Samsung SL-M3870FW User Manual Ver.1.0 (English)

Samsung SL-M3870FW Manual

Samsung SL-M3870FW manual table of contents:

  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 1
    ...guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 2
    ... 67 1. Introduction Key benefits Features by models Useful to know About this user's guide Safety information Machine overview Control panel overview Turning on the... scanning Basic faxing 30 35 37 52 58 62 63 4. Troubleshooting Tips for avoiding paper jams Clearing jams Understanding the status LED...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 3
    BASIC Understanding display messages 120 5. Appendix Specifications Regulatory information Copyright 127 135 147 3
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 4
    ... chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user's guide • Safety information • Machine overview • Control panel overview • Turning on the machine • Installing the driver locally • ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 5
    Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 55). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 244). • To ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 6
    ... Easy Printer Manager" on page 290). • Samsung Easy Document Creator is an application to help ...get help, support application, machine drivers, manuals, and order information from the Samsung website,... with a USB interface and/or a network interface. Supports various wireless network setting method...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 7
    ...driver PCL printer driver PS printer drivera XPS printer drivera Direct Printing Utilitya Samsung Easy Scan to PC Settings Fax to PC Settings Printer Manager Device Settings Samsung Printer Status Samsung AnyWeb Printa Samsung Easy Document Creator M337x series M387x ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 8
    Features by models Software Easy Capture Manager SyncThru™ Web Service SyncThru Admin Web Service Easy Eco Driver Fax Samsung Network PC Fax Scan ... the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 9
    Features by models Variety feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Network Interface Ethernet 10/100/1000 Base TX wired LAN IEEE 1284B parallel connectora Network Interface 802.11b/g/n wireless LANb Google Cloud Print™ AirPrint Eco printing Duplex (2-...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 10
    Features by models Features Fax Multi-send Delay send Priority send Duplex send Secure receive Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC M337x series ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 11
    ... port, you cannot use the USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. (●: Included, ○: Optional, Blank: Not available)
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 12
    ... Open and close the door (see "Front view" on page 20). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing jams" ... You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 13
    ... the safety information before using the machine. If you have a problem using the machine, refer to the troubleshooting chapter. Terms used in this user's guide are ...'s guide may differ from your machine depending on the machine's firmware/driver version. The procedures in this user's guide ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 14
    ... to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 15
    ... or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 16
    Safety information Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 17
    ...disassemble, repair or rebuild the machine by yourself. It can damage the machine. Call a certified technician when the machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. 1. Introduction 17
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 18
    ... Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians ... shock. • The machine should only be repaired by a Samsung service technician. When storing consumables such .... If you do not follow the instructions above, it may cause machine malfunction ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 19
    Machine overview 9 Components Machine Power cord Quick installation guide Software CDa Handsetb a. The software CD contains the print drivers, user's guide, and software applications. b. Handset model only (see "Variety feature" on page 9). c. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 20
    ... Document feeder cover Document feeder width guide Document feeder input tray Document feeder support tray Document feeder output tray ...lid Front cover handle Paper width guides on a multipurpose trayf 19 17 16 ...20 21 Multi-purpose support trayf Paper width guides on a manual feeder traya ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 21
    Machine overview 11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 2 3 4 5 Network port USB ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 22
    Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • Some buttons may not work ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 23
    ... you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see "Receiving manually in Tel mode" on page 275). Sends you back to the upper menu level. Enters Menu mode and scrolls through the available menus (see "Menu overview" on ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 24
    Turning on the machine Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 Connect the machine to the electricity supply first. 2 1 2 Turn the power switch on. 1. Introduction 24
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 25
    ... for Mac" on page 152 or "Installation for Linux" on page 154 or "Installing the UNIX printer driver package" on page 167. • The installation window in this User's Guide may differ depending on the machine and interface in use. • Only use a USB cable no longer than 3 meters (118 inches). 1. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 26
    ... window and select Run Setup.exe. 4 Follow the instructions in the installation window. From the Windows 8 Start Screen • Samsung...if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 27
    Installing the driver locally 3 Search and click Samsung Printer Experience. 4 Click Install. • If you install ... screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung's printer management tools, you need to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 28
    ... driver you want to uninstall and select Uninstall. 5 Follow the instructions in the window. From the Windows 8 Start Screen 1 2 3 Make sure that the...computer and powered on. Click on the Uninstall Samsung Printer Software tile in the Start screen. Follow the instructions in the window. 3 Follow...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 29
    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine's basic settings • Media and tray • Basic printing • Basic copying • Basic scanning • Basic faxing • Using USB memory device ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 30
    ... If so, it is not applicable to your machine. • Some menu names may differ from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 204). 1 Accessing the menu 1 2 3 4 5 6 Select the Fax, Copy, or Scan button...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 31
    Menu overview Copy Feature (see "Copy feature" on page 207) Original Size Stamp Collation Reduce/Enlarge Item Layout Normal Duplexa Opacityd 2-Up 1->1 Sided Positiond 4-Up 1->2 Sided Watermark ID Copy 1->2 Sided, Message Rotated Book Copy Pagese 2->1 Sided Adjust Background Text Sizee 2->1 Sided, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 32
    ... Mode Color Mode Color Mode Color Mode Fax Original Type a File Format File Formata Tel Original Size Ans/Fax Duplexa Duplexa Duplexa Darkness Darkness DRPD Modeb Manual TX/RX a. Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. b. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 33
    ... Setup Paper Size Tray 1 Tray 2a MP Traya Manual Feedera Default Paper Size Paper Type Tray 1 Tray 2a MP Traya Manual Feedera Paper Source Margin Tray Confirmation Sound/Volume...Fax Scheduled Jobs Image Overwritea Fax Send Confirmation Manual Junk Fax Overwrite Method Email Sent Overwrite ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 34
    Menu overview Networka (see "Network setup" on page 228) TCP/IP (IPv4) Protocol Management DHCP BOOTP Static TCP/IP (IPv6) IPv6 Protocol DHCPv6 Config Ethernet Ethernet Port Ethernet Speed 802.1x Wi-Fic Wi-Fi On/Off Wi-Fi Settings WPS Wi-Fi Direct Wi-Fi Signal Clear Wi-Fi Settings a. Wired and ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 35
    Machine's basic settings You can set the machine's settings by using the Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, see "...on page 292. - For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 36
    Machine's basic settings 5 Press (Stop/Clear) button to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Entering various characters" on page 236. • See "Keypad letters and numbers" on page 236. • See "Setting the paper size and type" on ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 37
    .... 2 Tray overview To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • Make sure not...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 38
    .../LGL or A4 size, depending on your country. To change the paper size, adjust the guide as shown below. Paper quantity indicator shows the amount of paper in the tray. 1 1 Full 2 Empty 2 If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. 2....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 39
    Media and tray 3 Loading paper in the tray 2 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size ...adjust to the size (see "Tray overview" on page 37). Illustrations on this user's guide may differ from your machine depending on its options or models. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 40
    ...the machine. 2 1 3 • Do not push the paper width guide too far causing the media to warp. •... jam or the paper can be wrinkled. Illustrations on this user's guide may differ from your machine depending on..."Front view" on page 20). The multi-purpose (or manual feeder) tray can hold special sizes...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 41
    ... and weight of print media at a time in the multipurpose (or manual feeder) tray. To prevent paper jams, ... printing when there is still paper in the multi-purpose (or manual feeder) tray. This also applies to other ...avoid paper jams and print quality problems (see "Print media specifications" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 42
    ... and tray 3 Squeeze the multi-purpose (or manual feeder) tray paper width guides and adjust them to ... error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to ... mode)> Device Settings. Or if your machine supports a display screen, you can set it ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 43
    ...Preprinted Cotton Recycled Archive Tray 1 ● ● Optional traya ● ● Multi-purpose (or manual feeder) tray Envelope Printing successfully on envelopes depends... an optional feature (see "Variety feature" on page 9). ( ●: Supported, Blank: Not supported) 2. Menu Overview and Basic Setup 43...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 44
    Media and tray • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 1 • 1 Pressure lever 1 Acceptable 2 Unacceptable • When selecting envelopes, consider the following factors: Weight: should not exceed 90 g/m2 otherwise; jams may occur. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 45
    Media and tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. Labels To avoid damaging the machine, use only ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 46
    ...separation. Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. Make sure that there is no exposed adhesive material...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 47
    ... to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings. Or if your machine supports a display screen, you can set it using the (Menu) button ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 48
    Media and tray 6 Using the output support • If more than 50 pages (one-sided..., paper may not properly align on the output support. Close the output support or turn the paper over in the ...support will help the printed pages to align. Unfold the output support. 2. Menu Overview and Basic Setup 48
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 49
    ... Loading originals You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). On the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 50
    ... scanner lid. The scanner lid may fall on your hands and get hurt. 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. • Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 51
    Media and tray 1 Flex or fan the edge of the paper stack to separate the pages before loading originals. 3 Adjust the document feeder width guides to the paper size. 2 Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 52
    Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 244). 3 Select your ... If you are a Mac, Linux or UNIX operating systems user, refer to the Advanced Guide (see "Software Installation" on page 151). • For Windows 8 user, see "...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 53
    ... also cancel the current job by pressing button on the control panel. 11 Opening printing preferences • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 54
    ... machine's current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 293). 4 5 Enter name and description, and ... The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 55
    ...page 285). You can set the eco value from Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users,.... If you set the Eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 56
    ...Change Template: Follow the settings from Syncthru™ Web Service or Samsung Easy Printer Manager. Before ...tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings ...tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 57
    ...> Secured Job on the control Starting secure printing from the SyncThru™ Web Service Select the document to print. Enter the password that you set from the ...key or click Go. Click Login on the upper right of SyncThru™ Web Service website. Settings > Machine Settings > System > RAM Disk. Enable ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 58
    Basic copying • For special printing features, refer to the Advanced Guide (see "Copy" on page 207). • Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page 22). 16 If you need to cancel the copying job during the operation, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 59
    Basic copying 1 2 3 Select (copy) > control panel. (Menu) > Copy Feature > Darkness on the Reduced or enlarged copy You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass. Or press Darkness on the control panel. Select the option you want ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 60
    Basic copying To scale the copy by directly entering the scale rate • The original must be placed on the scanner glass to use this feature. 1 Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge > Custom on the control panel. Or select (Menu) > Copy Feature > Reduce/Enlarge> Custom on • If...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 61
    Basic copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press (Start) button. • If you do not press the copied. (Start) button, only the front side will be • If the original is larger than the printable area, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 62
    ..., or select Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced ... save each profile to a different path. • To change the Samsung Easy Printer Manager > advanced mode ... to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine"...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 63
    ... • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 269..." on page 21). Refer to the Quick Installation Guide how to make a connection. The method of making a telephone ... provided with the machine, contact your Internet service provider for use on DSL Micro-filter...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 64
    .... • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on... station. After transmission, the originals are automatically erased from memory. Sending a fax manually Perform the following to send a fax using panel. (On Hook Dial) on...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 65
    Basic faxing 5 Enter the number of the first receiving fax machine and press OK. You can press speed dial numbers or select a group dial number using the (Address book) button. 21 Receiving a fax Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 66
    ... if the machine with which you are communicating also supports the Super Fine resolution. 1 2 3 Select (fax) ... with which you are communicating does not support Super Fine resolution, the machine transmits using the highest resolution mode supported by the other fax machine. 3 Press (Stop/Clear)...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 67
    ... your machine. 24 Plugging in a USB memory device This USB memory device is supported for M387x/ 407x series (see "Variety feature" on page 9). The USB ... is designed for USB V1.1 and USB V2.0 memory devices. Your machine supports USB memory devices with FAT16/FAT32 and a sector size of 512 bytes. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 68
    ... device has certain features such as security settings and password settings, your machine may not automatically detect it. For details about these features, see the user's guide of the USB memory device. You can scan a document and save the scanned image onto a USB memory device. 25 Scanning to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 69
    ... (Stop/Clear) button to return to ready mode. Printing from a USB memory device You can directly print files stored on a USB memory device. File is supported by Direct Print option. 1 2 Select (scan) > control panel. (Menu) > Scan Feature > USB Feature on the Select the setting option you want ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 70
    Using USB memory device To print a document from a USB memory device Backing up data 1 2 3 4 5 6 7 27 Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. Select USB Print. Select the folder or file you want and press OK. If you see [+] or [D] in the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 71
    Using USB memory device 28 Formatting a USB memory device Managing USB memory You can delete image files stored on a USB memory device one by one or all at once by reformatting the device. 1 2 3 4 Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 72
    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available consumables • Available accessories • Available maintenance parts • Storing the toner cartridge • ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 73
    ...• See "Available maintenance parts" on page 76. To order Samsung-authorized supplies, accessories, and maintenance parts, ...you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3. Maintenance 73
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 74
    ... and other supplies according to the specific country conditions. Samsung does not recommend using non-genuine ... Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 75
    ... capacity. If you are experiencing frequent paper supply problems, you can attach an additional 520a sheet tray....: 512 MB • M3370/ M3870/ M4070 series: SL-SCF3800 • M3375/ M3875/ M4075 series: SL-SCF3805 • ML-PAR100 IEEE 1284B parallel Connectorb • When installing the printer driver with an...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 76
    ...bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty ... at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 77
    ...where corrosive gases are present. An environment with salty air. 3 1 Handling instructions • • • Do not touch the surface of the photoconductive drum in ...to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. Estimated cartridge life Estimated ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 78
    ... toner is low may appear on the display. The computer's Samsung Printing Status program window appears on...which cartridge is low on toner (see "Using Samsung Printer Status" on page 293). If ...you have redistributed the toner. Illustrations on this user's guide may differ from your machine depending ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 79
    Redistributing toner 4 M3370/ M3870/ M4070 series 3. Maintenance 79
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 80
    Redistributing toner 5 M3375/ M3875/ M4075 series 3. Maintenance 80
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 81
    ... when the toner cartridge should be replaced. The computer's Samsung Printing Status Program window appears ... cartridge is empty on toner (see "Using Samsung Printer Status" on page 293). Check ... the initial print quality. • Illustrations on this user's guide may differ from your machine depending ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 82
    Replacing the toner cartridge 6 Toner cartridge M3370/ M3870/ M4070 series Click this link to open an animation about replacing a toner cartridge. 1 2 3. Maintenance 82
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 83
    Replacing the toner cartridge M3375/ M3875/ M4075 series Click this link to open an animation about replacing a toner cartridge. 1 2 3. Maintenance 83
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 84
    Replacing the imaging unit 7 Imaging unit M3375/ M3875/ M4075 series Click this link to open an animation about replacing a imaging unit. 3. Maintenance 84
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 85
    ... > Devices and Printers. When installing accessories, the battery inside the machine is a service component. Do not change it by yourself. There is a ... replaced by an incorrect type. Dispose used batteries according to the instructions. 3 4 Right-click your machine. For Windows XP/2003/2008/Vista,...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 86
    Installing accessories • If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. Admin Job Accounting: Allows you to associate user and account identification information with each document you print. User permission: If you check this ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 87
    ... module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's. The order information is provided for optional accessories...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 88
    Installing accessories 2 2 1 1 3. Maintenance 88
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 89
    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • Some ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 90
    ...menus for some models. • You can set the machine's settings by using the Device Settings in Samsung Easy Printer Manager program. - For Windows and Mac users, you set from Samsung Easy Printer Manager > page 292. (Switch to advanced mode) > Device...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 91
    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 92
    .... This buildup can cause print quality problems, such as toner specks or smearing. Cleaning ... of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do ... before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 93
    Cleaning the machine 1 3. Maintenance 93
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 94
    ... cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 2 2...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 95
    ... cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 2 ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 96
    Cleaning the machine 3 Wipe the surface of the scanner until it is clean and dry. 4 3 1 2 1 2 3 4 Scanner lid Scanner glass Document feeder glass White bar 4 Close the scanner lid. 3. Maintenance 96
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 97
    Tips for moving & storing your machine • • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. When moving the machine, make sure at least two people are ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 98
    ...display screen first to solve the error.If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting"... page 305).If you cannot find a solution in the User's Guide or the problem persists, call for service.
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 99
    ... can be avoided. To avoid paper jams, refer to the following guidelines Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37). Do not ... mix papers in a tray. Use only recommended print media (see "Print media specifications" on page 129). 4. Troubleshooting 99
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 100
    .... 1 In tray1 Click this link to open an animation about clearing a jam. Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4. Troubleshooting 100
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 101
    ... Click this link to open an animation about clearing a jam. • Illustrations on this user's guide may differ from your machine depending on its model or .... Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 102
    Clearing jams If you do not see the paper in this area, stop and go to next step: If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 102
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 103
    Clearing jams 3 In the multi-purpose (or manual feeder) tray M337x series Click this link to open an animation about clearing a jam. 4. Troubleshooting 103
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 104
    Clearing jams M387x/ M407x series Click this link to open an animation about clearing a jam. 4. Troubleshooting 104
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 105
    Clearing jams 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4. Troubleshooting 105
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 106
    Clearing jams M3370/ M3870/ M4070 series Click this link to open an animation about clearing a jam. 4. Troubleshooting 106
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 107
    Clearing jams M3375/ M3875/ M4075 series Click this link to open an animation about clearing a jam. 1 2 2 1 4. Troubleshooting 107
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 108
    Clearing jams 5 In the exit area Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting 108
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 109
    Clearing jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 109
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 110
    Clearing jams 6 In the duplex unit area Click this link to open an animation about clearing a jam. 4. Troubleshooting 110
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 111
    Clearing jams If you do not see the paper in this area, stop and go to next step: 1 1 2 7 Clearing original document jams To prevent document jams, use the scanner glass for thick, thin or mixed paper originals. 4. Troubleshooting 111
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 112
    ...slowly and carefully. Original paper jam in front of scanner • Illustrations on this user's guide may differ from your machine depending on its model or .... Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 113
    Clearing jams Original paper jam inside of scanner • Illustrations on this user's guide may differ from your machine depending on its model or optional .... Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 114
    Clearing jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 114
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 115
    Clearing jams Original paper jam in exit area of scanner • Illustrations on this user's guide may differ from your machine depending on its model or ... goods Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 116
    ... jams Original paper jam in scanner duplex path • Illustrations on this user's guide may differ from your machine depending on its model ...(see "Front view" on page 20). • This troubleshooting may not be available depending on model (supported Duplex Automatic Document Feeder (DADF)) (see "Variety...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 117
    ...22). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page ... Samsung Printing Status window (see "Using Samsung Printer Status" on page 293). • If the problem persists, call a service representative. 4. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 118
    ... machine is waiting for the error to be cleared. Check the display message. When the problem is cleared, the machine resumes. Blinking Status Red • ... is disconnected from a wireless network. When the backlight blinks, the machine is receiving or printing data. Description 4. Troubleshooting 118
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 119
    ... to stop or continue printing from the SyncThru™Web Service (Settings > Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings... off this option and continuing to print may damage the device's system. 4. Troubleshooting 119...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 120
    ...'s Printing Status program window (see "Using Samsung Printer Status" on page 293). • If a ...and try the printing job again. If the problem persists, call a service representative. • When you call for ...the paper exit area. Clear the jam (see "In the exit area" on page 108). 4. Troubleshooting 120
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 121
    ... properly. If the problem persists, Error [error number] contact the service representatives. Toner ... Toner cartridge is not compatible. Check guide • If the machine stops printing, replace ... the corresponding toner cartridge is not cartridge with a Samsung-genuine suitable for your cartridge (see ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 122
    .... Samsung cannot guarantee a nongenuine Samsung cartridge's quality. Service or repair required as a result of using non-genuine Samsung cartridges will not be covered under the machine warranty....in tray. Load paper in tray (see "Tray 1 / optional tray" on page 39). 4. Troubleshooting 122
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 123
    ... configuration report" on page 158). Check the network authentication protocol. If the problem persists, contact your network administrator. The machine is in a... Admin. Fail to authenticate. Replace the tray pickup roller with a new one. Contact the service representatives. 4. Troubleshooting 123
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 124
    ... pickup roller with a new one. Contact the service representatives. Print or remove the received fax... cover is not securely latched. There is a problem in the Motor system. Reboot the power. If... in the LSU. Reboot the power. If the problem persists, please call for service. 4. Troubleshooting 124...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 125
    ... number] Video System Failure: [error number] Call for service if the problem persists Meaning There is a ...the tray 2. Suggested solutions Check the tray2 connection. There is a problem in the video system. Reboot the power. If the problem persists, please call for service. 4. Troubleshooting 125
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 126
    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright 127 135 147
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 127
    Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimensiona Weighta Noise Level b Items Width x Length x Height Machine with consumables Ready mode Print mode Copy/ Scan ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 128
    Specifications Power consumption Items Average operating mode Ready mode Power save moded Power off modee Module Description Less than 700 W Less than 10 W • M337xFD/ M337xHD/ M387xFD/ M387xHD/ M407xFR/ M407xHR: Less than 1.1 W • M387xFW: Less than 1.6 W (Wi-Fi Direct on: Less than 2.8 Wf) Less...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 129
    ... x 229 mm (6.37 x 9.01 inches) 114 x 162 mm (4.48 x 6.38 inches) Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Manual feederb c 70 to 85 g/m2 (19 to 23 lbs 70 to 85 g/m2 (19 to 23 lbs 70 to 85 g/m2 (19 to 23 lbs bond) bond) bond) • 250 sheets ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 130
    ... Tray1 / Optional tray Multi-purpose tray Manual feederb c Not available in tray1/ 138 ... section Minimum size (custom)e, f • Multi-purpose(or manual feeder) tray: 76 x 127 mm ...environmental conditions. M337x series only. 1 sheet for manual feeder. The smoothness of the labels used in this machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 131
    ... 32-bit or 64-bit processor or higher • Support for DirectX® 9 graphics with 128 MB memory ...32-bit or 64-bit processor or higher • Support for DirectX® 9 graphics with 128 MB memory ...rights can install the software. • Windows Terminal Services is compatible with your machine. 5. Appendix 131
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 132
    Specifications Mac Operating system Mac OS X 10.5 Mac OS X 10.6 Mac OS X 10.7 - 10.8 • Intel® processors • 867 MHz or faster Power PC G4/G5 • Intel® processors • Intel® processors Requirements (Recommended) RAM 512 MB (1 GB) 1 GB (2 GB) 2 GB CPU Free HDD space 1 GB 1 GB 4 GB Linux ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 133
    Specifications Unix Items Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Free HDD space Up to 100 MB Requirements 5. Appendix 133
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 134
    ...7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100/100 Base-TX Wired Lan (M337x/M387x series) • Ethernet 10/100/1000 ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 135
    ... above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage your ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 136
    Regulatory information 7 9 Mercury Safety Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A. only) Recycling Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 Power saver This printer contains advanced energy ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 137
    ... of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection systems) This marking on the product, accessories or ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 138
    ... residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 139
    ... information 15 United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) Intentional emitter per FCC Part...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 140
    Regulatory information 17 Germany only 18 Turkey only The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 141
    ...notice in writing, to allow the customer an opportunity to maintain uninterrupted service The equipment complies with Part 68 of the FCC rules and ...notify the customer. b give the customer an opportunity to correct the equipment problem. c inform the customer of the right to bring a complaint to the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 142
    ...to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the ... have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 143
    ... PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The.../5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 144
    Regulatory information European radio approval information (for products fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 145
    ... wireless communication. In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless .... See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. 5. Appendix 145
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 146
    Regulatory information 27 China only 5. Appendix 146
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 147
    ...Co., Ltd. All rights reserved. This user's guide is provided for information purposes only. All ... herein is subject to change without notice. Samsung Electronics is not responsible for any direct... damages, arising from or related to use of this user's guide Samsung and the Samsung logo are trademarks...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 148
    ...'s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.... may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 149
    ... 2. Using a Network-Connected Machine Useful network programs Wired network setup Installing driver over the network IPv6 configuration Wireless network setup Samsung MobilePrint AirPrint Google Cloud Print™ 157 158 161 170 173 199 200 202 4. Special Features Altitude adjustment Storing email ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 150
    ... Tools Accessing management tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru™ Web Service Using Samsung Easy Document Creator Using Samsung Easy ... the Linux Unified Driver Configurator 301 6. Troubleshooting Paper feeding problems Power and cable connecting ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 151
    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the ...152 153 154 155 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver (see "Installing the driver locally" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 152
    ... Connection using USB cable on the Printer Connection Type and click Continue. Click Add Printer button to select your printer and add it to your printer list. If your machine supports fax, click Add Fax button to select your fax and add it to your fax list 12 3 4 5 6 7 8 9 Double-click the CD-ROM ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 153
    Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 2 3 4 5 Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 154
    ...Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). The installation program added the Unified ...are not a super user, ask your system administrator. 3 4 5 6 7 From the Samsung website, download the Unified Linux Driver package to your...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 155
    ... are not a super user, ask your system administrator. 3 Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/[root@localhost uninstall]#./uninstall.sh 4 5 Click Next. Click Finish. 1. Software Installation 155
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 156
    ... Machine This chapter gives you step-by-step instructions for setting up a network connected machine and ... network • IPv6 configuration • Wireless network setup • Samsung MobilePrint • AirPrint • Google Cloud Print™ ... 161 170 173 199 200 202 Supported optional devices and features may ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 157
    ... for network administrators. SyncThru™ Web Admin Service provides you with an efficient way of managing ... lets you remotely monitor and troubleshoot network machines from any site with corporate ...)" on page 160. • • The machine that does not support the network port, it will not be able to use...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 158
    ... Setting IP address • The machine that does not support the network interface, it will not be able to use ...view" on page 21). • TCP/IPv6 is not supported by this program. • Accessing menus may differ ...MAC address and IP address. The following instructions may differ for your model. 2. Using ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 159
    ... then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Follow the instructions in the installation window. ...the computer firewall from System Preferences > Security > Firewall. The following instructions may vary from your model. 1 2 Connect your machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 160
    .... icon in the SetIP window to open the TCP/IP configuration The following instructions may vary from your model or operating systems. IPv4 configuration using ... assigned by a network manager before proceeding. 1 2 3 4 Open /opt/Samsung/mfp/share/utils/. Double-click the SetIPApplet.html file. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 161
    ... • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 21). • You can install the printer driver and...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 162
    ..., disable the computer's firewall. 6 7 The searched machines will be shown on the screen. Select the one you wish to use and click OK. Follow the instructions in the installation window. 3 Read and accept The software End User License Agreement and 2. Using a Network-Connected Machine 162
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 163
    ... driver over the network From the Windows 8 Start Screen • Samsung Printer Experience app can only ... can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support ...Search. b Click Store. c Search and click Samsung Printer Experience. d Click Install. • If ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 164
    Installing driver over the network Command- line /s or /S /p"" or /P"" Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. Specifies printer port. Definition Starts silent ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 165
    ...not remove printer driver files from your system. This command will remove all installed device drivers and application software from your system. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. This command ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 166
    ... should have been set. Download the Unified Linux Driver package from the Samsung website. Extract the UnifiedLinuxDriver.tar.gz file and open the ... website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 2. Using a Network-Connected Machine 166
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 167
    ...Samsung website (http://www.samsung.com > find your product > Support or Downloads). Installing the UNIX printer .... UNIX • Make sure your machine supports the UNIX operating system before installing ... "Operating System" on page 7). See administration guide of your UNIX OS for details. 4 Unpack ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 168
    Installing driver over the network 6 Run the install script. "./install -i" install is the installer script file which is used to install or uninstall the UNIX Printer Driver package. Use "chmod 755 install" command to give the permission to the installer script. The utility should be used to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 169
    Installing driver over the network 4 5 6 7 8 9 10 11 12 Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 170
    IPv6 configuration 10 IPv6 is supported properly only in Windows Vista or higher. From the control ...-level menus for some models. The machine supports the following IPv6 addresses for network printing... address configured by a DHCPv6 server. Manual Address: Manually configured IPv6 address by a user...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 171
    ... menus for some models. From the SyncThru™ Web Service Activating IPv6 1 2 Select (Menu) > Network ... time logging into SyncThru™ Web Service you need to log-in as an administrator. Type ...: admin Password: sec00000 3 4 5 6 7 When the SyncThru™ Web Service window opens, move the mouse cursor...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 172
    ...Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. Select one ... Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see ... address configured by a DHCPv6 server. Manual Address: Manually configured IPv6 address by a user....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 173
    Wireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 7). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 174
    ... From th computer Wi-Fi Direct setup • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "... smart phones and printers. Refer to the Access Point user' guide for password settings. 2. Using a Network-Connected Machine 174
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 175
    ... your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you...or wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are ...• Check if the access point (or wireless router) supports Wi-Fi Protected Setup™ (WPS). ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 176
    ... the and hold the seconds. (WPS) button on the control panel, press 5 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Connecting in PIN mode (WPS) button on the control panel for more than 2 1 Select panel. OR (...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 177
    ... the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 3 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 2. Using a Network-Connected...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 178
    ... release the (Cancel or Stop/Clear) on the control panel. You need to wait 2 minutes to re-connect to the wireless network. 4 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 2. Using a Network-Connected Machine 178
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 179
    ...key. Custom: In this mode, users can give or edit manually their own SSID , or choose the security option ... the person who set up your network. Shortcut to the Samsung Easy Wireless Setup program without the ...the printer driver once, you can access the Samsung Easy Wireless Setup program without the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 180
    Wireless network setup Access point via USB cable (recommended) Items to prepare Access point Network-connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Creating the infrastructure network 1 2 Check wheter the USB ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 181
    Wireless network setup 3 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing "X" with the letter, which represents your CDROM drive and click OK. • For Windows 8, If the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 182
    ... or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network ... searching for wireless devices. If your printer supports Wi-Fi Direct, the following screen appears.... start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 183
    Wireless network setup 10 11 12 Select software to be installed. After selecting the components, you can also change the printer driver name, set the machine to be shared on the network, set the machine as the default machine. Click Next. Click Finish. Ad hoc via USB cable If you do not have an ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 184
    Wireless network setup 3 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing "X" with the letter, which represents your CDROM drive and click OK. • For Windows 8, If the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 185
    Wireless network setup • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. • ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 186
    Wireless network setup 8 9 10 11 12 17 The Wireless Network Setting Complete window appears. Click Next. When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next. Select software to be installed. After selecting the components, you can...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 187
    ...or router). 12 When you set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network ...appropriate WEP Key Index. If your printer supports Wi-Fi Direct, the following screen appears.... start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 188
    Wireless network setup 13 14 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Wireless network set up is completed. After the installation is finished, click Quit. Creating the ad hoc network in Mac 1 2 3 4 5 6 7 8 9 10 11 Make sure ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 189
    Wireless network setup • Enter the wireless Network Name: Enter the SSID name (SSID is casesensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 190
    ... and click Next. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network. • After completing the ...network cable Printing a network configuration report Machines that do not support the network port will not be able to use this feature (see "...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 191
    ...using SetIP Program (Windows) This program is used to manually set the network IP address of your ...: admin Password: sec00000 5 6 When the SyncThru™ Web Service window opens, click Network Settings.... Wireless > Wizard. Using SyncThru™ Web Service Before starting wireless parameter configuration...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 192
    ...Network Name(SSID) in the list. • SSID: SSID (Service Set Identifier) is a name that identifies a wireless ... CD-ROM drive, and follow the instructions in the window to set up the wireless network.... Login on the upper right of the SyncThru™ Web Service website. 2. Using a Network-Connected Machine...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 193
    ...Fi Direct networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP services. • The maximum number of devices that can be connected via Wi-Fi... from a wired network. • After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 194
    ... or a wireless access point, you can enable and configure Wi-Fi Direct from SyncThru™ Web Service. • • Access SyncThru™ Web Service, select Settings > Network Settings > Wireless > Wi-Fi Direct. Enable or disable Wi-Fi Direct and set other options....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 195
    ...disable Wi-Fi Direct. 21 Troubleshooting for wireless network Problems during setup or driver ... to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone ... the USB cable. The machine does not support wireless networking (see "Features by models...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 196
    ... is not configured correctly. Check the configured security on your access point and machine. If the printing job is not working in DHCP mode, the problem may be caused by the automatically changed IP address. Compare the IP address between the product's IP address and the printer port's IP address....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 197
    ... point (or wireless router), refer to its own user's guide. - For a Static network environment The machine uses the... might be blocking the communication. Refer to the user's guide for the software to turn it off and try ...: 169.254.133.1 • Other problems If problems occur while using the machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 198
    ... wireless communication types (e.g., Bluetooth) are not supported. When using the ad hoc mode, in operating ... ad hoc mode at the same time for Samsung wireless network machines. The machine is within ... router) are not separated by poles, walls, or support columns containing metal or concrete. 2. Using...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 199
    ...web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with your ... isn't necessary - just simply install the Samsung MobilePrint application, and it will automatically detect ...and PDFs, scanning is also supported. If you have a Samsung multifunction printer, scan...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 200
    ... first time logging into SyncThru™ Web Service, type in the below default ID and ...ID: admin • Password: sec00000 When the SyncThru™ Web Service window opens, click Settings > Network ...Printing via AirPrint For example, the iPad manual provides these instructions: 1 2 Check whether the machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 201
    Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( the print center. ) in multitasking area. You can click cancel in 2. Using a Network-Connected Machine 201
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 202
    ... are ready to use the Google Cloud Print™ service. You can print your document ... (http://www.google.com/cloudprint/learn/ or http:// support.google.com/cloudprint) for more information about Google ... > Proxy Setting. Contact your network service provider or network administrator for more information...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 203
    ... printers. Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in ... or the device you are using. You can see the application list that supports Google Cloud Print™ service. 2 3 4 5 6 7 Access the Google Docs™ application from your ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 204
    3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print • Copy • Fax • Scan • System setup • Network setup • Job management • Direct USB 205...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 205
    ... the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30).The following are tips for using this chapter • The control panel provides access to various menus to...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 206
    Print Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Item Copies Description You can enter the number of print using the number keypad. Sets the resolution option. The higher the setting, the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 207
    Copy 1 Copy feature Item Description You can set the machine to print copies on both sides of paper. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). • 1 ->1 Sided: Scans one side of an ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 208
    Copy Item Description Adjusts the brightness level to make a copy that is easier to read, when the original contains faint markings and dark images (see "Darkness" on page 58) Improves the copy quality by selecting the document type for the current copy job (see "Original Type" on page 59) Set the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 209
    Copy Item Description Allows you to erase spots, drill holes, fold creases and staple marks along any of the four edges of a document. Item Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading "...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 210
    Copy 2 Item Description The Book Copy feature allows you to copy an entire book. If the book is too thick, lift the cover until its hinges are caught by the stopper and then close the cover. If the book or magazine is thicker than 30 mm, start copying with the cover open. Copy Setup Some menus ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 211
    Fax 3 Fax Feature Item Color Mode Description Selects the color mode in which you want to send the fax. Enhances the fax quality based on the type of the original document being scanned. Sets the image size. This function is especially intended for two-sided originals. You can select whether the...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 212
    Fax Item Description Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 269). Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 64). Multi ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 213
    Fax Item Redial Times Redial Term Description Sets the number of redial attempts. If you enter 0, the machine will not redial. Sets the time interval before automatic redialling. Sets a prefix of up to five digits. This number dials before any automatic dial number is started. It is useful for ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 214
    Fax Item Ring To Answer Description Specifies the number of times the machine rings before answering an incoming call. Automatically prints the page number, and the date and time of reception at the bottom of each page of a received fax. Initiates fax reception from an extension phone plugged into ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 215
    Fax 6 Change Default setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press panel. Item Change Default Description The fax options can be set to those most ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 216
    Scan 7 Scan feature • FTP Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Item • FTP Feature Description Sets scan destination to an FTP server. You scan the originals and send the scanned ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 217
    ... > select the menu item you want on the touch screen. Item Destination Description Enter the destination's information. • XPS: This feature is only supported for the devices that have mass storage. • The file format JPEG cannot be selected in the File Format option, if Mono has been selected ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 218
    Scan Item Change Default Original Size Original Type Resolution Description The scan options can be set to those most frequently used. Sets the image size. Sets the original document's type. Sets the image resolution. You can select the color options of scan outputs. • Color: Uses color to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 219
    ... displayed. Scans the originals and saves the scanned data on the connected computer if it supports the WSD (Web Service for Device) feature. WSD You can ... a report contains characters or fonts that the machine does not support, Unknown could be printed instead of the characters/ fonts ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 220
    ... data with different patterns eliminating the possibilities of recovery. • Manual: When printing, copying, scanning, and faxing,...security reasons, you can set the machine to manually overwrite secure non-volatile memory.... to secure memory space, you can manually overwrite secure non-volatile memory....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 221
    ...tray in • connecting a USB memory device (only for the models that support USB memory devices) Altitude Adjustment Auto CR Firmware Version Auto Continue Item ... which is useful for Unix or DOS users. Shows the product's firmware version. Default Mode Default Paper Size System ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 222
    System setup Item Description Determine whether or not the machine continues printing when it detects the paper does not match. For example, if both tray 1 and tray 2 are filled with the same size paper, the machine automatically prints from tray 2 after the tray 1 runs out of paper. Item ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 223
    ...to turn the Eco mode on or off. Paper setup Troubleshooting Some menus may not appear in... Selects the eco template set from the SyncThru™ Web Service. Image Mar. Custom Color Allows you... colors automatically. • Print Density: Allows you to manually adjust the color density for print. Adjust the...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 224
    ... the menu options: • • Press (Menu) > System Setup > Sound/Volume on the control panel. Manual Feeder Sets the paper margins in manual feeder tray. Or press Setup > Machine Setup> Next > Initial Setup > Sound/Volume on the touch screen. 3. Useful...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 225
    System setup 12 Item Key Sound Description Turns the key sound on or off. A tone sounds each time a key is pressed if this option is on. Turns the alarm sound on or off. An alarm tone sounds when an error occurs or fax communication ends if this option is on. Turns on or off the sounds from the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 226
    ... such as color registration, color density, etc. 13 Item Description This is only available when Job Accounting is enabled from the SyncThru™ Web Admin Service. You can print a report of printout counts for each user. Account Fax Received Email Sent • Fax Scheduled Jobs • Fax Schedule ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 227
    ... to alert toner low or toner empty. Email Print Reset Shows the machine's serial number. When you call for service or register as a user on the Samsung website, you can find this. Enables/disables RAM Disk to manage jobs. Option Description Adds, views...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 228
    ... You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and ... the IP address of your machine. When SyncThru™ Web Service opens, click Settings > Network Settings (see "Using SyncThru™ Web Service" on page 286). Turn the power off and on ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 229
    ... You can set whether to use SyncThru™ Web Service or not. HTTP Turn the power off and on... the WINS server. WINS (Windows Internet Name Service) is used in the Windows operating system. You can ...set SetIP settings. You can configure SLP (Service Location Protocol) settings. This protocol allows host ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 230
    Job management Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press Item Active Job Stored Job Secured Job Shared Folder (Menu) >Job Management on the control ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 231
    Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. Item USB...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 232
    4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Storing email address • Entering various characters • Setting up the Address Book • Registering authorized users • Printing features • Scan features • Fax ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 233
    ... machine above sea level. The following information will guide you on how to set your machine for the best print... can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • For Windows ... you can set the altitude via SyncThru™ Web Service (see "Using SyncThru™ Web ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 234
    ...addresses you use frequently via SyncThru™ Web Service and then easily and quickly enter ...set up email address using SyncThru™ Web Service. Searching for an email address Searching sequentially through ... Service (see "Using SyncThru™ Web Service" on page 286). Click Address Book > Individual >...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 235
    Storing email address Searching with a particular first letter 1 Select (scan) > (Address Book) > Search&Send > Select an address group > ID on the control panel. Or select Scan to > (Address Book) > Search&Send > Select an address group > ID on the control panel. 2 3 Enter the first few ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 236
    Entering various characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company's name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 237
    Entering various characters Key 8 9 0 * TUVtuv8 WXYZwxyz9 &+-,0 These symbols are available when you type for network authentication These symbols are available when you type for network authentication.) Assigned numbers, letters, or characters 4. Special Features 237
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 238
    Setting up the Address Book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. 6 Using speed dial numbers When you are prompted to enter a ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 239
    Setting up the Address Book 4 5 8 Change the fax number and press OK. Press mode. (Stop/Clear) button or home( ) icon to return to ready 6 7 8 Repeat step 3 to include other speed dial numbers into the group. When you have finished, select No when Another No.? appears and press OK. Press mode. (...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 240
    ... in CSV file format using SyncThru™ Web Service. 1 2 3 Select ct (fax) > (Address Book) > Search...button, which is labeled with "MNO." 1 2 3 4 12 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). Click Address Book tab > Individual. Select Export form the Task...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 241
    ... Book on the touch screen. Press OK. The machine begins printing. 1 2 3 4 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). Click Address Book tab > Individual. Select Import form the Task drop down list. Select Browse, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 242
    ... your local machine using SyncThru™ Web Service. You can easily add individual address ... created. 10 Click Apply. 1 2 3 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service... Click Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password then...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 243
    Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 52). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). If Printing preferences has a ►, you can select other printer drivers ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 244
    ... not print because the printer is out of memory. • For models that provide XPS driver from the Samsung website, http:// www.samsung.com > find your product> Support or downloads. 2 3 Click Print. Type in the destination path and the file name, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 245
    Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application's Print window to change the print settings. The ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 246
    ... • Double-sided Printing • Double-sided Printing (Manual)a Print on both sides of a sheet of paper (duplex... unit, you should complete the printing job manually. The machine prints every other page of ... not work when you select the Double-sided Printing (Manual) option. 4. Special Features 246
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 247
    Printing features Item • Double-sided Printing • Double-sided Printing (Manual)a Description • Printer Default: If you select this option, this .... This option is not available when you use Double-sided Printing (Manual). Paper Options Changes the size of a document to appear larger or smaller ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 248
    Printing features Item Watermark (Creating a watermark) Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 249
    Printing features Item a b c d Description To save the document as an overlay, access Printing Preferences. Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. In the Edit Overlay window, click Create. In the Save As window, type a name up to eight ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 250
    Printing features Item Description • This feature is available only if you have installed the mass storage device or optional memory (see "Variety feature" on page 9). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 251
    ...( ) from the upper-right corner of the window and click on any option you want to know about. • Administrators can enable job accounting and configure permissions in the control panel or SyncThru™ Web Service. a. This option is not available when you use XPS driver. 4. Special Features 251
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 252
    ... to print without having to open the file. To install this program: Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). • You cannot print PDF files that are restricted...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 253
    ... printing features when using your machine. Mac printing Some features may not be available depending on models or options. It means that the features are not supported. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 254
    ... may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 9). Using help Click the question ... not be available depending on models or options. It means that the features are not supported. If you print more than 2 copies, the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 255
    ... Driver Configurator. If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 256
    ... from the selected class. 20 Unix printing • Some features may not be available depending on models or options. It means that the features are not supported (see "Features by models" on page 7). • • Proceeding the print job After installing the printer, choose any of the image, text, or ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 257
    Printing features To take advantage of the printer features provided by your printer driver, press Properties. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. 5 Press OK to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 258
    ... features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 62). ... "Scanning from image editing program" on page 263). Samsung Easy Document Creator: You can use... program to scan images or documents (see "Scanning with Samsung Easy Document Creator" on page 264). ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 259
    ... "Features by models" on page 7). This feature is not available for the machine that does not support the network interface (see "Rear view" on page 21). 1 2 3 4 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 290). ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 260
    ... is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced... 1 2 3 4 5 6 7 • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Settings. Switch... mode > Scan to PC Access the SyncThru™ Web Service (see "Using SyncThru™ Web...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 261
    ... and password if you configured on SyncThru™ Web Service (see "Using SyncThru™ Web Service...up an FTP/SMB server 1 2 3 4 5 6 7 8 Access the SyncThru™ Web Service (see "Using SyncThru™ Web ...Settings > Scan > Scan To E-mail on SyncThru™ Web Service. 5 6 7 8 Enter an email subject and press ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 262
    ... Scans the originals and saves the scanned data on a connected computer if the computer supports the WSD (Web Service for Device) feature. To use the WSD ...sending to FTP/SMB server • The machine that does not support the network interface, it will not be able to use this feature ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 263
    ...a printer using a TCP/IP address or hostname and select Web Services Device from Device type. Then enter the printer's IP address. ...compliant. Follow the steps below to scan with TWAIN-compliant software: 4 Follow the instructions in the installation window. Scanning using the WSD feature 1 2 3 4...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 264
    ...29 Scanning using the WIA driver Your machine supports the Windows Image Acquisition (WIA) driver for ...epub format. We recommend using scan features with the Samsung Easy Document Creator program provided in ... you install the machine software (see "Using Samsung Easy Document Creator" on page 289). ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 265
    ... ( E-mailing a Scan), or Share (Uploading). If No Image Capture device connected message appears, disconnect the USB cable and reconnect it. If the problem continues, refer to the Image Capture's help. 3 Start Applications and click Image Capture. 4 5 Select the option you want. Scan and save ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 266
    .... • For more information, refer to the Image Capture's help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Scan Assistant software. Open the Applications folder > Samsung folder > Samsung Scan Assistant. 4. Special Features 266
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 267
    Scan features 4 Select the scanner on the list. 8 The document is scanned and the image preview appears in the Preview Pane. 5 6 7 Click Properties. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 268
    Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features 268
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 269
    Fax features 33 For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 63). Redialing the fax number 32 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number. The redial time ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 270
    ...fax from your computer without going to the machine. To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program .... It may look slightly different depending on your application. Select Samsung Network PC Fax from the Print window Adjust the resolution and the...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 271
    ... by an email, you must first set the mail server and IP address in SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). • Though you sent or received a color fax, the data is forwarded in grayscale. 4. Special Features 271
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 272
    Fax features 1 2 Place a single document face down on the document glass, or load the documents face up into the document feeder. Press (fax) > (Menu) > Fax Feature > Send Forward > Forward to Fax, Forward to Email or Forward to Server on the control panel. Or select Setup > Machine Setup > Next > ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 273
    ..., load the originals on the DADF. If the machine cannot detect the original on the DADF, it automatically changes the option to 1 Sided. 1 2 3 4 Open the Samsung Easy Printer Manager. Select the appropriate machine from the Printer List. Select Fax to PC Settings menu. Use Enable Fax Receiving ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 274
    ... the touch screen. DRPD: You can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. For further details, see "Receiving faxes ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 275
    Fax features 42 44 Receiving manually in Tel mode You can receive a ... your country. Distinctive Ring is a telephone company service which enables an user to use a single telephone... telephone numbers. This feature is often used by answering services who answer telephones for many different clients and...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 276
    Fax features 46 This setting may not be available depending on your country. Receiving in secure receiving mode 1 Select (fax) > (Menu) > Fax Setup > Receiving > Receive Mode > DRPD on the control panel. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 277
    Fax features 3 47 The machine prints all of the faxes stored in memory. • Short Edge: Prints pages to be read by flipping like a note pad. 2 Printing faxes on both sides of the paper 3 5 • Some menus may not appear on the display depending on options or models. If so, it is not applicable...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 278
    Using shared folder features This feature allows you to use the machine's memory as a shared folder. The advantage of this feature is that you can conveniently use the shared folder through your computer's window. 50 Using the shared folder You can use the shared folder in the same was as the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 279
    Using optional device features Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 9). 4 5 6 7 52 Click Properties or Preferences. Click the each tab then select Print Mode. Select the option you want (see "...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 280
    Using optional device features • File Policy: You can choose the file policy for generating file name before you proceed with the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can rename or overwrite it. 4. Special Features ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 281
    ... Accessing management tools • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Document Creator • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience • Using the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 282
    Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 2 3 4 5 Make sure that the machine is connected to your computer and powered ...8, from the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 283
    Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 284
    Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be ... when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 5. Useful Management Tools ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 285
    Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 286
    ... requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user's guide may differ ... Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password ... model. Logging into SyncThru™ Web Service Before configuring options in SyncThru™ Web ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 287
    ...allows you to maintain your machine by upgrading firmware and setting contact information for sending ...can also connect to Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade:... that have the Cloning feature in SyncThru™ Web Service. Security tab This tab allows you ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 288
    Using SyncThru™ Web Service 3 E-mail notification setup You can receive emails about your machine's status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 289
    ... Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, ... scanned pictures from last year's birthday party, Samsung Easy Document Creator will provide you with the necessary tools. The Samsung Easy Document Creator provides features below Image Scanning: ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 290
    ... • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. Open the Applications folder > ...is comprised of various basic sections as described in the table that follows: Samsung Easy Printer Manager is an application that combines Samsung machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 291
    Using Samsung Easy Printer Manager Printer information This area gives you general ...SyncThru™ Web Service icon is enabled. 2 You can view the online User's Guide. Troubleshooting ...can directly open the necessary section in the user's guide. Contents area 5 Displays information about the selected...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 292
    Using Samsung Easy Printer Manager Fax to PC Settings Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. This menu includes settings related to the basic fax functionality of the selected device. • Disable: If Disable is On, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 293
    ...informs you of the machine status. Icon Mean Normal • The Samsung Printer Status window and its contents shown in this user's guide may differ depending on the machine or operating system ... software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 294
    Using Samsung Printer Status 3 Order Supplies You can order replacement toner cartridge... view the online User's Guide. User's Guide 4 This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide. 5 Close Close the window....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 295
    ... one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung's website, and check connected machine... may differ depending on the model you are using. 8 Understanding the Samsung Printer Experience To open the application, From the Start screen, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 296
    ... tasks from the Start screen. This button opens the Troubleshooting Guide when an error occurs. You can... print information through SyncThru™ Web Service. Your machine needs to be connected to a network... cable. The scan list displays devices that supports Samsung Printer Experience. Under the device...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 297
    Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 298
    Using Samsung Printer Experience Basic tab Advanced tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose multiple pages per side to save media. Paper settings This option allows you to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 299
    ... tab is not shown or disabled, it means that this features are not supported. 10 Scanning from Windows 8 This section is for the users with multi-functional... into digital files that can be stored on your computer. Scanning from Samsung Printer Experience The most frequently used printing menus are...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 300
    Using Samsung Printer Experience 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( not available. • You can skip step 5, if the Prescan option is selected. ) is 5. Useful Management Tools 300
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 301
    ...Driver Configurator 1 2 Double-click the Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window. 1 Printer Configuration...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 302
    Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or button from the window. 3 12 After changing the configurations, click Exit to close the Unified Driver Configurator. View the current system's printer configuration by clicking on the machine icon ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 303
    Using the Linux Unified Driver Configurator The printer control buttons are, as follows Refresh: Renews the available machines list. The Classes tab shows a list of available machine classes. Add Printer: Allows you to add a new machine. Remove Printer: Removes the selected machine. Set as Default...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 304
    Using the Linux Unified Driver Configurator 13 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 2 3 Switches to Ports ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 305
    ...to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems... system problems 306 307 308 312 320 321 323 325 For errors that occur ... refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless network" on page 195).
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 306
    Paper feeding problems Condition Paper jams during printing. Paper sticks together... you are printing on special materials, use the manual feeding in tray. • An incorrect type of paper.... Ensure that the paper guides are against both sides of the envelopes. Suggested solutions 6. Troubleshooting 306...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 307
    ... cable connecting problems Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection ... machine has a press it. • Disconnect the machine's cable and reconnect it. (Power/Wakeup) button on the control, 6. Troubleshooting 307
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 308
    Printing problems Condition The machine does not print. Possible cause The machine is not ... If a system error occurs, contact your service representative. The connection cable between the computer ... more than one port, make sure that the machine is attached to the correct one. 6. Troubleshooting 308
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 309
    Printing problems Condition The machine does not print. Possible cause The machine may ...if the machine is indicating a system error. Contact a service representative. Get more hard disk ..., but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. 6. Troubleshooting 309...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 310
    ... does not contain blank pages. Contact a service representative. Printing the PDF file as an image ... vapor [white smoke] during printing. This is not a problem, just keep printing. If you ... by the smoke [vapor], then replace the paper with fresh paper from an unopened ream. 6. Troubleshooting 310
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 311
    Printing problems Condition The machine does not print special-sized paper, such as billing paper. The printed billing paper is curled. Possible ... and try again. Go to Printing Preferences, click Paper tab, and set type to Thin (see "Opening printing preferences" on page 53). 6. Troubleshooting 311
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 312
    ... print quality. See the table below to clear the problem. Condition Light or faded print Suggested ...these steps do not correct the problem, contact a service representative. The top half of the paper ... the paper type to Recycled (see "Opening printing preferences" on page 53). 6. Troubleshooting 312
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 313
    ... these steps do not correct the problem, contact a service representative.(see "Cleaning the machine" ... these steps do not correct the problem, contact a service representative. If white spots appear... If these steps do not correct the problem, contact a service representative. 6. Troubleshooting 313
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 314
    Printing quality problems Condition Vertical lines If black vertical streaks appear on the...If these steps do not correct the problem, contact a service representative. Black or color background If ...a new one (see "Replacing the toner cartridge" on page 81). Suggested solutions 6. Troubleshooting 314
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 315
    ...pages. • The fusing assembly may be damaged. Contact a service representative. Background scatter Background scatter... can occur causing this copy quality problem. • If you are using a new toner... actually used, an overcharging can occur causing this copy quality problem. A 6. Troubleshooting 315...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 316
    Printing quality problems Condition Misformed characters Suggested solutions • If characters are improperly ...Check the paper type and quality. • Ensure that the guides are not too tight or too loose... of paper over in the tray. Also try rotating the paper 180° in the tray. 6. Troubleshooting 316...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 317
    Printing quality problems Condition Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • ... one (see "Replacing the toner cartridge" on page 81). • The machine may require repairing. Contact a service representative. A 6. Troubleshooting 317
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 318
    ... 81). If the problem persists, the machine may require repair. Contact a service representative. Character voids Character voids are white areas within ... cartridge" on page 81). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting 318
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 319
    Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn ... quality, such as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 233). 6. Troubleshooting 319
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 320
    ... 95). • Ensure that the original is aligned with the registration guide. • The transfer roller may be dirty. Clean ... steps do not correct the problem, contact a service representative. Image rubs off ... open while copies are being made. • Turn the machine off and back on. 6. Troubleshooting 320...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 321
    Scanning problems Condition The scanner does not work. Suggested solutions • Make sure that you place the original to be scanned face down... mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user's guide. 6. Troubleshooting 321
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 322
    Scanning problems Condition Message appears on your computer screen: • Device can't be set to the H/W mode you want. • Port is being... properly connected and the power is on, then restart your computer. • The USB cable may be improperly connected or the power may be off. 6. Troubleshooting 322
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 323
    ... rubber pad may need to be replaced. Contact a service representative (see "Available maintenance parts"...any error message. If it does, clear the problem. The machine does not send. • Make ...life. Replace the toner cartridge (see "Replacing the toner cartridge" on page 81). 6. Troubleshooting 323
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 324
    ... other machine operator and ask them to solve the problem on their side. There may not be ... and then try to store the fax again. Call for service. You may have chosen the wrong paper ... appear at the bottom of each page or on other pages, with a small strip of text at the top. 6. Troubleshooting 324
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 325
    Operating system problems 1 Common Windows problems Condition "File in Use" message appears ... and/or whether an error has occurred. Samsung Printer Experience is not installed. Download ... User's Guide that came with your computer for further information on Windows error messages. 6. Troubleshooting...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 326
    Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts ... machine driver matches the one in Acrobat Reader. Refer to the Mac User's Guide that came with your computer for further information on Mac error messages. 6. Troubleshooting 326
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 327
    ...OS, and has been reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version .... If this situation occurs, try to release the port by selecting Release port in the Port configuration window. 6. Troubleshooting 327
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 328
    ... a scan procedure. An appropriate message box appears. To identify the source of the problem, open the Ports configuration and select the port assigned to your .... Refer to the Linux User's Guide that came with your computer for further information on Linux error messages. 6. Troubleshooting 328
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 329
    ...page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. Limit Check Error report prints A ... the optional tray. The resolution setting in the printer driver may not be matched with the one in Acrobat Reader. 6. Troubleshooting 329
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 330
    ...-05-555 1300 362 603 0810-SAMSUNG (7267864, € 0.07/min) 088-55-55-... 8000-4726 BAHRAIN WebSite www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com CANADA BULGARIA CAMEROON Country... 800-10-7260 051 133 1999 www.samsung.com www.samsung.com CROATIA Cote D' Ivoire Contact ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 331
    ...6897691 from mobile and land line 800-SAMSUNG (800-726786) 70 70 19 ...27919267 GUATEMALA GEORGIA GHANA GERMANY WebSite www.samsung.com Country/Region FRANCE Customer Care... 48 63 00 00 0180 5 SAMSUNG bzw. 0180 5 7267864* (*0,14 €/Min... 0800-10077 0302-200077 80111-SAMSUNG (80111 726 7864) only from land...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 332
    ...www.samsung.com/ hk_en (English) 06-80-SAMSUNG (726-7864) 1800 3000 8282 1800 266... 021-5699-7777 021-8255 800-SAMSUNG (726-7864) 1-800-234-7267 0120... JAPAN JORDAN KAZAKHSTAN KENYA 01-800-SAMSUNG (726-7864) 0-800-614-40 +7-... 2255 8197267864 0800-726-7864 0900-SAMSUNG (0900-7267864) (€ 0,10/min) 0800 ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 333
    ...landline) 336-8686 (From HHP & landline) QATAR www.samsung.com PORTUGAL www.samsung.com PUERTO RICO 1-800-682-3180 ... PHILIPPINES Country/Region Customer Care Center 1-800-10-SAMSUNG(726-7864) for PLDT 1-800-3-SAMSUNG(726-7864) for Digitel 1-800-8-SAMSUNG(726-7864) for Globe 02-5805777 0 801-1SAMSUNG(...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 334
    ... Care Center 800-00-0077 9200-21230 WebSite www.samsung.com www.samsung.com/sa (Arabic) ... SERBIA (old number still active 0700 7267864) 1800-SAMSUNG (726-7864) 0800 -... 172 678) 0771 726 7864 (SAMSUNG) 0848-SAMSUNG (7267864, CHF 0.08/min)...444 77 11 800-SAMSUNG (726-7864) 0330 SAMSUNG (726-7864) 1-800-...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 335
    ...the terminologies commonly used with printing as well as mentioned in this user's guide. An Automatic Document Feeder (ADF) is a scanning unit ... and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 336
    Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 337
    ...resolution, more visible detail in the image, and a larger file size. DRPD Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. DIMM Dual Inline Memory Module (DIMM), a...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 338
    ... operated device or a card reader. Those devices allow the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Ethernet Ethernet ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 339
    ... telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. Mass storage device Mass storage device, commonly referred to as a hard drive or hard disk, is a ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 340
    ...can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more...Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 341
    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. MH Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 342
    ... developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OSI Open Systems Interconnection (OSI) ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 343
    ... fast a printer works, meaning the number of pages a printer can produce in one minute. Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 344
    ... in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 345
    Glossary TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. Watermark A watermark is a ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 346
    ... advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 347
    Index A accessories installing ordering 85 75 238 227 239 239 238 238 238 200 284 242 scan to WPS 23 22 Unix 167 E easy document creator e-book conversion 289 289 55 234 234 234 236 120 C cleaning inside outside pickup roller scan unit 92 91 94 95 91 22 13 address book editing general setup ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 348
    ... resolution preparing to fax receiving in Fax mode M Mac common Mac problems 326 driver installation for network connected 165 driver installation for ... cable connected 153 printing 253 Index 348 Linux common Linux problems 327 driver installation for network connected 166 driver installation for ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 349
    ...206 255 293 Index 349 postScript driver troubleshooting mac scanning machine information 217, preparing... loading using special media labels output support preprinted paper setting the paper size setting ... paper type special media transparency output support overlay printing create delete print N...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 350
    ... USB memory using direct printing utility Scanning with Samsung Easy Document Creator 264 scanning basic ... 14 14 264 295 293 secu printing service contact numbers SetIP program Special features ... print media printing feature problem operating system problems Samsung Easy Document Creator samsung ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 351
    ...68 54, 254 117 Windows common Windows problems driver installation for network connected 162 driver ..., 191 173 173 180 176 SyncThru Web Service general information SyncThru™ Web Service ... toner cartridge estimated life handling instructions non-Samsung and refilled redistributing toner replacing...



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Samsung SL-M3870FW Manual