Samsung SL-M3870FW User Manual Ver.1.0 (English)
Samsung SL-M3870FW Manual
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- Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 1
information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 2
guide 13 Safety information 14 Machine overview 19 Control panel overview 22 Turning on the machine 24 Installing the driver locally 25 Reinstalling the driver life Setting the toner low alert Cleaning the machine Tips for moving & storing your machine 4. Troubleshooting Tips for avoiding - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 3
BASIC Understanding display messages 120 5. Appendix Specifications 127 Regulatory information 135 Copyright 147 3 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 4
chapter provides information you need to know before using the machine. • Key benefits 5 • Features by models 7 • Useful to know 12 • About this user's guide 13 • Safety information 14 • Machine overview 19 • Control panel overview 22 • Turning on the machine 24 • Installing the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 5
Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 55). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 244). • To save - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 6
during the printer driver installation process. This is available only for Windows. • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads. Wide range - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 7
window. Software SPL printer driver PCL printer driver PS printer drivera XPS printer drivera Direct Printing Utilitya Samsung Easy Scan to PC Settings Printer Manager Fax to PC Settings Device Settings Samsung Printer Status Samsung AnyWeb Printa Samsung Easy Document Creator M337x - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 8
Web Service SyncThru Admin Web Service Easy Eco Driver Fax Samsung Network PC Fax Scan Twain scan driver WIA scan driver M337x series M387x series M407x series a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 9
Features by models Variety feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Network Interface Ethernet 10/100/1000 Base TX wired LAN IEEE 1284B parallel connectora Network Interface 802.11b/g/n wireless LANb Google Cloud Print™ AirPrint Eco printing Duplex (2- - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 10
send Secure receive Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC M337x series ● ● ● M387x series ● ● ● (M387xFW only (M387xFW only) ● M407x series - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 11
USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. (●: Included, ○: Optional, Blank: Not available) - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 12
preferences" on page 53). • Replace the toner cartridge (see "Replacing the toner cartridge" on page 81). Where can I download the machine's driver? • You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 13
the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All illustrations in this user's guide may differ from your machine depending on its options or - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 14
prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 3 Important safety symbols Explanation of all icons and - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 15
result in electric shock or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug does - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 16
Safety information Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 17
by yourself. It can damage the machine. Call a certified technician when the machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. 1. Introduction 17 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 18
by non-certified technicians could result in fire or electric shock. • The machine should only be repaired by a Samsung service technician. 8 Supply usage Caution Do not disassemble the toner cartridge. Toner dust can be dangerous if inhaled or ingested. Do not burn any of the consumables such as - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 19
Misc. accessoriesc a. The software CD contains the print drivers, user's guide, and software applications. b. Handset model only (see "Variety feature" on page 9). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction 19 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 20
support tray 17 Scanner lid 5 Document feeder output tray 18 Front cover handle 6 Control panel 19 Paper width guides on a multipurpose trayf 7 Control board cover 20 Multi-purpose support trayf 8 Front cover 21 Paper width guides on a manual feeder traya 9 Paper level indicator 22 Toner - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 21
Power-switch 5 Power receptacle 6 Telephone line socket (LINE) 7 Extension telephone socket (EXT.) 8 Rear cover handle 9 Rear cover a. This is an optional feature (see "Variety feature" on page 9). b. To use the optional IEEE 1284B parallel connector, plug it to the UBS port and the 5V output port - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 22
(copy, fax, or scan). 12 3 45 6 7 8 9 10 11 12 21 20 19 18 17 16 15 14 13 1 ID Copy 2 Darkness WPSa 3 Display screen 4 Copy 5 Fax 6 Arrows 7 OK 8 Numeric keypad Allows you to copy both sides of an ID card like a driver's license on a single side of paper (see "ID card copying" on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 23
(see "Storing email address phone (see "Receiving manually in Tel Scan mode. Indicates the status of your machine (see "Understanding the status LED" on page 117). You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass. (see - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 24
Turning on the machine Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 Connect the machine to the electricity supply first. 2 1 2 Turn the power switch on. 1. Introduction 24 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 25
steps below and go on to installing a network connected machine's driver (see "Installing driver over the network" on page 161). • If you are on page 154 or "Installing the UNIX printer driver package" on page 167. • The installation window in this User's Guide may differ depending on the machine and - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 26
Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 27
is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung's printer management tools, you need to install them using the supplied software CD. 1 Make - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 28
or All Programs > Samsung Printers > Uninstall Samsung Printer Software. • For Windows 8, 1 From Charms, select Search > Apps. 2 Search and click Control Panel. 3 Click Programs and Features. 4 Right-click the driver you want to uninstall and select Uninstall. 5 Follow the instructions in the window - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 29
menu structure and the basic setup options. • Menu overview 30 • Machine's basic settings 35 • Media and tray 37 • Basic printing 52 • Basic copying 58 • Basic scanning 62 • Basic faxing 63 • Using USB memory device 67 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 30
from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 204). 1 Accessing the menu 1 Select the Fax, Copy, or Scan button on the control panel depending on the feature to be used. 2 Select (Menu) until the menu - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 31
Erase Copy Setup (see "Copy Setup" on page 210) Fax Featurea (see "Fax Feature" on page 211) Change Default Original Type Darkness Multi Photo Original Size Duplexa Forward to Email Forward to Server Receive Forward Forward to Fax Forward to PC Forward to Email Forward to Server Forward & Print - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 32
. b. This option may not be available depending on your country. Scan Setup (see "Scan setup" on page 217) Change Default USB Default Original Size Original Type Resolution Color Mode File Formata Duplexa Darkness Email Default Original Size Original Type Resolution Color Mode File Formata Duplexa - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 33
Auto Tray Switch Paper Substitution Tray Protectiona Toner Save Emulation Type Setup PDF Type Stamp Import Setting Export Setting Eco Settings System Setup (see "System setup" on page 220) Paper Setup Paper Size Tray 1 Tray 2a MP Traya Manual Feedera Default Paper Size Paper Type Tray 1 Tray 2a - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 34
228) TCP/IP (IPv4) Protocol Management Job Managementb (see "Job management" on page 230) Active Job DHCP HTTP WPS Wi-Fi Direct Wi-Fi Signal Clear Wi-Fi Settings a. Wired and Wireless model only (see "Features by models" on page 7). b. This option is available when the optional mass storage - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 35
Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 292. After installation is complete, you may want to set the machine's default settings. To change the machine's default settings, follow these steps: It may - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 36
. Refer to below links to set other settings useful for using the machine. • See "Entering various characters" on page 236. • See "Keypad letters and numbers" on page 236. • See "Setting the paper size and type" on page 47. • See "Setting up the Address Book" on page 238. 2. Menu Overview and Basic - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 37
specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service see "Print media specifications" on page 129). To change the size, you need to adjust the paper guides. 2 1 3 The use of inflammable media or foreign materials left in the printer - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 38
LGL or A4 size, depending on your country. To change the paper size, adjust the guide as shown below. Paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty 1 2 If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. 2. Menu - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 39
Media and tray 3 Loading paper in the tray Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 2 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 40
guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). The multi-purpose (or manual feeder) tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 41
load the specified print media only to avoid paper jams and print quality problems (see "Print media specifications" on page 129). • Flatten any curl on postcards, envelopes, and labels before loading them into the multi-purpose (or manual feeder) tray. 1 Press the push-release of multi-purpose (or - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 42
. The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode)> Device Settings. Or if your machine supports a display screen, you can set it - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 43
Transparency Envelope Preprinted Cotton Recycled ● ● Archive ● ● a. This is an optional feature (see "Variety feature" on page 9). (●: Supported, Blank: Not supported) Multi-purpose (or manual feeder) tray Envelope Printing successfully on envelopes depends upon the quality of the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 44
Media and tray • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 1 1 Pressure lever • When selecting envelopes, consider the following factors: - Weight: should not exceed 90 g/m2 otherwise; jams may occur. - Construction: should lie flat with less - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 45
sheets stack up as they are being printed out. Labels To avoid damaging the machine, use only labels designed for use in laser printers. • Must withstand the machine's fusing temperature. • Place them on a flat surface after removing them from the machine. • Do not leave unused transparencies - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 46
. Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. Card stock/ Custom-sized paper • In the software application - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 47
. • The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings. Or if your machine supports a display screen, you can set it - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 48
do not touch the surface, and do not allow children near it. The printed pages stack on the output support, and the output support will help the printed pages to align. Unfold the output support. • If more than 50 pages (one-sided) of Legal paper is stacked in the output tray, paper can - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 49
a fax. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). On the scanner glass Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 50
and tray 1 Lift and open the scanner lid. 3 Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consumption. • Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the scan unit" on page 95). • If you - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 51
the paper stack to separate the pages before loading originals. 3 Adjust the document feeder width guides to the paper size. 2 Load the original face up into the document feeder input tray. . Always keep the glass clean (see "Cleaning the scan unit" on page 95). 2. Menu Overview and Basic Setup 51 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 52
Guide (see "Software Installation" on page 151). • For Windows 8 user, see "Basic printing" on page 296. The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print from the File menu. 3 Select your machine from the Select Printer - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 53
11 Opening printing preferences 3 Select your machine from the Select Printer. 4 Click Properties or Preferences. The screenshot may differ depending in this user's guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 54
Basic printing • You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 285). • You can check the machine's current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 293). Using a favorite setting 4 Enter name and - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 55
press OK. • Default Mode: Select this to turn on or off the Eco mode. - Off: Set the Eco mode off. - On: Set the Eco mode on. If you set the Eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 56
Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator. Setting Eco mode on the driver - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 57
differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page 22). 1 Select panel. (Menu) > Job Management > Secured Job on the control 2 Select the document to print. 3 Enter the password that you set from the printer driver. 4 Print or delete the document - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 58
features, refer to the Advanced Guide (see "Copy" on page 207). • Accessing menus may differ from model to model (see "Accessing the menu" on 5 Press (Start). 16 Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and easily make a copy. - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 59
You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass. • This feature may not be available depending on model or optional goods (see "Variety feature" on page 9). • If the machine set to Eco mode, reduce and enlarge features are not available - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 60
may appear at the bottom of your copy. • The original must be placed on the scanner glass to use this feature. • If the machine set to Eco mode, this feature display. 4 Press (Start). Your machine begins scanning the front side and shows Place Rear Side Press [Start]. 2. Menu Overview and Basic - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 61
Basic copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press (Start) button. • If you do not press the (Start) button, only the front side will be copied. • If the original is larger than - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 62
on the control panel. If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. 3 Select the scan destination you want and press OK. Default setting is My Documents. • You - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 63
originals are placed on both the document feeder and the scanner glass, the machine will read the originals on the document feeder first, which has higher priority in scanning. 1 Line port 2 Micro filter 3 DSL modem / Telephone line (see "Rear view" on page 21). 1 Place a single document face down - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 64
The machine starts to scan and send the fax to the destinations. • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax the originals are automatically erased from memory. Sending a fax manually Perform the following to send a fax using panel. (On - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 65
get the best quality. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page to navigate to lower-level menus for some models. Resolution The default document settings produce good results when using typical textbased originals. - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 66
dot-matrix printer. • Super Fine: Originals containing extremely fine detail. Super Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution. The darkness setting is applied to the current fax job. To change the default setting (see "Fax" on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 67
machine. This USB memory device is supported for M387x/ 407x series (see "Variety feature" on page 9). room for storing documents, presentations, downloaded music and videos, high resolution photographs your machine by using a USB memory device. • Scan documents and save them on a USB memory device • - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 68
features such as security settings and password settings, your machine may not automatically detect it. For details about these features, see the user's guide of the USB memory device. You can scan a document and save the scanned image onto a USB memory device. 25 Scanning to a USB memory device - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 69
in which the image is to be saved. When you select TIFF or PDF, you can select to scan multiple pages. If you select JPEG in this option, you cannot select a USB memory device. File is supported by Direct Print option. • PRN: Only files created by provided driver with your machine are compatible. If - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 70
memory port on your machine, and then press Direct USB. 2 Select USB Print. 3 Select the folder or file you want and press OK. If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder. 4 Select the number of copies to - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 71
one by one or all at once by reformatting the device. If you see [+] or [D] in the front of a folder name, there are one or Viewing the USB memory status You can check the amount of memory space available for scanning and saving documents. 1 Insert a USB memory device into the USB memory port on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 72
73 • Available consumables 74 • Available accessories 75 • Available maintenance parts 76 • Storing the toner cartridge 77 • Redistributing toner 78 • Replacing the toner cartridge 81 • Replacing the imaging unit 84 • Installing accessories 85 • Monitoring the supplies life - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 73
to obtain the list of available supplies, and maintenance parts. • See "Available consumables" on page 74. • See "Available accessories" on page 75. • See "Available maintenance parts" on page 76. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 74
cartridges and other supplies according to the specific country conditions. Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 75
model or country (see "Features by models problems, you can attach an additional 520a • M3370/ M3870/ M4070 series: SL-SCF3800 sheet tray. • M3375/ M3875/ M4075 series: SL-SCF3805 IEEE 1284B parallel Allows you to use various interface. Connectorb • ML-PAR100 • When installing the printer driver - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 76
replacement of any maintenance parts once it has reached its "Average yield". Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which is to maintain your machine in top working condition. The - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 77
salty air. 1 Handling instructions • Do not touch manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. 2 Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 78
program window appears on the computer telling you which cartridge is low on toner (see "Using Samsung Printer Status" on page 293). If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 79
Redistributing toner 4 M3370/ M3870/ M4070 series 3. Maintenance 79 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 80
Redistributing toner 5 M3375/ M3875/ M4075 series 3. Maintenance 80 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 81
(see "Using Samsung Printer Status" on page 293). Check the type of the toner cartridge for your machine (see "Available consumables" on page 74). • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user's guide may differ from your machine - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 82
Replacing the toner cartridge 6 Toner cartridge M3370/ M3870/ M4070 series Click this link to open an animation about replacing a toner cartridge. 1 2 3. Maintenance 82 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 83
Replacing the toner cartridge M3375/ M3875/ M4075 series Click this link to open an animation about replacing a toner cartridge. 1 2 3. Maintenance 83 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 84
Replacing the imaging unit 7 Imaging unit M3375/ M3875/ M4075 series Click this link to open an animation about replacing a imaging unit. 3. Maintenance 84 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 85
machine is a service component. Do not batteries according to the instructions. When you install devices you installed in this driver, you can set the optional Printers. • For Windows 7, select Control Panel > Hardware and Sound > Devices and Printers. • For Windows 8, search for Devices and Printers - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 86
other printer drivers connected with selected printer. 5 Select Device Options. The Properties window may differ depending on the driver or operating a print job. If you want to encrypt job accounting password, check Job Accounting Password Encryption. • Custom Paper Size Settings: You can specify - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 87
the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by secure print job in the printer properties window. You can control the active job queue and file policy in Job Management menu (see "Using optional device features" - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 88
Installing accessories 2 1 2 1 3. Maintenance 88 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 89
the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • Some menus may not - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 90
Manager program. - For Windows and Mac users, you set from Samsung Easy Printer Manager > page 292. (Switch to advanced mode) > Device Settings, see "Device Settings" on 1 Select (Menu) > System Setup > Maintenance > Toner Low Alert on the control panel. 2 Select the option you want. 3 Press - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 91
Cleaning the machine If printing quality problems occur or if you use your machine in a your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 92
print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 93
Cleaning the machine 1 3. Maintenance 93 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 94
for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 95
best possible copies. We suggest that you clean the scan unit at the start of each day and during the cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 Slightly dampen - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 96
Cleaning the machine 3 Wipe the surface of the scanner until it is clean and dry. 4 3 1 2 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar 4 Close the scanner lid. 3. Maintenance 96 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 97
& storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 98
on the display screen first to solve the error.If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 305).If you cannot find a solution in the User's Guide or the problem persists, call for service. - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 99
avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37). • Do not remove paper from the tray in a tray. • Use only recommended print media (see "Print media specifications" on page 129). 4. Troubleshooting 99 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 100
, pull the jammed paper out slowly and gently. 1 In tray1 Click this link to open an animation about clearing a jam. Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4. Troubleshooting 100 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 101
this link to open an animation about clearing a jam. • Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 102
Clearing jams If you do not see the paper in this area, stop and go to next step: If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 102 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 103
Clearing jams 3 In the multi-purpose (or manual feeder) tray M337x series Click this link to open an animation about clearing a jam. 4. Troubleshooting 103 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 104
Clearing jams M387x/ M407x series Click this link to open an animation about clearing a jam. 4. Troubleshooting 104 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 105
Clearing jams 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4. Troubleshooting 105 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 106
Clearing jams M3370/ M3870/ M4070 series Click this link to open an animation about clearing a jam. 4. Troubleshooting 106 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 107
Clearing jams M3375/ M3875/ M4075 series Click this link to open an animation about clearing a jam. 1 2 2 1 4. Troubleshooting 107 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 108
Clearing jams 5 In the exit area Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting 108 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 109
Clearing jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 109 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 110
Clearing jams 6 In the duplex unit area Click this link to open an animation about clearing a jam. 4. Troubleshooting 110 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 111
Clearing jams If you do not see the paper in this area, stop and go to next step: 1 1 2 7 Clearing original document jams To prevent document jams, use the scanner glass for thick, thin or mixed paper originals. 4. Troubleshooting 111 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 112
slowly and carefully. Original paper jam in front of scanner • Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 113
paper jam inside of scanner • Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 114
Clearing jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 114 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 115
Clearing jams Original paper jam in exit area of scanner • Illustrations on this user's guide may differ from your machine depending on its model or optional goods Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 116
paper jam in scanner duplex path • Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model (supported Duplex Automatic Document - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 117
and its instructions from the troubleshooting part (see "Understanding display messages" on page 120). • You also can resolve the error with the guideline from the computers's Samsung Printing Status window (see "Using Samsung Printer Status" on page 293). • If the problem persists, call a service - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 118
its estimated cartridge lifec. It is recommended to replace the toner cartridge The machine is connecting to a wireless network. The machine is connected to a wireless network (see "Wireless network setup" on page 173). The machine is disconnected from a wireless network. 4. Troubleshooting 118 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 119
Service (Settings > Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop). Turning off this option and continuing to print may damage the device's system. 4. Troubleshooting - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 120
Status program window (see "Using Samsung Printer Status" on page 293). • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 121
, replace the imaging unit (see "Replacing the imaging unit" on page 84). The indicated toner Install the corresponding toner cartridge is not cartridge with a Samsung-genuine suitable for your cartridge (see "Replacing the toner machine. cartridge" on page 81). 4. Troubleshooting 121 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 122
. Some amount of toner may remain in the cartridge even when red LED is turns on and the printer stops printing. Samsung does not recommend using a non-genuine Samsung cartridge such as refilled or remanufactured. Samsung cannot guarantee a nongenuine Samsung cartridge's quality. Service or repair - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 123
temperature (see Change room "Specifications" on service representatives. • Replace pickup roller Replace with new tray 2 pickup roller The life of the tray pickup roller will be expired. Replace the tray pickup roller with a new one. Contact the service representatives. 4. Troubleshooting - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 124
HDD system. the problem persists, please call for service. There is a problem in the Reboot the power. If Motor system. the problem persists, please call for service. There is a problem in the Reboot the power. If LSU. the problem persists, please call for service. 4. Troubleshooting 124 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 125
is a problem in the Check the tray2 tray 2. connection. • Error: [error number] Video System Failure: [error number] Call for service if the problem persists There is a problem in the Reboot the power. If video system. the problem persists, please call for service. 4. Troubleshooting 125 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 126
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 127 • Regulatory information 135 • Copyright 147 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 127
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimensiona Weighta Noise Levelb Temperature Humidity Power ratingc Items Width x Length x Height Machine with consumables Ready mode Print mode Copy/ Scan mode - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 128
Specifications Power consumption Items Average operating mode Ready mode Power save moded Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. c. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 129
2 Print media specifications Type Plain paper Envelope Thick paper Thicker paper paper section Refer to the Plain paper section Dimensions Print media weight/Capacitya Tray1 / Optional tray Multi-purpose tray Manual feederb c 216 x 279 mm (8.5 x 11 inches) 70 to 85 g/m2 (19 to 23 lbs 70 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 130
Specifications Type Size Dimensions Print media weight/Capacitya Tray1 / Optional tray Multi-purpose tray Manual 32 lbs lbs bond) lbs bond) bond) Minimum size (custom)e, f • Multi-purpose(or manual • Multi-purpose(or manual feeder) tray: 60 to 220 g/m2 (16 to 58 lbs bond) feeder) tray: - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 131
Specifications 3 System requirements Microsoft® (2 GHz or faster) Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). 512 MB (2 GB) 1 Terminal Services is compatible with your machine. 5. Appendix 131 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 132
Specifications Mac Operating system Mac OS X 10.5 Mac OS X 10.6 Mac OS X 10.7 - 10.8 CPU • Intel® processors • 867 MHz or faster Power PC G4/G5 • Intel® - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 133
Specifications Unix Items Operating system Free HDD space Requirements Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Up to 100 MB 5. Appendix 133 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 134
Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 135
radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage your eyes. 6 Ozone safety This - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 136
in an environmentally responsible manner. 8 Power saver This printer contains advanced energy conservation technology that reduces power consumption are registered U.S. marks. For more information on the ENERGY STAR program see http:// www.energystar.gov For ENERGY STAR certified models, the ENRGY - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 137
(The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 12 State of California Proposition 65 Warning (USA Only) 13 Taiwan only 5. Appendix 137 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 138
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 139
wireless device will void the authorization to use it. Contact manufacturer for service. Intentional emitter per FCC Part 15 Low power, Radio LAN devices output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC. This - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 140
conforms to NTC technical requirement. 20 Canada only This product meets the applicable Industry Canada technical specifications. / Le present materiel est conforme aux specifications techniques applicables d'Industrie Canada. The Telephone Consumer Protection Act of 1991 makes it unlawful for any - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 141
may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they: a promptly notify the customer. b give the customer an opportunity to correct the equipment problem. c inform the customer of the right to bring a complaint to the Federal - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 142
emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency number. • This machine may not be used on coin - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 143
of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to browse the EuDoC. PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 144
Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 145
Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety service. Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 146
Regulatory information 27 China only 5. Appendix 146 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 147
is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd. • Microsoft, Windows, Windows Vista, Windows 7/8, and Windows Server 2008 R2 are either registered trademarks or - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 148
User's Guide AADDVVAANNCCEEDD This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 149
network setup 158 Installing driver over the network 161 IPv6 configuration 170 Wireless network setup 173 Samsung MobilePrint 199 AirPrint 200 Copy Fax Scan System setup Network setup Job management Direct USB 4. Special Features Altitude adjustment Storing email address Entering - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 150
Using SyncThru™ Web Service 286 Using Samsung Easy Document Creator 289 Using Samsung Easy Printer Manager 290 Using Samsung Printer Status 293 Using Samsung Printer Experience 295 Using the Linux Unified Driver Configurator 301 6. Troubleshooting Paper feeding problems 306 Power and - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 151
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in 155 • If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver (see "Installing the driver locally" on page 25). • Only use a USB cable no longer - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 152
using USB cable on the Printer Connection Type and click Continue. 11 Click Add Printer button to select your printer and add it to your printer list. If your machine supports fax, click Add Fax choose individual components to install. 9 Enter the password and click OK. 1. Software Installation 152 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 153
If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. 2 To uninstall printer software, click Continue. 3 Check the program you want to delete and click Uninstall. 4 Enter the password and click - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 154
for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver The installation program added the Unified Driver Configurator desktop icon and - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 155
Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 156
network setup 158 • Installing driver over the network 161 • IPv6 configuration 170 • Wireless network setup 173 • Samsung MobilePrint 199 • AirPrint 200 • Google Cloud Print™ 202 Supported optional devices and features may differ according to your model (see "Features by models" on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 157
allows you to do the following tasks (see "Using SyncThru™ Web Service" on page 286). • Check the supplies information and status. • Customize machine settings. • Set the email notification option. When you set this option, the machine status (toner cartridge shortage or machine error) will be - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 158
support the network interface, it will not be able to use this feature (see "Rear view" on page 21). • TCP/IPv6 is not supported by this program. • Accessing menus may differ from model to model (see Windows Firewall. The following instructions may differ for your model. 2. Using a - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 159
samsung.com > find your product > Support or Downloads). 2 Follow the instructions in the installation window. 3 Connect your machine to the network with a network cable. 4 Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers Configuration Report (see "Printing a - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 160
install. 9 Enter the password and click OK. 10 11 Select Network connection on the Printer Connection Type and click Set IP instructions may vary from your model or operating systems. 1 Open /opt/Samsung address from the Network Configuration Report (see "Printing a network configuration report" on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 161
not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 21). • You can install the printer driver and software when you insert the software CD into - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 162
been set (see "Setting IP address" on page 158). 2 Insert the supplied software CD into your CD-ROM drive. Using Enhanced Features and Participating in Printer Usage Information wish to use and click OK. 7 Follow the instructions in the installation window. 2. Using a Network-Connected Machine 162 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 163
you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app machine's host name (see "Printing a network configuration report" on page 158). 5 The driver is automatically installed from - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 164
or /ND Commands not to set the installed driver as a default machine driver. It indicates installed machine driver will not be the default machine driver on your system if there are one or more printer drivers installed. If there is no installed machine driver on your system, then this option won - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 165
/V"" and add other available platform drivers for Point & Print. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. /o or /O Opens Printers and Faxes folder after installation. This command will - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 166
is finished, click Close. 8 Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). Install the Linux driver and add network printer 1 Make sure that the machine is connected to - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 167
. 1 From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. 2 Acquire root privileges. "su -" 3 Copy the appropriate driver archive to the target UNIX computer. See administration guide of your UNIX OS for details. • Make sure your machine supports the UNIX - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 168
network 6 Run the install script. "./install -i" install is the installer script file which is used to install or uninstall the UNIX Printer Driver package. Use "chmod 755 install" command to give the permission to the installer script. 7 Execute the ". /install -c" command to verify installation - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 169
the Collate option to receive copies already sorted. 10 Check the Reverse Order option to receive copies in the reverse order. 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer. 2. Using a Network-Connected Machine 169 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 170
see "Features by models" on page 7 or "Menu overview" on page 30). • If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. The machine supports Manual Address: Manually When you install the printer driver, do not configure - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 171
you need to log-in as an administrator. Type in the below default ID and password. We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 3 When the SyncThru™ Web Service window opens, move the mouse cursor over the Settings of the top menu bar and - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 172
1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report" on page 158). • Link - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 173
be available depending on the model (see "Features by models" on page 7). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again using Clear Setting. Wireless network name and network password Wireless networks require higher security, so - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 174
Fi Direct for mobile printing" on page 193. H • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting for wireless network" on page 195). • It is strongly recommended that you set the password on Access Points. If you do not set - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 175
and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you (or wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are using. -enabled access point (or wireless router). Factory default in your machine is PBC mode, which is - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 176
network connection process, the AP's SSID information appears on the display. 5 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. For models that have the (WPS) button on the control panel, press and hold the (WPS - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 177
process, the AP's SSID information is displayed on the LCD display. 5 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Machines without a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 178
1 The network configuration report, including PIN, must be printed (see "Printing a network configuration report" on page 158). In ready 4 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Re-connecting to a network - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 179
then printer will prompt for the corresponding security key. • Custom: In this mode, users can give or edit manually their Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 180
Wireless network setup Access point via USB cable (recommended) Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • USB cable Creating the infrastructure network 1 Check wheter the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 181
, click the window and select Run Setup.exe. 4 Read and check The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program (optional). Then, click Next. 5 Select Configure the wireless network connection using USB cable on the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 182
or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 193). • Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name and the maximum length is 22 characters. • Password - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 183
Wireless network setup 10 Select software to be installed. 11 After selecting the components, you can also change the printer driver name, set the machine to be shared on the network, set the machine as the default machine. Click Next. 12 Click Finish. Ad hoc via USB cable If you do not have an - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 184
, click the window and select Run Setup.exe. 4 Read and check The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program (optional). Then, click Next. 5 Select Configure the wireless network connection using USB cable on the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 185
key can access the network. • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password value. • WEP Key Index: If you are using WEP Encryption, select the appropriate - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 186
, you can also change the printer driver name, set the machine to be shared on the network, set the machine as the default machine. Click Next. 12 Click Customize, you can choose individual components to install. 9 Enter the password and click OK. 10 Click Wireless Network Setting button on the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 187
is manually configured Password of the access point (or router). 12 If your printer supports Wi-Fi Direct, the following screen appears. Click Next. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 193). • Wi-Fi Direct Name: The default - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 188
completing the wireless network connection, you need to install a machine driver to print from an application (see "Installation for Mac" on page 152). Ad hoc via USB , you can choose individual components to install. 9 Enter the password and click OK. 10 Click Wireless Network Setting button on the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 189
key can access the network. • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password value. • WEP Key Index: If you are using WEP Encryption, select the appropriate - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 190
Next. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network. 14 The wireless install a machine driver to print from an application (see "Installation for Mac" on page 152). 18 Using a network cable Machines that do not support the network - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 191
to manually set be found in the Network Configuration Report. See "Setting IP address" on page 158. Service website. 4 Type in the ID and Password then click Login. We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 192
specific wireless network must use the same SSID. The SSID is case sensitive. • Operation Mode: Operation Mode refers to the type of wireless connections (see "Wireless network name and network password Click Login on the upper right of the SyncThru™ Web Service website. 2. Using a Network- - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 193
Wireless network setup 4 Type in the ID and Password, then click Login. We recommend you to change the default password for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings. 6 Click Wireless > Custom. You can also turn the Wi- - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 194
devices to connect to your printer. You can configure a network password yourself, or can remember the given Network Password that is randomly generated by default. From the machine (Machines with a display screen) Accessing menus may differ from model to model (see "Accessing the menu" on page - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 195
be connected to your mobile device. • If your mobile device does not support Wi-Fi Direct, you need to enter the "Network Key" of a printer instead of pushing the WPS button. Problems during setup or driver installation Printers Not Found • Your machine may not be turned on. Turn on your computer - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 196
Windows Server 2008 R2, from context menus, select the Printer properties. If Printer properties item has ► mark, you can select other printer drivers connected with selected printer. e Click Port tab. f Click Configure Port.. button. g Check if Printer Name or IP Address: is the IP address on the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 197
port IP, connect to a network printer. Then reconnect the IP address. problems occur while using the machine on a network, check the following: For information on the access point (or wireless router), refer to its own user's guide a configured security (password). If it has a password, refer to the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 198
driver report (see "Printing supported. • When using the ad hoc mode, in operating systems such as Windows Vista, you might need to set the wireless connection setting every time you use the wireless machine. • You cannot use infrastructure mode and ad hoc mode at the same time for Samsung - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 199
driver or configuring network settings isn't necessary - just simply install the Samsung MobilePrint application, and it will automatically detect compatible Samsung printers. Besides printing photos, web pages, and PDFs, scanning is also supported. If you have a Samsung multifunction printer, scan - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 200
default password for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Settings > Network Settings. 6 Click AirPrint. You can enable AirPrint. 27 Printing via AirPrint For example, the iPad manual provides these instructions: 1 Open your email - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 201
Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2. Using a Network-Connected Machine 201 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 202
printer's IP address in the address field and press the Enter key or click Go. 5 Click Login in the upper right corner of the SyncThru™ Web Service website. 6 If it's your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 203
see the application list that supports Google Cloud Print™ service. Make sure the printer device. If you do not have the application, download it from the application store such as Android Chrome browser. 1 Run Chrome. 2 Open the document or email that you want to print. 3 Click the wrench icon in - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 204
status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter 205 • Print 206 • Copy 207 • Fax 211 • Scan 216 • System setup 220 • Network setup 228 • Job management 230 • Direct USB 231 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 205
.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30).The following are tips for using do not have the (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 22). • Some menu names may differ from your - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 206
on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press ( user to enhance sharpness of text and graphics for improving readability. The printer detects the printing data from computer whether a page is empty or - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 207
Machine Setup > Next > Default Setting > Copy Default on the touch screen. • see "Reduced or enlarged copy" on page 59). If the machine is set to Eco mode, reduce and enlarge features are not available. Description You can set the machine to print copies on both sides of paper. • 1 ->1 Sided: Scans - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 208
make a copy that is easier to read, when the original contains faint markings and dark images (see "Darkness" on page 58) Improves the copy quality by selecting the document type for the current copy job (see "Original Type" on page 59) Set the machine to sort the copy job. For example, if - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 209
copy a book. This feature is available only when you place originals on the scanner glass. • Border Erase: Enter the left, right, top, bottom margin using This feature is helpful for copying a small-sized item such as business card (see "ID card copying" on page 60). Reduces the size of the original - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 210
display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press (copy) > option to print both pages of the book. Item Change Default Description The copy options can be set to those most frequently used. - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 211
. Duplex Item Darkness Resolution Description Adjusts the brightness level to scan an original that is easier to read, when the original contains faint markings and dark images (see "Darkness" on page 66). The default document settings produce good results when using typical text-based originals - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 212
Stores the received fax in memory without printing out. To print received documents, you need to enter the password. You can prevent your received faxes from being accessed by unauthorized people (see "Receiving in secure receiving mode" on page 276). Cancels the delayed fax job which is saved in - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 213
on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press panel on the control • Or press Setup > Machine Setup > Next > Default Setting > Fax Default on the touch screen. • Or press Setup > Machine Setup> Next - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 214
page to fit the size of the paper loaded in the machine. Discards a specific length from the end of the received fax. This setting may not be each number. This setting may not be available depending on your country (see "Receiving faxes using DRPD mode" on page 275). Prints the received fax - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 215
on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press panel. (fax) > (Menu) > Fax Setup > Change Default on the control Item Change Default Description The fax options can be set to those most frequently used - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 216
USB Feature • USB • Email Feature • Email Description Sets scan destination to a USB. You scan the originals and save the scanned image to a USB device. Sets scan destination to an email. You scan the originals and email the scanned image to destinations (see "Scanning to email" on page 260). Item - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 217
not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (scan) > (Menu) > Scan Setup on the control panel. Or Scan to > (Menu) > Scan Setup on the control panel. • Or press Setup > Machine Setup > Next > Default Setting > Scan Default on the touch screen - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 218
Default Original Size Original Type Resolution Color Mode Darkness Description The scan options can be set to those most frequently used. Sets the image size. Sets the original document's type. Sets the image resolution. You can select the color options of scan placed on the scanner glass, the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 219
password Sets an email's subject. Sets a sender's email address. Description Sends the copy of the email to an additional recipient. The same as CC but the recipient's name is not displayed. Scans the originals and saves the scanned data on the connected computer if it supports the WSD (Web Service - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 220
Country Sound/Volume ImageOverwrite Description Selects the default fax receiving mode. This feature works best is the remote receive code preset at the factory (see "Receiving faxes with an extension telephone" on page of recovery. • Manual: When printing, copying, scanning, and faxing, the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 221
machine's default mode among fax mode, copy mode, or scan mode. You can set the default paper size machine restores the default copy settings. Sets the length of time the printer waits before printing that support USB memory devices) Item Auto Continue Altitude Adjustment Auto CR Firmware Version - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 222
in the tray but you set the paper size to Letter in the printer driver, the machine prints on A4 paper and vice versa. Tray Protection Decides jobs. Item Toner Save PDF Type Stamp Address Book Import Setting Description Activating this mode extends the life of your toner cartridge and reduces - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 223
set from the SyncThru™ Web Service. Allows you to adjust the color setting such as color registration, color density, etc. This menu allows you to adjust contrast, color by color. • Default: Optimizes colors automatically. • Print Density: Allows you to manually adjust the color density for print - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 224
Left Margin: Sets the left margin. Sets the paper margins in manual feeder tray. Item Tray Confirmation Description Activates the tray depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 225
levels. 12 Report Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) > System Setup > Report on the control panel. • Or press Setup > Machine Setup> Next - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 226
received. Prints information on the emails you have recently sent. Prints Accounting is enabled from the SyncThru™ Web Admin Service. You can print a report of printout counts toner cartridge is empty, this option appears. You can clear the empty message. Shows the supply life indicators (see - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 227
Ram Disk Description Customizes the alert toner low or toner empty (see "Setting the toner low alert" on page 90). Customizes the level to alert toner low or toner empty. Shows the machine's serial number. When you call for service or register as a user on the Samsung website, you can find this - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 228
IP address of your machine. When SyncThru™ Web Service opens, click Settings > Network Settings (see "Using SyncThru™ Web Service" on page 286). • Press (Menu)> Network to use the wireless network. Reverts the network settings to the default values. Turn the power off and on after you change this - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 229
or not. Turn the power off and on after you change this option. You can configure the WINS server. WINS (Windows Internet Name Service) is used in the Windows operating system. You can set SNMP (Simple Network Management Protocol). Administrator's can use SNMP to monitor and manage machines on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 230
Job management Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) >Job Management on the control panel. Item Active Job Stored Job Secured Job - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 231
Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Insert a USB memory device into the USB memory port on your machine, and then press - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 232
, faxing, and printing features. • Altitude adjustment 233 • Storing email address 234 • Entering various characters 236 • Setting up the Address Book 238 • Registering authorized users 242 • Printing features 243 • Scan features 258 • Fax features 269 • Using shared folder features - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 233
. The following information will guide you on how to set Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 292. • If your machine is connected to the network, you can set the altitude via SyncThru™ Web Service (see "Using SyncThru™ Web Service - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 234
Apply. 1 Storing on your machine 2 Searching for an email address To scan and send an image as an email attachment, you need to set up email address using SyncThru™ Web Service. 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). 2 Click Address Book > Individual - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 235
Storing email address Searching with a particular first letter 1 Select (scan) > (Address Book) > Search&Send > Select an address group > ID on the control panel. Or select Scan to > (Address Book) > Search&Send > Select an address group > ID on the control panel. 2 Enter the first few letters of - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 236
company's name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding names. 3 Entering m, n, o and finally 6. To find the letter that you want to enter, see "Keypad letters and numbers" on page 236. 4 Keypad letters and numbers • Special - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 237
Entering various characters Key Assigned numbers, letters, or characters 8 TUVtuv8 9 WXYZwxyz9 0 &+-,0 These symbols are available when you type for network authentication.) These symbols are available when you type for network authentication.) 4. Special Features 237 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 238
Setting up the Address Book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. 5 Registering a speed dial number 1 Select (fax) > ( - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 239
Setting up the Address Book 4 Change the fax number and press OK. 5 Press (Stop/Clear) button or home( mode. ) icon to return to ready 8 Registering a group dial number 1 Select (fax) > (Address Book) > New & Edit > Group Dial on the control panel. Or select Setup > Machine Setup > Next > - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 240
are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first ) button to return to ready mode. 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). 2 Click Address Book tab > Individual. 3 Select - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 241
imported CSV file. • Password-protected or security enhanced CSV You can enter up to 128 byte in email address format (ex: [email protected]) 5 Click Import > OK. 13 begins printing. 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). 2 Click Address Book tab - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 242
using SyncThru™ Web Service. 1 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). 2 Click Login on the upper right of the SyncThru™ Web Service website. 3 Type in the ID and Password then click Login. We recommend you to change the default password for security reasons - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 243
Guide (see "Basic printing" on page 52). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 14 Changing the default has a ►, you can select other printer drivers connected to the selected printer. 5 Change the settings on each tab - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 244
higher. • Install optional memory when an XPS job does not print because the printer is out of memory. • For models that provide XPS driver from the Samsung website, http:// www.samsung.com > find your product> Support or downloads. Printing to a file (PRN) You will sometimes need to save the print - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 245
printer features provided by your printer driver, click Properties or Preferences in the application's Print window to change the print settings. The machine name, that appears in the printer and click on any option you want to know about (see "Using help" on page 54). Item Multiple Pages per Side - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 246
sizes. Select the available paper Size option under the Paper tab to see what paper sizes are available. • If you select an unavailable your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 247
• Double-sided Printing • Double-sided Printing (Manual)a • Printer Default: If you select this option, this feature is when duplex printing. This option is not available when you use Double-sided Printing (Manual). Changes the size of a document to appear larger or smaller on the printed - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 248
and click Delete. d Click OK or Print until you exit the Print window. Overlaya This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 249
, click Create. d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is C:\Formover). e Click Save. The name appears on the Overlay List. f Click OK or Print until you exit the Print window. The file is not - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 250
is not enabled, Storage Options check (see "Setting Device Options" on page . • Print Mode: The default Print Mode is Normal, which confidential documents. You need to enter a password to print. - Store: Select this If you select this setting, the printer spools the document into the mass storage - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 251
and click on any option you want to know about. • Administrators can enable job accounting and configure permissions in the control panel or SyncThru™ Web Service. a. This option is not available when you use XPS driver. 4. Special Features 251 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 252
website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 1 From the Start menu select Programs or All Programs. • For Windows 8, from Charms, select Search > Apps. 2 Find Samsung Printers > Direct Printing Utility. 3 Select your machine from the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 253
Click Print. The selected PDF file is sent to the machine. 18 Mac printing Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Mac, you need to check the printer driver settings in each application - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 254
features are not supported (see "Variety feature" on page 9). Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 255
. 8 Click Print. You can print text, image, pdf files on your machine using the standard CUPS directly from printer. 1 Open the Unified Driver Configurator. If necessary, switch to Printers configuration. 2 Select your machine on the available printers list and click Properties. Automatic/manual - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 256
a specific class or click Remove from Class to remove the machine from the selected class. 4 Click OK to apply the changes and close the Printer Properties window. 20 Unix printing Some features may not be available depending on models or options. It means that the features are not supported (see - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 257
To take advantage of the printer features provided by your printer driver, press Properties. Automatic/manual duplex printing may not be Set by default, these values depend on the page size selected. • Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings tab - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 258
with the machine via an USB cable (see "Scanning using the WIA driver" on page 264). • USB Memory: You can scan a document and save the scanned image onto an USB memory device. • Email: You can send the scanned image as an email attachment (See "Scanning to email" on page 260). • FTP/SMB: You can - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 259
not available for the machine that does not support the network interface (see "Rear view" on page 21). 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 290). 2 Select the appropriate machine from the Printer List. 3 Select Scan to PC Settings menu. 4 Select the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 260
• ID is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Settings. Switch to advanced mode > Scan to PC 4 Select the option you want and - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 261
"Loading originals" on page 49). 2 Select (scan) > Scan to Email on the control panel. Or select Scan > Send Email on the touch screen. 3 Enter the login name and password if you configured on SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). 4 Enter the sender's and recipient - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 262
write the folder. 10 Press Apply. 26 Scanning to WSD Scans the originals and saves the scanned data on a connected computer if the computer supports the WSD (Web Service for Device) feature. To use the WSD feature, you need to install the WSD printer driver on your computer. For Windows 7, you can - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 263
displayed in the list, click The printer that I want isn't listed > Add a printer using a TCP/IP address or hostname and select Web Services Device from Device type. Then enter the printer's IP address. 4 Follow the instructions in the installation window. Scanning using the WSD feature 1 Make sure - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 264
Scan features 28 Scanning using the WIA driver 29 Scanning with Samsung Easy Document Creator Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners. - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 265
the problem continues, refer to the Image Capture's help. 4 Select the option you want. 5 Scan and save your scanned image. If scanning does into the document feeder (see "Loading originals" on page 49). Scanning from network connected machine Network or wireless model only (see "Features by models" - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 266
Applications folder > Samsung folder > Samsung Scan Assistant. 31 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on. 2 Double-click the Unified Driver Configurator on your desktop. 3 Click the button to switch to Scanners Configuration. 4. Special - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 267
document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 49). 7 From the Scanner Properties window, click Preview. 9 Drag the pointer to set the image area to be scanned in the Preview Pane. 10 Select the option you want. 11 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 268
Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features 268 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 269
refer to the Basic Guide (see "Basic faxing" on number. The redial time depends on the country's factory default setting. When the display shows Retry Redial?, press ( feeder, the machine starts to scan and automatically begins to send. If an original is placed on the scanner glass, select Yes to - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 270
(see "Features by models" on page 7). 36 Delaying a fax transmission You can send a fax from your computer without going to the machine. To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program will be installed when you installed the printer driver - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 271
37 Forwarding a sent fax to another destination 9 The original is scanned into memory before transmission. The machine returns to ready mode. The forward a fax by an email, you must first set the mail server and IP address in SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 272
Forward to Server on the touch screen. Forward options may not be available depending on model or optional goods (see "Variety feature" on page 9). 3 Enter the destination fax number, email address, or server address and press OK. 4 Press (Stop/Clear) button or home( ) icon to return to ready mode - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 273
on model or optional goods (see "Features by models" on Samsung Easy Printer Manager. 2 Select the appropriate machine from the Printer List. 3 Select Fax to PC Settings menu. 4 Use Enable Fax Receiving from Device to change the fax settings. • Image Type: Convert the received faxes to PDF - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 274
. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive Mode on the touch screen. . Distinctive Ring is a telephone company service which enables an user to use a different telephone numbers. For further details, see "Receiving faxes using DRPD mode" on - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 275
manually in Tel mode 44 Receiving faxes with an extension telephone You can receive a fax call by pressing (On Hook Dial) button and then pressing (Start) when you hear a fax tone. If your machine has a handset, you can answer calls using the handset (see , copy and scan features are not service - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 276
Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive Mode > DRPD on the available depending on model or optional goods (see "Features by models" on page 7). You can print the incoming faxes by entering the password. To use the secure receiving mode, activate the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 277
on options or models. If so, it is not applicable to your machine. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 3 5 3 Press OK. 4 Press (Stop/Clear)button to return to ready mode. 1 Place a single document face down on the document - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 278
by models" on page 7). • You can use this feature in the models that have a mass storage device (see "Variety feature" on page 9). • The administrator can set the ID and password to restrict the user' s access and also set the maximum number of simultaneous users. 50 Using the shared folder - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 279
that the features are not supported (see "Variety feature" on page 9). 51 From the printer driver If you install the optional device of secured jobs the user has set in the printer driver. You need to enter the user name and password set in the printer driver. • Stored Job: You can print or delete - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 280
Using optional device features • File Policy: You can choose the file policy for generating file name before you proceed with the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can rename or overwrite it. 4. Special Features 280 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 281
• Easy Capture Manager 283 • Samsung AnyWeb Print 284 • Easy Eco Driver 285 • Using SyncThru™ Web Service 286 • Using Samsung Easy Document Creator 289 • Using Samsung Easy Printer Manager 290 • Using Samsung Printer Status 293 • Using Samsung Printer Experience 295 • Using the Linux - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 282
Programs. • For Windows 8, from the Charms, select Search > Apps. 3 Find Samsung Printers. 4 Under Samsung Printers, you can see installed management tools. 5 Click the management tool you want to use. • After installing the driver, for some management tools, you can access them directly from the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 283
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 284
screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 5. Useful Management Tools 284 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 285
Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you to - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 286
user's guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 7). 1 Click Login on the upper right of the SyncThru™ Web Service website. 2 Type in the ID and Password then click Login. We recommend you to change the default password for - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 287
firmware and setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Firmware Upgrade: Upgrade your machine's firmware devices that have the Cloning feature in SyncThru™ Web Service. 5. Useful Management Tools 287 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 288
Using SyncThru™ Web Service 3 E-mail notification setup You can receive emails about your machine's status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 289
documents that need to be saved in an editable text format. • Book Scanning: Use for scanning books with the flatbed scanner. • SNS Upload: Provides an easy and quick way to upload scanned image or existing images to a variety of social networking sites (SNS). • E-Book Conversion: Provides the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 290
OS users only (see "Software" on page 7). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 291
Using Samsung Easy Printer Manager Printer information This area gives you general information about your machine. You can check information, such as the machine's model name, IP address (or Port name), and machine status. 2 You can view the online User's Guide. Troubleshooting button: This - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 292
includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Provides options relating to receiving alerts via email. • Alert History: Provides a history of device and toner related alerts. Job Accounting Provides querying of - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 293
you of the machine status. • The Samsung Printer Status window and its contents shown in this user's guide may differ depending on the machine or operating system in use. • Check the operating system(s) that are compatible with your machine (see "Specifications" on page 127). • Available for Windows - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 294
Samsung Printer Status Order Supplies 3 User's Guide 4 5 Close You can order replacement toner cartridge(s) from online. You can view the online User's Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 295
machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung's website, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 296
SyncThru™ Web Service. Your machine needs to be connected to a network. This button will be disabled if your machine is connected via USB cable. Device List & Latest Scanned 6 Image The scan list displays devices that supports Samsung Printer Experience. Under the device, you can see the latest - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 297
Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing parameters. 1 Open the document you want to print. 2 From the Charms, select Devices. 3 Select your printer from the list 4 Click More settings. 5. Useful Management Tools 297 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 298
Using Samsung Printer Experience Basic tab Advanced tab Basic This option allows you to choose save media. Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to layout your documents. 5. - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 299
This option is used for printing confidential documents. You need to enter a password to print using it. Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning. 1 Place a single document face down on the document glass, or load the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 300
Using Samsung Printer Experience 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not available. • You can skip step 5, if the Prescan option is selected. 5. Useful Management Tools 300 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 301
Configurator on the desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. 2 Click each button on the left to switch to the corresponding configuration window. 1 Printer Configuration 2 Port Configuration 5. Useful Management Tools 301 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 302
clicking on the machine icon button on the left side of the Unified Driver Configurator window. 12 Printers configuration Printers configuration has the two tabs: Printers and Classes. 1 Switches to Printers configuration. 2 Shows all of the installed machines. 3 Shows the status, model name, and - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 303
the Linux Unified Driver Configurator The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machine. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected machine as a default machine - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 304
Using the Linux Unified Driver Configurator 13 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 305
312 • Copying problems 320 • Scanning problems 321 • Faxing problems 323 • Operating system problems 325 For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 306
tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. • There may be debris inside the machine. Open the front cover and remove any debris. Ensure that the paper guides are against both sides of the envelopes. 6. Troubleshooting 306 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 307
Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the a press it. • Disconnect the machine's cable and reconnect it. (Power/Wakeup) button on the control, 6. Troubleshooting 307 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 308
" on page 81). • Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 81). If a system error occurs, contact your service representative. The connection cable between the computer and Disconnect the machine cable and reconnect it - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 309
driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service in your application (see "Opening printing preferences" on page 53). See the printer driver help screen (see "Using help" on Troubleshooting 309 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 310
toner" on page 78. • See "Replacing the toner cartridge" on page 81. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, Contact a service representative. may be defective. The machine does not print PDF - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 311
Printing problems Condition Possible cause The machine does not Paper size see "Opening printing preferences" on page 53). Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thin (see "Opening printing preferences" on page 53). 6. Troubleshooting - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 312
meet paper specifications; for example, the paper may be too moist or rough. • If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. • A combination - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 313
to reject toner. Try a different kind or brand of paper. • Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening printing preferences" on page 53). If these steps do not correct the problem, contact a service representative. If - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 314
redistribute the toner (see "Redistributing toner" on page 78). • Clean the inside of the machine (see "Cleaning the machine" on page 91). • Check the paper type and quality. • Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 81). 6. Troubleshooting 314 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 315
causing this copy quality problem. • If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 78). Toner particles are around bold The toner might not adhere properly to this type of paper. characters or pictures • Change the printer option and try - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 316
Printing quality problems Condition Misformed characters Suggested solutions • the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper paper 180° in the tray. 6. Troubleshooting 316 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 317
not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 81). • The machine may require repairing. Contact a service representative. 6. Troubleshooting 317 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 318
. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 81). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting 318 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 319
machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 233). 6. Troubleshooting 319 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 320
guide. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 91). Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the document feeder. If these steps do not correct the problem, contact a service - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 321
in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user's guide. 6. Troubleshooting 321 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 322
Scanning problems The machine printer cable may be improperly connected or the power may be off. mode you want. • The scanner driver is not Scanner is busy receiving or printing data. When the current job is completed, try again. • Invalid handle. • Scanning has failed. 6. Troubleshooting - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 323
media specifications" on page 129). • Check to see if the display shows any error message. If it does, clear the problem. The machine does not send. • Make sure that the original is loaded in the document feeder or on the scanner glass. • Check the fax machine you are sending to, to see if it - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 324
Faxing problems Condition Suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 95). you sent. The - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 325
in ready mode or after printing has completed, check the connection and/or whether an error has occurred. Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. not shown when you click more settings. Machine information - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 326
in Mac with Acrobat Reader 6.0 or higher, colors print incorrectly. Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader. Refer to the Mac User's Guide that came with your computer for further information on Mac error messages. 6. Troubleshooting 326 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 327
Operating system problems 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 328
. Open Unified Linux Driver configurator, switch to Scanners configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the window. • Ensure the port is not busy. Since functional components of machine (printer and scanner) share the same - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 329
following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be printed The PostScript driver may not be installed correctly. • Install the PostScript driver (see "Software Installation" on page - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 330
133 1999 WebSite www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) www.samsung.com www.samsung.com/be (Dutch) www.samsung.com/ be_fr (French) www.samsung.com www.samsung.com Country/Region - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 331
. 0180 5 7267864* (*0,14 €/Min. aus dem dt. Festnetz, aus dem Mobilfunk max. 0,42 €/Min.) www.samsung.com GEORGIA 8-800-555-555 www.samsung.com GHANA 0800-10077 0302-200077 www.samsung.com GREECE 80111-SAMSUNG (80111 726 7864) only from land line (+30) 210 6897691 from mobile and land line - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 332
0800-112-8888 021-5699-7777 www.samsung.com/id IRAN 021-8255 www.samsung.com ITALIA 800-SAMSUNG (726-7864) www.samsung.com JAMAICA 1-800-234-7267 www.samsung.com JAPAN 0120-327-527 www.samsung.com JORDAN 800-22273 065777444 www.samsung.com/ Levant (English) KAZAKHSTAN 8-10-800-500 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 333
PORTUGAL PUERTO RICO QATAR ROMANIA Customer Care Center WebSite 1-800-10-SAMSUNG(726-7864) www.samsung.com/ph for PLDT 1-800-3-SAMSUNG(726-7864) for Digitel 1-800-8-SAMSUNG(726-7864) for Globe 02-5805777 0 801-1SAMSUNG(172-678) * www.samsung.com/pl lub +48 22 607-93-33 ** * (całkowity koszt - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 334
.com www.samsung.com/th www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com/ua (Ukrainian) www.samsung.com/ ua_ru (Russian) www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com Contact SAMSUNG worldwide 334 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 335
with printing as well as mentioned in this user's guide. 802.11 802.11 is a set of standards 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 336
will be higher and at the same time, a toner usage will be as much as the coverage. CSV scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper. Default The value or setting that is in effect when taking a printer - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 337
. A DHCP server provides configuration parameters specific to the DHCP client host requesting, Detection. Distinctive Ring is a telephone company service which enables a user to use a so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 338
the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Fuser Unit The part of a laser printer that fuses the toner onto the print media - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 339
Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer). Intranet A private network that uses Internet Protocols, network connectivity, and possibly the - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 340
can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 341
a networking protocol for querying and modifying directory services running over TCP/IP. LED A Light- physical body, so as to have a printer, a copier, a fax, a scanner and etc. MH Modified Huffman (MH) recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 342
multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers. PDF Portable Document Format (PDF) - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 343
run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier. PPM Pages Per Minute - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 344
where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a data that typically come from scanners. TIFF images make use Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 345
Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner. WPA Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 346
mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 347
/enlarge scan to WPS 85 C 75 cleaning inside 238 outside 227 pickup roller 239 scan unit default settings 22 tray setting 23 22 device options 22 direct printing utility 23 driver installation 23 Unix 167 22 E easy document creator 289 e-book conversion 289 92 eco printing 55 91 email - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 348
207, 210, 211, 215, 217, 225 Linux common Linux problems 327 driver installation for network connected 166 driver installation for USB cable connected 154 driver reinstallation for USB cable connected 155 printer properties 255 printing 254 scanning 266 system requirements 132 unifled - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 349
mac scanning 265 driver troubleshooting preparing originals type print general setup mobile OS mobileprint print media card stock envelope labels output support preprinted paper setting the paper size setting the paper type special media transparency print menu printer preferences Linux printer - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 350
network connected machine 259, 262 Scanning to email 260 Scanning to FTP/SMB server 261 Scanning using the WIA driver 264 USB flash memory 68 secu printing 57 service contact numbers 330 SetIP program 158, 191 Special features 232 specifications 127 print media 129 status 23 - Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 351
supplies life 89 ordering 74 replacing toner cartridge 81 SyncThru Web Service general information 286 SyncThru™ Web Service 286 T toner cartridge estimated life 77 handling instructions 77 non-Samsung and refilled 77 redistributing toner 78 replacing the cartridge 81 storing
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BASIC
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.