indicator light on when the line is not in use? Can't select lines when other lines are occupied: Why can't I select a line when other lines are occupied? Is this system compatible with a roll over line? Cause and solution L This could possibly be the result of a connection problem. Make sure that your lines are connected properly, see page 13. L Yes, this product is compatible with roll over lines. You may need to reset the base unit. The {RESET} button is located on the underside of the base unit and must be pressed with a pointed object. See page 99. For assistance, please visit http://www.panasonic.com/phonehelp 111