Samsung SL-M3870FW User Manual Ver.1.0 (English)

Samsung SL-M3870FW Manual

Samsung SL-M3870FW manual table of contents:

  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 1
    ...guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 2
    ... benefits Features by models Useful to know About this user's guide Safety information Machine overview Control panel... Installing accessories Monitoring the supplies life Setting the toner low alert Cleaning the machine Tips ...35 37 52 58 62 63 4. Troubleshooting Tips for avoiding paper jams Clearing ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 3
    BASIC Understanding display messages 120 5. Appendix Specifications Regulatory information Copyright 127 135 147 3
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 4
    ... chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user's guide • Safety information • Machine overview • Control panel overview • Turning on the machine • Installing the driver locally • ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 5
    ... high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco printing"... both sides of the paper (double-sided printing) (see "Using advanced print features" on page 244... captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 283).
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 6
    ...more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 284). ..., you can get help, support application, machine drivers, manuals, and order information from ... equipped with a USB interface and/or a network interface. Supports various wireless network setting method •...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 7
    ...driver PCL printer driver PS printer drivera XPS printer drivera Direct Printing Utilitya Samsung Easy Scan to PC Settings Fax to PC Settings Printer Manager Device Settings Samsung Printer Status Samsung AnyWeb Printa Samsung Easy Document Creator M337x series M387x ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 8
    Features by models Software Easy Capture Manager SyncThru™ Web Service SyncThru Admin Web ... website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer's OS support the software. (●: Included, Blank: Not available)
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 9
    Features by models Variety feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Network Interface Ethernet 10/100/1000 Base TX wired LAN IEEE 1284B parallel connectora Network Interface 802.11b/g/n wireless LANb Google Cloud Print™ AirPrint Eco printing Duplex (2-...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 10
    Features by models Features Fax Multi-send Delay send Priority send Duplex send Secure receive Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC M337x series ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 11
    ... port, you cannot use the USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. (●: Included, ○: Optional, Blank: Not available)
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 12
    ... list and remove the document from the list (see "Canceling a print job" on page 53)....20). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing... help, support application, machine drivers, manuals, and order information from the Samsung website...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 13
    ... the machine. If you have a problem using the machine, refer to the troubleshooting chapter. Terms used in this user's guide are explained in the ... depending on the machine's firmware/driver version. The procedures in this user's guide are mainly based on Windows 7. Note Conventions Some terms in ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 14
    ... to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 15
    ... or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 16
    Safety information Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 17
    ...disassemble, repair or rebuild the machine by yourself. It can damage the machine. Call a certified technician when the machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. 1. Introduction 17
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 18
    ...Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians ...should only be repaired by a Samsung service technician. When storing consumables such as toner cartridges, keep .... If you do not follow the instructions above, it may cause machine malfunction ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 19
    ... overview 9 Components Machine Power cord Quick installation guide Software CDa Handsetb a. The software CD contains the print drivers, user's guide, and software applications. b. Handset model only (see "Variety feature" on page 9). c. Miscellaneous accessories included with your ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 20
    ... goods may not be available depending on model or country (see "Features by models" on page 7). 1 2 3 4 5 6 Document feeder cover ... 8 20 21 Multi-purpose support trayf Paper width guides on a manual feeder traya 4 ...11 12 22 23 24 25 Toner cartridgeb Toner cartridged Imaging unitd Handsete 13 ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 21
    ... and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 2 3 4 5 Network port USB port 5V output ... (EXT.) Rear cover handle Rear cover a. This is an optional feature (see "Variety feature" on page 9). b. To use the optional IEEE 1284B parallel ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 22
    ... may not be available depending on model or country (see "Features by models" on page 7). • Some buttons may...wireless network connection easily without a computer (see "Wireless network setup" on page 173)..... Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 23
    ... to making a call using speaker phone (see "Receiving manually in Tel mode" on page 275). Sends ... to Scan mode. Indicates the status of your machine (see "Understanding the status LED" on page 117). You...of your machine. Turn on the Eco mode to reduce toner consumption and paper usage when pc-printing ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 24
    Turning on the machine Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 Connect the machine to the electricity supply first. 2 1 2 Turn the power switch on. 1. Introduction 24
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 25
    ...following steps below and go on to installing a network connected machine's driver (see "Installing driver over the network" on page 161). • If you... UNIX printer driver package" on page 167. • The installation window in this User's Guide may differ depending on the machine and interface in use. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 26
    ... window and select Run Setup.exe. 4 Follow the instructions in the installation window. From the Windows 8 Start Screen • Samsung...if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 27
    Installing the driver locally 3 Search and click Samsung Printer Experience. 4 Click Install. • If you install ... screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung's printer management tools, you need to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 28
    ... CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 25). 13 Windows 1 2 ... is connected to your computer and powered on. Click on the Uninstall Samsung Printer Software tile in the Start screen. Follow the instructions in the window. 3 Follow the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 29
    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine's basic settings • Media and tray • Basic printing • Basic copying • Basic scanning • Basic faxing • Using USB memory device ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 30
    ... not applicable to your machine. • Some menu names may differ from your machine depending on its options or the models. • The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 204). 1 Accessing the menu 1 2 3 4...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 31
    Menu overview Copy Feature (see "Copy feature" on page 207) Original Size Stamp Collation Reduce/...Punch Photo Book Centerc Border Erase a. b. c. d. e. Copy Setup Fax Featurea (see "Copy Setup" on page 210) (see "Fax Feature" on page 211) Change Default Multi Send Original Type Darkness Original Size...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 32
    Menu overview Fax Setupa Scan Feature (see "Sending setup" on page 212, (see "Scan feature" on page 216) "Receiving setup" on page 213) FTP Feature ... Duplexa Darkness Darkness DRPD Modeb Manual TX/RX a. Some menus may ... depending on your country. Scan Setup (see "Scan setup" on page 217) Change ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 33
    ... Tray Protectiona Emulation Toner Save Emulation Type Setup System Setup (see "System setup"... Jobs Image Overwritea Fax Send Confirmation Manual Junk Fax Overwrite Method Email Sent ... machine. b. This option only appears when small amount of toner is left in the cartridge. 2. Menu Overview and Basic ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 34
    Menu overview Networka (see "Network setup" on page 228) TCP/IP (IPv4) Protocol...Fi Settings a. Wired and Wireless model only (see "Features by models" on page 7). b. This option is available when ...or RAM Disk is installed. c. Wireless model only (see "Features by models" on page 7). Job Managementb (...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 35
    ... can set the machine's settings by using the Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, see "Device Settings" on page 292. - For Windows and ..., you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 36
    ... links to set other settings useful for using the machine. • See "Entering various characters" on page 236. • See "Keypad letters and numbers" on page 236. • See "Setting the paper size and type" on page 47. • See "Setting up the Address Book" on page 238. 2. Menu Overview and Basic ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 37
    ... change the size, you need to adjust the paper guides. • Using print media that does not meet... may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements...cause a fire. • Use designated print media (see "Print media specifications" on page 129)....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 38
    .../LGL or A4 size, depending on your country. To change the paper size, adjust the guide as shown below. Paper quantity indicator shows the amount of paper in the tray. 1 1 Full 2 Empty 2 If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. 2....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 39
    ... to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 37). Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 40
    ...paper jam or the paper can be wrinkled. Illustrations on this user's guide may differ from your machine depending on ... your machine type (see "Front view" on page 20). The multi-purpose (or manual feeder) ..., such as postcards, note cards, and envelopes (see "Print media specifications" on page 129). ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 41
    ... and weight of print media at a time in the multipurpose (or manual feeder) tray. To prevent paper jams, ... printing when there is still paper in the multi-purpose (or manual feeder) tray. This also applies to other ...avoid paper jams and print quality problems (see "Print media specifications" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 42
    ... and tray 3 Squeeze the multi-purpose (or manual feeder) tray paper width guides and adjust them to ... error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to ... mode)> Device Settings. Or if your machine supports a display screen, you can set it ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 43
    ... Cotton Recycled Archive Tray 1 ● ● Optional traya ● ● Multi-purpose (or manual feeder) tray Envelope Printing successfully on envelopes ...the rear cover opened during printing. a. This is an optional feature (see "Variety feature" on page 9). ( ●: Supported, Blank: Not supported) 2. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 44
    Media and tray • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 1 • 1 Pressure lever 1 Acceptable 2 Unacceptable • When selecting envelopes, consider the following factors: Weight: should not exceed 90 g/m2 otherwise; jams may occur. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 45
    Media and tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. Labels To avoid damaging the machine, use only ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 46
    ...separation. Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. Make sure that there is no exposed adhesive material...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 47
    ... Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 53). ... error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to...mode) > Device Settings. Or if your machine supports a display screen, you can set ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 48
    Media and tray 6 Using the output support • If more than 50 pages (one-sided..., paper may not properly align on the output support. Close the output support or turn the paper over in the ...support will help the printed pages to align. Unfold the output support. 2. Menu Overview and Basic Setup 48
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 49
    ...to load an original for copying, scanning, and sending a fax. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). On the scanner glass Using the scanner glass, you...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 50
    ... copying may affect copy quality and toner consumption. • Dust on the scanner glass may ... black spots on the printout. Always keep it clean (see "Cleaning the scan unit" on page 95). ... face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. • Do ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 51
    ... separate the pages before loading originals. 3 Adjust the document feeder width guides to the paper size. 2 Load the original face up into the document feeder...glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the scan unit" on page 95). 2. Menu Overview and...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 52
    ... For special printing features, refer to the Advanced Guide (see "Using advanced print features"... Installation" on page 151). • For Windows 8 user, see "Basic printing" on page 296. The following ..., click Properties or Preferences from the Print window (see "Opening printing preferences" on page 53...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 53
    ... panel. 11 Opening printing preferences • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 54
    ...apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on...current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 293). 4..., which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 55
    ...menus for some models. The Eco function cuts toner consumption and paper usage. The Eco ...edge) feature is only available for duplex models (see "Variety feature" on page 9). • Depending on the printer ...SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 56
    ...Change Template: Follow the settings from Syncthru™ Web Service or Samsung Easy Printer Manager. Before... > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings..., click Properties or Preferences from the Print window (see "Opening printing preferences" on page 53...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 57
    ... menus may differ from model to model (see "Accessing the menu" on page 30 or "Control ... Starting secure printing from the SyncThru™ Web Service Select the document to print. Enter the password ...Click Login on the upper right of SyncThru™ Web Service website. Settings > Machine Settings > System...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 58
    ...copying • For special printing features, refer to the Advanced Guide (see "Copy" on page 207). • Accessing ...Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • It may ... more by using the control panel buttons (see "Changing the settings for each copy" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 59
    ... the darkest. Press (Stop/Clear) button to return to ready mode. • This feature may not be available depending on model or optional goods (see "Variety feature" on page 9). • If the machine set to Eco mode, reduce and enlarge features are not available. Original Type The original setting is ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 60
    Basic copying To scale the copy by directly entering the scale rate • The original must be placed on the scanner glass to use this feature. 1 Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge > Custom on the control panel. Or select (Menu) > Copy Feature > Reduce/Enlarge> Custom on • If...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 61
    Basic copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press (Start) button. • If you do not press the copied. (Start) button, only the front side will be • If the original is larger than the printable area, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 62
    ..., or select Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced ... save each profile to a different path. • To change the Samsung Easy Printer Manager > advanced mode ... to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine"...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 63
    ... • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 269..." on page 21). Refer to the Quick Installation Guide how to make a connection. The method of making a telephone ... provided with the machine, contact your Internet service provider for use on DSL Micro-filter...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 64
    ... directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" ... originals are automatically erased from memory. Sending a fax manually Perform the following to send a fax using ...and the darkness to suit your fax needs (see "Adjusting the document settings" on page 65)....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 65
    .... • Once you have entered a group dial number, you cannot enter another group dial number. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page 22). 8 When you have finished entering fax numbers, select No at the Another No...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 66
    ... current fax job. To change the default setting (see "Fax" on page 211). Select the option you...if the machine with which you are communicating also supports the Super Fine resolution. 1 2 3 Select (fax)... with which you are communicating does not support Super Fine resolution, the machine transmits ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 67
    ... a USB memory device This USB memory device is supported for M387x/ 407x series (see "Variety feature" on page 9). The USB memory port on the front of your machine is... V1.1 and USB V2.0 memory devices. Your machine supports USB memory devices with FAT16/FAT32 and a sector ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 68
    ... automatically detect it. For details about these features, see the user's guide of the USB memory device. You can... Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control ...documents face up into the document feeder (see "Loading originals" on page 49). Select ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 69
    ... (Stop/Clear) button to return to ready mode. Printing from a USB memory device You can directly print files stored on a USB memory device. File is supported by Direct Print option. 1 2 Select (scan) > control panel. (Menu) > Scan Feature > USB Feature on the Select the setting option you want ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 70
    ... the USB memory port on your machine, and then press Direct USB. Select USB Print. Select the folder or file you want and press OK. If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder. 1 2 3 4 Insert the USB memory device into the USB ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 71
    ...then press Direct USB. Select File Manage > Format and press OK. Select Yes. Press (Stop/Clear) button to return to ready mode. If you see [+] or [D] in the front of a folder name, there are one or more files or folders in the selected folder. Viewing the USB memory status After deleting files or ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 72
    ... and accessories • Available consumables • Available accessories • Available maintenance parts • Storing the toner cartridge • Redistributing toner • ... • Installing accessories • Monitoring the supplies life • Setting the toner low alert • Cleaning the machine • Tips for moving ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 73
    ...See "Available accessories" on page 75. • See "Available maintenance parts" on page 76. To order Samsung-authorized supplies, accessories, and maintenance parts, contact.../supplies, and then select your country/region to obtain the contact information for service. 3. Maintenance 73
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 74
    ... as the machine you are using. Otherwise, new toner cartridges or other supplies will be incompatible with your... supplies according to the specific country conditions. Samsung does not recommend using non... guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 75
    ...goods may not be available depending on model or country (see "Features by models" on page 7). Accessory Memory module .... If you are experiencing frequent paper supply problems, you can attach an additional 520a sheet... 512 MB • M3370/ M3870/ M4070 series: SL-SCF3800 • M3375/ M3875/ M4075 series: ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 76
    ...machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. ... avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which is to maintain your machine in top working...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 77
    ... corrosive gases are present. An environment with salty air. 3 1 Handling instructions • • • Do not touch the surface of the photoconductive drum in ... machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. Estimated cartridge life Estimated cartridge ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 78
    ... telling you which cartridge is low on toner (see "Using Samsung Printer Status" on page ... improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks ... even after you have redistributed the toner. Illustrations on this user's guide may differ from your ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 79
    Redistributing toner 4 M3370/ M3870/ M4070 series 3. Maintenance 79
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 80
    Redistributing toner 5 M3375/ M3875/ M4075 series 3. Maintenance 80
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 81
    ... computer telling you cartridge is empty on toner (see "Using Samsung Printer Status" on page ... the initial print quality. • Illustrations on this user's guide may differ from your machine depending .... • Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 82
    Replacing the toner cartridge 6 Toner cartridge M3370/ M3870/ M4070 series Click this link to open an animation about replacing a toner cartridge. 1 2 3. Maintenance 82
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 83
    Replacing the toner cartridge M3375/ M3875/ M4075 series Click this link to open an animation about replacing a toner cartridge. 1 2 3. Maintenance 83
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 84
    Replacing the imaging unit 7 Imaging unit M3375/ M3875/ M4075 series Click this link to open an animation about replacing a imaging unit. 3. Maintenance 84
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 85
    ... > Devices and Printers. When installing accessories, the battery inside the machine is a service component. Do not change it by yourself. There is a ... replaced by an incorrect type. Dispose used batteries according to the instructions. 3 4 Right-click your machine. For Windows XP/2003/2008/Vista,...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 86
    Installing accessories • If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. Admin Job Accounting: Allows you to associate user and account identification information with each document you print. User permission: If you check this ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 87
    ... install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if ... that your machine problem is being caused by third party DIMM's. The order information is provided for optional accessories (see "Available accessories" on page 75). After installing the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 88
    Installing accessories 2 2 1 1 3. Maintenance 88
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 89
    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace ..., if necessary. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • Some menus may not appear in ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 90
    ...low, a message or LED informing the user to change the toner cartridge appears. You can set ... the machine's settings by using the Device Settings in Samsung Easy Printer Manager program. - For Windows ... Settings, see "Device Settings" on 1 2 3 Select (Menu) > System Setup > Maintenance > Toner Low ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 91
    Cleaning the machine If printing quality problems occur or if you use your machine in a.... • If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue ... water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 92
    ... buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside ... off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending ...options or models. Check your machine type (see "Front view" on page 20). 3. Maintenance ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 93
    Cleaning the machine 1 3. Maintenance 93
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 94
    ...a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 2 2 1 3. Maintenance 94
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 95
    ... switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). 1 2 Slightly dampen a soft, lint-free cloth...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 96
    Cleaning the machine 3 Wipe the surface of the scanner until it is clean and dry. 4 3 1 2 1 2 3 4 Scanner lid Scanner glass Document feeder glass White bar 4 Close the scanner lid. 3. Maintenance 96
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 97
    ...moving & storing your machine • • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. When moving the machine, make sure at least two people are holding the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 98
    ... the error.If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting" on page 305).If you cannot find a solution in the User's Guide or the problem persists, call for service.
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 99
    .... To avoid paper jams, refer to the following guidelines Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37). Do not remove paper...not mix papers in a tray. Use only recommended print media (see "Print media specifications" on page 129). 4. Troubleshooting 99
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 100
    .... 1 In tray1 Click this link to open an animation about clearing a jam. Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4. Troubleshooting 100
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 101
    ... link to open an animation about clearing a jam. • Illustrations on this user's guide may differ from your machine depending on its model ...optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 102
    Clearing jams If you do not see the paper in this area, stop and go to next step: If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 102
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 103
    Clearing jams 3 In the multi-purpose (or manual feeder) tray M337x series Click this link to open an animation about clearing a jam. 4. Troubleshooting 103
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 104
    Clearing jams M387x/ M407x series Click this link to open an animation about clearing a jam. 4. Troubleshooting 104
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 105
    Clearing jams 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4. Troubleshooting 105
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 106
    Clearing jams M3370/ M3870/ M4070 series Click this link to open an animation about clearing a jam. 4. Troubleshooting 106
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 107
    Clearing jams M3375/ M3875/ M4075 series Click this link to open an animation about clearing a jam. 1 2 2 1 4. Troubleshooting 107
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 108
    Clearing jams 5 In the exit area Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting 108
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 109
    Clearing jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 109
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 110
    Clearing jams 6 In the duplex unit area Click this link to open an animation about clearing a jam. 4. Troubleshooting 110
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 111
    Clearing jams If you do not see the paper in this area, stop and go to next step: 1 1 2 7 Clearing original document jams To prevent document jams, use the scanner glass for thick, thin or mixed paper originals. 4. Troubleshooting 111
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 112
    ...carefully. Original paper jam in front of scanner • Illustrations on this user's guide may differ from your machine depending on its model...optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 113
    Clearing jams Original paper jam inside of scanner • Illustrations on this user's guide may differ from your machine depending on its model...optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 114
    Clearing jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 114
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 115
    ...jams Original paper jam in exit area of scanner • Illustrations on this user's guide may differ from your machine depending on its model or optional goods Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 116
    ... jam in scanner duplex path • Illustrations on this user's guide may differ from your machine depending ... model or optional goods. Check your machine type (see "Front view" on page 20).... (supported Duplex Automatic Document Feeder (DADF)) (see "Variety feature" on page 9). 2 1 4. Troubleshooting ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 117
    ... may not be available depending on model or country (see "Control panel overview" on page 22)...., look at the error message and its instructions from the troubleshooting part (see "Understanding display messages"... "Using Samsung Printer Status" on page 293). • If the problem persists, call a service ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 118
    .... Check the display message. When the problem is cleared, the machine resumes. Blinking Status Red • Small amount of toner is left in the ... The machine is disconnected from a wireless network. When the backlight blinks, the machine is receiving or printing data. Description 4. Troubleshooting 118
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 119
    ... to stop or continue printing from the SyncThru™Web Service (Settings > Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings... off this option and continuing to print may damage the device's system. 4. Troubleshooting 119...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 120
    ...the computers's Printing Status program window (see "Using Samsung Printer Status" on page 293). •... try the printing job again. If the problem persists, call a service representative. • When you call for... paper exit area. Clear the jam (see "In the exit area" on page 108). 4. Troubleshooting 120
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 121
    ...confirm it is seated properly. If the problem persists, Error [error number] contact the service representatives....not not for your compatible. machine. Check guide IMG. Not Installed The imaging unit... is not cartridge with a Samsung-genuine suitable for your cartridge (see "Replacing the toner machine...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 122
    ...printing quality by redistributing the toner (see "Redistributing toner" on page 78). Samsung does not ... cannot guarantee a nongenuine Samsung cartridge's quality. Service or repair required as a result of using .... Load paper in tray (see "Tray 1 / optional tray" on page 39). 4. Troubleshooting 122...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 123
    ...solutions Load paper in the multipurpose tray (see "Multipurpose (or manual feeder) tray" on page 40... address and reset it if necessary (see "Printing a network configuration report" on page .... Replace the tray pickup roller with a new one. Contact the service representatives. 4. Troubleshooting 123...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 124
    ... pickup roller with a new one. Contact the service representatives. Print or remove the received fax... cover is not securely latched. There is a problem in the Motor system. Reboot the power. If... in the LSU. Reboot the power. If the problem persists, please call for service. 4. Troubleshooting 124...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 125
    ... number] Video System Failure: [error number] Call for service if the problem persists Meaning There is a ...the tray 2. Suggested solutions Check the tray2 connection. There is a problem in the video system. Reboot the power. If the problem persists, please call for service. 4. Troubleshooting 125
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 126
    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright 127 135 147
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 127
    ... 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimensiona Weighta Noise Level b Items Width x Length x Height Machine with consumables Ready ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 128
    ... 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. See the rating label on the machine for the correct voltage (V), frequency (hertz) and ...avoided only when the power cable is not connected. Wireless models only (see "Features by models" on page 7). 5. Appendix 128
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 129
    ... x 229 mm (6.37 x 9.01 inches) 114 x 162 mm (4.48 x 6.38 inches) Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Manual feederb c 70 to 85 g/m2 (19 to 23 lbs 70 to 85 g/m2 (19 to 23 lbs 70 to 85 g/m2 (19 to 23 lbs bond) bond) bond) • 250 sheets ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 130
    ... Tray1 / Optional tray Multi-purpose tray Manual feederb c Not available in tray1/ 138 ... section Minimum size (custom)e, f • Multi-purpose(or manual feeder) tray: 76 x 127 mm ...environmental conditions. M337x series only. 1 sheet for manual feeder. The smoothness of the labels used in this machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 131
    ... 32-bit or 64-bit processor or higher • Support for DirectX® 9 graphics with 128 MB memory ...32-bit or 64-bit processor or higher • Support for DirectX® 9 graphics with 128 MB memory ...rights can install the software. • Windows Terminal Services is compatible with your machine. 5. Appendix 131
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 132
    Specifications Mac Operating system Mac OS X 10.5 Mac OS X 10.6 Mac OS X 10.7 - 10.8 • Intel® processors • 867 MHz or faster Power PC G4/G5 • Intel® processors • Intel® processors Requirements (Recommended) RAM 512 MB (1 GB) 1 GB (2 GB) 2 GB CPU Free HDD space 1 GB 1 GB 4 GB Linux ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 133
    Specifications Unix Items Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Free HDD space Up to 100 MB Requirements 5. Appendix 133
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 134
    Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the ... it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100/...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 135
    ... above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage your ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 136
    ... time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. For more information on the ENERGY STAR program see http:// www.energystar.gov For ENERGY STAR certified models, the ENRGY STAR label will be on your machine. Check if your machine is ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 137
    ... of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection systems) This marking on the product, accessories or ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 138
    ... residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 139
    ... information 15 United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) Intentional emitter per FCC Part...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 140
    Regulatory information 17 Germany only 18 Turkey only The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 141
    ...notice in writing, to allow the customer an opportunity to maintain uninterrupted service The equipment complies with Part 68 of the FCC rules and ...notify the customer. b give the customer an opportunity to correct the equipment problem. c inform the customer of the right to bring a complaint to the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 142
    ... numbers, use a non-emergency number to advise the emergency service dispatcher of your intentions. The dispatcher will give you further instructions on how to actually test the emergency number. This machine may not be used on coin service or...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 143
    ... PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The.../5/EC. The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 144
    Regulatory information European radio approval information (for products fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 145
    ... wireless communication. In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a ... the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 146
    Regulatory information 27 China only 5. Appendix 146
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 147
    ...Co., Ltd. All rights reserved. This user's guide is provided for information purposes only. All ... herein is subject to change without notice. Samsung Electronics is not responsible for any direct... damages, arising from or related to use of this user's guide Samsung and the Samsung logo are trademarks...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 148
    ...'s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.... may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 149
    ... 2. Using a Network-Connected Machine Useful network programs Wired network setup Installing driver over the network IPv6 configuration Wireless network setup Samsung MobilePrint AirPrint Google Cloud Print™ 157 158 161 170 173 199 200 202 4. Special Features Altitude adjustment Storing email ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 150
    ... Tools Accessing management tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru™ Web Service Using Samsung Easy Document Creator Using Samsung Easy ... the Linux Unified Driver Configurator 301 6. Troubleshooting Paper feeding problems Power and cable connecting ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 151
    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine ... If you are a Windows OS user, refer to the Basic Guide for installing the machine's driver (see "Installing the driver locally" on page 25). • Only...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 152
    ... Connection using USB cable on the Printer Connection Type and click Continue. Click Add Printer button to select your printer and add it to your printer list. If your machine supports fax, click Add Fax button to select your fax and add it to your fax list 12 3 4 5 6 7 8 9 Double-click the CD-ROM ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 153
    Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 2 3 4 5 Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 154
    ...Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). The installation program added the Unified ...are not a super user, ask your system administrator. 3 4 5 6 7 From the Samsung website, download the Unified Linux Driver package to your...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 155
    ... are not a super user, ask your system administrator. 3 Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/[root@localhost uninstall]#./uninstall.sh 4 5 Click Next. Click Finish. 1. Software Installation 155
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 156
    ...Machine This chapter gives you step-by-step instructions for setting up a network connected machine ...network • IPv6 configuration • Wireless network setup • Samsung MobilePrint • AirPrint • Google Cloud Printମ. Supported optional devices and features may differ according to your model (see ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 157
    ... solution for network administrators. SyncThru™ Web Admin Service provides you with an efficient way of managing ...and lets you remotely monitor and troubleshoot network machines from any site with corporate ... that does not support the network port, it will not be able to use this feature (see "Rear ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 158
    ...Setting IP address • The machine that does not support the network interface, it will not be able to use ... is not supported by this program. • Accessing menus may differ from model to model (see "Accessing ... address and IP address. The following instructions may differ for your model. 2. Using ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 159
    ...website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Follow the instructions in the installation window. Connect ...3 Find the machine's MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 158) and ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 160
    ...window to open the TCP/IP configuration The following instructions may vary from your model or operating ... manager before proceeding. 1 2 3 4 Open /opt/Samsung/mfp/share/utils/. Double-click ...'s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 161
    ... features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 162
    ... on. Also, your machine's IP address should have been set (see "Setting IP address" on page 158). Insert the supplied software CD into... screen. Select the one you wish to use and click OK. Follow the instructions in the installation window. 3 Read and accept The software End User License Agreement ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 163
    ... over the network From the Windows 8 Start Screen • Samsung Printer Experience app can only ...can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support ... that will show the current machine's host name (see "Printing a network configuration report" on page...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 164
    Installing driver over the network Command- line /s or /S /p"" or /P"" Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. Specifies printer port. Definition Starts silent ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 165
    ...not remove printer driver files from your system. This command will remove all installed device drivers and application software from your system. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. This command ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 166
    ... should have been set. Download the Unified Linux Driver package from the Samsung website. Extract the UnifiedLinuxDriver.tar.gz file and open the ... website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 2. Using a Network-Connected Machine 166
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 167
    ...Samsung website (http://www.samsung.com > find your product > Support or Downloads). Installing the UNIX printer .... UNIX • Make sure your machine supports the UNIX operating system before installing ... "Operating System" on page 7). See administration guide of your UNIX OS for details. 4 Unpack ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 168
    Installing driver over the network 6 Run the install script. "./install -i" install is the installer script file which is used to install or uninstall the UNIX Printer Driver package. Use "chmod 755 install" command to give the permission to the installer script. The utility should be used to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 169
    Installing driver over the network 4 5 6 7 8 9 10 11 12 Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 170
    ... not be available depending on model or country (see "Features by models" on page 7 or "Menu overview...-level menus for some models. The machine supports the following IPv6 addresses for network printing... address configured by a DHCPv6 server. Manual Address: Manually configured IPv6 address by a user...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 171
    ... menus may differ from model to model (see "Accessing the menu" on page 30). • It may ... menus for some models. From the SyncThru™ Web Service Activating IPv6 1 2 Select (Menu) > Network ...: admin Password: sec00000 3 4 5 6 7 When the SyncThru™ Web Service window opens, move the mouse cursor...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 172
    ...configuration 1 2 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report" ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 173
    Wireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 7). • If the IPv6 network seems to not be working, set all the network ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 174
    ...See "Using a network cable" on page 190. • See "Machines with a display (or touch) screen" on page... • If problems occur during wireless set up or driver installation, refer to the troubleshooting... printers. Refer to the Access Point user' guide for password settings. 2. Using a Network-Connected...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 175
    ... your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you...or wireless router) you are using. Refer to the user's guide of the access point (or wireless router) you are ...• Check if the access point (or wireless router) supports Wi-Fi Protected Setup™ (WPS). ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 176
    ... the and hold the seconds. (WPS) button on the control panel, press 5 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. Connecting in PIN mode (WPS) button on the control panel for more than 2 1 Select panel. OR (...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 177
    ... the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 3 Insert the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 2. Using a Network-Connected...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 178
    ... address. 1 The network configuration report, including PIN, must be printed (see "Printing a network configuration report" on page 158). In ready mode, ... the supplied software CD into your CD-ROM drive, and follow the instructions in the window to set up the wireless network. 2. Using a Network-...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 179
    ... need to install a machine driver to print from an application (see "Installing driver over the network" on page 161).... Custom: In this mode, users can give or edit manually their own SSID , or choose the security ... you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 180
    Wireless network setup Access point via USB cable (recommended) Items to prepare Access point Network-connected computer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable Creating the infrastructure network 1 2 Check wheter the USB ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 181
    Wireless network setup 3 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing "X" with the letter, which represents your CDROM drive and click OK. • For Windows 8, If the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 182
    ... or if you want to set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network ...with searching for wireless devices. If your printer supports Wi-Fi Direct, the following screen appears....build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 183
    Wireless network setup 10 11 12 Select software to be installed. After selecting the components, you can also change the printer driver name, set the machine to be shared on the network, set the machine as the default machine. Click Next. Click Finish. Ad hoc via USB cable If you do not have an ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 184
    Wireless network setup 3 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing "X" with the letter, which represents your CDROM drive and click OK. • For Windows 8, If the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 185
    Wireless network setup • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. • ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 186
    Wireless network setup 8 9 10 11 12 17 The Wireless Network Setting Complete window appears. Click Next. When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next. Select software to be installed. After selecting the components, you can...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 187
    ...(or router). 12 When you set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network ... appropriate WEP Key Index. If your printer supports Wi-Fi Direct, the following screen appears. ...build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 188
    ... the CD-ROM that appears on Finder. After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installation for Mac" on page 152). Double-click the MAC_Installer folder > Installer OS X icon. Click Continue. Read the license agreement ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 189
    Wireless network setup • Enter the wireless Network Name: Enter the SSID name (SSID is casesensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 190
    ...If the network cable is connected, it may have trouble finding the machine when configuring the wireless network... to install a machine driver to print from an application (see "Installation for Mac" on page 152). 18... that do not support the network port will not be able to use this feature (see "Rear...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 191
    ... using SetIP Program (Windows) This program is used to manually set the network IP address of your ... and can be found in the Network Configuration Report. See "Setting IP address" on page 158. ... ID: admin Password: sec00000 5 6 When the SyncThru™ Web Service window opens, click Network Settings. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 192
    ...Operation Mode refers to the type of wireless connections (see "Wireless network name and network ...your CD-ROM drive, and follow the instructions in the window to set up the wireless network....Click Login on the upper right of the SyncThru™ Web Service website. 2. Using a Network-Connected Machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 193
    ...Fi Direct networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP services. • The maximum number of devices that can be connected via Wi-Fi... from a wired network. • After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 194
    ...Accessing menus may differ from model to model (see "Accessing the menu" on page 30 ). - • - Select ... and configure Wi-Fi Direct from SyncThru™ Web Service. • • Access SyncThru™ Web ... network configuration report to check the output (see "Printing a network configuration report" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 195
    ... disable Wi-Fi Direct. 21 Troubleshooting for wireless network Problems during setup or driver ... to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone... cable. The machine does not support wireless networking (see "Features by models" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 196
    ... and machine. If the printing job is not working in DHCP mode, the problem may be caused by the automatically changed IP address. Compare the IP address ...network information report of your printer, and then check the IP address (see "Printing a network configuration report" on page 158). 2 Check the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 197
    ... point (or wireless router), refer to its own user's guide. - For a Static network environment The machine uses the... might be blocking the communication. Refer to the user's guide for the software to turn it off and try ...: 169.254.133.1 • Other problems If problems occur while using the machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 198
    ... wireless communication types (e.g., Bluetooth) are not supported. When using the ad hoc mode, in operating ... ad hoc mode at the same time for Samsung wireless network machines. The machine is within ... router) are not separated by poles, walls, or support columns containing metal or concrete. 2. Using...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 199
    ...web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with your ... isn't necessary - just simply install the Samsung MobilePrint application, and it will automatically detect ...and PDFs, scanning is also supported. If you have a Samsung multifunction printer, scan...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 200
    ... first time logging into SyncThru™ Web Service, type in the below default ID and ...ID: admin • Password: sec00000 When the SyncThru™ Web Service window opens, click Settings > Network ...Printing via AirPrint For example, the iPad manual provides these instructions: 1 2 Check whether the machine ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 201
    Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( the print center. ) in multitasking area. You can click cancel in 2. Using a Network-Connected Machine 201
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 202
    ... are ready to use the Google Cloud Print™ service. You can print your document ... (http://www.google.com/cloudprint/learn/ or http:// support.google.com/cloudprint) for more information about Google ... > Proxy Setting. Contact your network service provider or network administrator for more information...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 203
    ... your printers. Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in the ... application or the device you are using. You can see the application list that supports Google Cloud Print™ service. 2 3 4 5 6 7 Access the Google Docs™ ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 204
    3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print • Copy • Fax • Scan • System setup • Network setup • Job management • Direct USB 205...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 205
    ... can check the features available for each model in the Basic Guide (see "Menu overview" on page 30).The following are tips for using this chapter • The control panel provides ... (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 22). • ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 206
    Print Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). Item Copies Description You can enter the number of print using the number keypad. Sets the resolution option. The higher the setting, the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 207
    ... on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). • 1 ->1 Sided: Scans one side of an ... Original Size Sets the image size. Reduces or enlarges the size of a copied image (see "Reduced or enlarged copy" on page 59). Description • 2->1 Sided •...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 208
    ... is easier to read, when the original contains faint markings and dark images (see "Darkness" on page 58) Improves the copy quality by selecting the document type for the current copy job (see "Original Type" on page 59) Set the machine to sort the copy job. For...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 209
    ...: You can select the transparency. • Position: Sets the position. ID Copy This feature is helpful for copying a small-sized item such as business card (see "ID card copying" on page 60). Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. You can select the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 210
    ... with the cover open. Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press Book Copy • Left Page: Use this option to print left page of the book. • ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 211
    .... If so, it is not applicable to your machine (see "Menu overview" on page 30). Original Type ... contains faint markings and dark images (see "Darkness" on page 66). The default document settings ... can adjust the resolution to produce a higher quality fax (see "Resolution" on page 65). Memory Send On ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 212
    ...your received faxes from being accessed by unauthorized people (see "Receiving in secure receiving mode" on page ...If so, it is not applicable to your machine (see "Menu overview" on page 30). Send ... to receive the fax, this feature may be useful. • See "Forwarding a sent fax to another destination"...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 213
    ... on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). • Fax Confirmation • Fax Send Confirmation ... screen. Item Receive Mode Description Selects the default fax receiving mode (see "Changing the receive modes" on page 274). If you select On-Error,...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 214
    ... different telephone numbers. You can set the machine to recognize different ring patterns for each number. This setting may not be available depending on your country (see "Receiving faxes using DRPD mode" on page 275). Prints the received fax data on both sides of the paper. You can save the paper...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 215
    Fax 6 Change Default setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press panel. Item Change Default Description The fax options can be set to those most ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 216
    ... and send the scanned image to an folder server (see "Using shared folder features" on page 278...scanned image to a directory such as My Documents (see "Scanning from network connected machine" on page ...originals and email the scanned image to destinations (see "Scanning to email" on page 260). Local ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 217
    ... can create and use the shared folder (see "Using shared folder features" on page 278...If so, it is not applicable to your machine (see "Menu overview" on page 30). File ...Enter the destination's information. • XPS: This feature is only supported for the devices that have mass storage. • The file ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 218
    Scan Item Change Default Original Size Original Type Resolution Description The scan options can be set to those most frequently used. Sets the image size. Sets the original document's type. Sets the image resolution. You can select the color options of scan outputs. • Color: Uses color to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 219
    ... displayed. Scans the originals and saves the scanned data on the connected computer if it supports the WSD (Web Service for Device) feature. WSD You can ... a report contains characters or fonts that the machine does not support, Unknown could be printed instead of the characters/ fonts ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 220
    ... the fax machine. *9* is the remote receive code preset at the factory (see "Receiving faxes with an extension telephone" on page 275). Selects ...overwrites the data with different patterns eliminating the possibilities of recovery. • Manual: When printing, copying, scanning, and faxing, the machine...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 221
    ... or closing the front cover • pulling a tray out or pushing a tray in • connecting a USB memory device (only for the models that support USB memory devices) Altitude Adjustment Auto CR Firmware Version Auto Continue Item Description Determine whether or not the machine continues printing when it...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 222
    ... runs out of paper. Item Description Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would ... fonts, open hyperlinks, or execute scripts, audio files, or video files. Toner Save Auto Tray Switch This option does not appear if you selected ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 223
    ...to turn the Eco mode on or off. Paper setup Troubleshooting Some menus may not appear in... Selects the eco template set from the SyncThru™ Web Service. Image Mar. Custom Color Allows you... colors automatically. • Print Density: Allows you to manually adjust the color density for print. Adjust the...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 224
    ... models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu ... (Menu) > System Setup > Sound/Volume on the control panel. Manual Feeder Sets the paper margins in manual feeder tray. Or press Setup > Machine Setup> Next > Initial Setup > Sound/Volume on...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 225
    ... machine answers. Report Alarm Sound Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • • Press (Menu) > System Setup > Report on the control panel. Or press ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 226
    ... Mar. Item CLR Empty Msg. Description When toner cartridge is empty, this option appears. You can ... empty message. Shows the supply life indicators (see "Monitoring the supplies life" on page 89.) ... Job Accounting is enabled from the SyncThru™ Web Admin Service. You can print a report of printout ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 227
    ... Description Customizes the alert toner low or toner empty (see "Setting the toner low alert" ... machine's serial number. When you call for service or register as a user on the Samsung website, you can find... If so, it is not applicable to your machine (see "Menu overview" on page 30). • Press Setup...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 228
    ...Ethernet You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Settings > Network Settings (see "Using SyncThru™ Web Service" on page 286). Turn the power...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 229
    ... You can set whether to use SyncThru™ Web Service or not. HTTP Turn the power off and on... the WINS server. WINS (Windows Internet Name Service) is used in the Windows operating system. You can ...set SetIP settings. You can configure SLP (Service Location Protocol) settings. This protocol allows host ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 230
    Job management Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press Item Active Job Stored Job Secured Job Shared Folder (Menu) >Job Management on the control ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 231
    Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. Item USB ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 232
    4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Storing email address • Entering various characters • Setting up the Address Book • Registering authorized users • Printing features • Scan features • Fax ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 233
    ...the machine above sea level. The following information will guide you on how to set your machine for the best print ..., you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "... (see "Using SyncThru™ Web Service" on page 286). • You can also set the altitude in...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 234
    ... may not be available depending on model or optional goods (see "Features by models" on page 7). If you make ... up email address using SyncThru™ Web Service. Searching for an email address Searching sequentially through memory 1 2 3 Access the SyncThru™ Web Service (see "Using SyncThru™ Web ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 235
    Storing email address Searching with a particular first letter 1 Select (scan) > (Address Book) > Search&Send > Select an address group > ID on the control panel. Or select Scan to > (Address Book) > Search&Send > Select an address group > ID on the control panel. 2 3 Enter the first few ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 236
    ... labeled with MNO. Each time you press 6, the display shows a different letter, M, N, O, m, n, o and finally 6. To find the letter that you want to enter, see "Keypad letters and numbers" on page 236. • Some of the follow key values may not appear depending on the job you are doing. • You can ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 237
    Entering various characters Key 8 9 0 * TUVtuv8 WXYZwxyz9 &+-,0 These symbols are available when you type for network authentication These symbols are available when you type for network authentication.) Assigned numbers, letters, or characters 4. Special Features 237
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 238
    Setting up the Address Book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. 6 Using speed dial numbers When you are prompted to enter a ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 239
    Setting up the Address Book 4 5 8 Change the fax number and press OK. Press mode. (Stop/Clear) button or home( ) icon to return to ready 6 7 8 Repeat step 3 to include other speed dial numbers into the group. When you have finished, select No when Another No.? appears and press OK. Press mode. (...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 240
    ... not be available depending on model or optional goods (see "Features by models" on page 7). You can import...CSV file format using SyncThru™ Web Service. 1 2 3 Select ct (fax) > (Address Book)...which is labeled with "MNO." 1 2 3 4 12 Access the SyncThru™ Web Service (see "Using SyncThru™ Web ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 241
    ... Setup > Next > Reports > Address Book on the touch screen. Press OK. The machine begins printing. 1 2 3 4 Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). Click Address Book tab > Individual. Select Import form the Task drop ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 242
    ... not be available depending on model or optional goods (see "Features by models" on page 7). 9 Enter User ...created. 10 Click Apply. 1 2 3 Access the SyncThru™ Web Service (see "Using SyncThru™ Web ... Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 243
    Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 52). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). If Printing preferences has a ►, you can select ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 244
    ...features XPS printer driver: used to print XPS file format. • See "Features by models" on page 7. • The XPS printer driver can be ...driver from the Samsung website, http:// www.samsung.com > find your product> Support or downloads. 2 3 Click Print. Type in the destination path and the file name...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 245
    ... Select the Help menu or click the on page 54). button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help" Item Multiple Pages per Side Description Selects the number of pages to print on a single sheet of paper. To print more than one page...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 246
    ... available paper Size option under the Paper tab to see what paper sizes are available. • If you select ... Double-sided Printing • Double-sided Printing (Manual)a Print on both sides of a sheet of paper (... unit, you should complete the printing job manually. The machine prints every other page of ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 247
    Printing features Item • Double-sided Printing • Double-sided Printing (Manual)a Description • Printer Default: If you select this option, this .... This option is not available when you use Double-sided Printing (Manual). Paper Options Changes the size of a document to appear larger or smaller ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 248
    ... the Print window. Watermark (Editing a watermark) Watermark (Deleting a watermark) This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 249
    Printing features Item a b c d Description To save the document as an overlay, access Printing Preferences. Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. In the Edit Overlay window, click Create. In the Save As window, type a name up to eight ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 250
    ... available only if you have installed the mass storage device or optional memory (see "Variety feature" on page 9). • Some menus may not appear on the ...to your machine. • This feature is not enabled, Storage Options check (see "Setting Device Options" on page 85). • Without installing the mass ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 251
    ...( ) from the upper-right corner of the window and click on any option you want to know about. • Administrators can enable job accounting and configure permissions in the control panel or SyncThru™ Web Service. a. This option is not available when you use XPS driver. 4. Special Features 251
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 252
    ... Printing Utility may not be available depending on model or optional goods (see "Software" on page 7). 1 2 3 4 5 6 From the Start menu select Programs or All ... website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). • You cannot print PDF files ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 253
    ... printing features when using your machine. Mac printing Some features may not be available depending on models or options. It means that the features are not supported. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 254
    ...available depending on models or options. It means that the features are not supported (see "Variety feature" on page 9). Using help Click the question mark on the bottom-left corner... depending on models or options. It means that the features are not supported. If you print more than 2...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 255
    ... your machine on the available printers list and click Properties. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing (see "Features by models" on page 7). 4. Special Features 255
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 256
    ... the selected job and select the Show completed jobs check box to see previous jobs on the job list. Classes: Shows the class ... not be available depending on models or options. It means that the features are not supported (see "Features by models" on page 7). • • Proceeding the print job After ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 257
    Printing features To take advantage of the printer features provided by your printer driver, press Properties. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. 5 Press OK to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 258
    ... • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 62)....used via the local connection or the network connection (see "Scanning from image editing program" on page ... this program to scan images or documents (see "Scanning with Samsung Easy Document Creator" on page...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 259
    ...not be available depending on model or optional goods (see "Features by models" on page 7). This feature is not ...does not support the network interface (see "Rear view" on page 21). 1 2 3 4 Open Samsung ... the printer driver includes the scan program (see "Installing the driver locally" on page 25)....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 260
    ... is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced... 1 2 3 4 5 6 7 • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Settings. Switch... mode > Scan to PC Access the SyncThru™ Web Service (see "Using SyncThru™ Web...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 261
    ... be available depending on model or optional goods (see "Features by models" on page 7). Or select Scan ... an FTP/SMB server 1 2 3 4 5 6 7 8 Access the SyncThru™ Web Service (see "Using SyncThru™ Web ... > Scan > Scan To E-mail on SyncThru™ Web Service. 5 6 7 8 Enter an email subject and press...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 262
    ... data on a connected computer if the computer supports the WSD (Web Service for Device) feature. To use ...network interface, it will not be able to use this feature (see "Features by models" on page 7). • The WSD feature ... face up into the document feeder (see "Loading originals" on page 49). Select ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 263
    .../IP address or hostname and select Web Services Device from Device type. Then enter the...below to scan with TWAIN-compliant software: 4 Follow the instructions in the installation window. Scanning using the WSD ...documents face up into the document feeder (see "Loading originals" on page 49). Select ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 264
    ... Scanning using the WIA driver Your machine supports the Windows Image Acquisition (WIA) driver for...format. We recommend using scan features with the Samsung Easy Document Creator program provided ...automatically when you install the machine software (see "Using Samsung Easy Document Creator" on page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 265
    ... disconnect the USB cable and reconnect it. If the problem continues, refer to the Image Capture's help.... Mac scanning Network or wireless model only (see "Features by models" on page 7). Scanning from USB ...documents face up into the document feeder (see "Loading originals" on page 49). 1 2 3 Make ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 266
    .... • For more information, refer to the Image Capture's help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Scan Assistant software. Open the Applications folder > Samsung folder > Samsung Scan Assistant. 4. Special Features 266
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 267
    ... Pane. 5 6 7 Click Properties. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 49). From the Scanner Properties window, click Preview. 9 10 11 Drag the pointer to set the image area to be scanned in ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 268
    Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features 268
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 269
    Fax features 33 For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 63). Redialing the fax number 32 Automatic redialing When the number you have dialed is busy or there is no answer when you send a ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 270
    ... not be available depending on model or optional goods (see "Features by models" on page 7). Delaying a fax ...going to the machine. To send a fax from your computer, the Samsung Network PC Fax program must ... different depending on your application. Select Samsung Network PC Fax from the Print window ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 271
    ... • When you forward a fax by an email, you must first set the mail server and IP address in SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 286). • Though you sent or received a color fax, the data is forwarded in grayscale. 4. ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 272
    ... screen. Forward options may not be available depending on model or optional goods (see "Variety feature" on page 9). • Forward options may not be available depending on model or optional goods (see "Variety feature" on page 9). • To set the machine to print out a fax ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 273
    ... This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • To use this feature, set the option... on the DADF, it automatically changes the option to 1 Sided. 1 2 3 4 Open the Samsung Easy Printer Manager. Select the appropriate machine from the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 274
    ... Distinctive Ring Pattern Detection (DRPD) feature. Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. For further details, see "Receiving faxes using DRPD mode" on page 275. This ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 275
    Fax features 42 44 Receiving manually in Tel mode You can receive a ..., you can answer calls using the handset (see "Features by models" on page 7). 43 Receiving in ... different telephone numbers. This feature is often used by answering services who answer telephones for many different clients and ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 276
    ... Setting > Fax Default > Common > Receive Mode > DRPD on the touch screen. This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 2 3 Call your fax number from another telephone. When your machine begins to ring, do not answer the call. The ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 277
    ... depending on options or models. If so, it is not applicable to your machine. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 3 4 48 Press OK. Press (Stop/Clear)button to return to ready mode. 1 2 Place a single document face down ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 278
    ...files. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). • You can use this feature in the models that have a mass storage device (see "Variety feature" on page 9). • The administrator can set the ID and password to...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 279
    ...depending on models or options. It means that the features are not supported (see "Variety feature" on page 9). 4 5 6 7 52 ... Mode. Select the option you want (see "Understanding special printer features" on page ... select the various features from Print Mode (see "Setting Device Options" on page 85)....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 280
    Using optional device features • File Policy: You can choose the file policy for generating file name before you proceed with the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can rename or overwrite it. 4. Special Features ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 281
    ... Accessing management tools • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Document Creator • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience • Using the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 282
    ... management tools Samsung provides a variety of management tools for Samsung printers. 1 2 3 4 5 Make sure that the machine is connected to your computer and powered ...Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools. Click the management tool you want to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 283
    Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 284
    Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). This tool helps you ... and install it: (http://www.samsung.com > find your product > Support or Downloads). 5. Useful Management ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 285
    ...not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS ...apply Eco features to save paper and toner before printing. To use this application, Start ...you want to apply to the document. You can see the preview of the applied features. 4 Click Print....
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 286
    ... for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user's guide may differ ... only (see "Software" on page 7). 1 2 Click Login on the upper right of the SyncThru™ Web Service... how many pages are printed and amount of toner left in the cartridge. 5. Useful Management Tools...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 287
    Using SyncThru™ Web Service Usage Counters: Shows the usage count by print types: simplex... sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu.... devices that have the Cloning feature in SyncThru™ Web Service. Security tab This tab allows you to...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 288
    Using SyncThru™ Web Service 3 E-mail notification setup You can receive emails about your machine's status by setting this ... IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 289
    ... Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, ... scanned pictures from last year's birthday party, Samsung Easy Document Creator will provide you with the necessary tools. The Samsung Easy Document Creator provides features below Image Scanning: ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 290
    ... 7). • Available for Windows and Mac OS users only (see "Software" on page 7). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. Open the Applications folder > Samsung folder > Samsung Easy Printer ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 291
    Using Samsung Easy Printer Manager Printer information This area gives you general ... SyncThru™ Web Service icon is enabled. 2 You can view the online User's Guide. Troubleshooting ...area 5 Displays information about the selected machine, remaining toner level, and paper. The information will vary ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 292
    Using Samsung Easy Printer Manager Fax to PC Settings Some menus may not appear in the display depending on options ... relating to receiving alerts via email. Alert History: Provides a history of device and toner related alerts. Job Accounting Provides querying of quota information of the specified ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 293
    ... Status window and its contents shown in this user's guide may differ depending on the machine or operating ... error might occur in the future. For example, it might be in toner low status, which may lead to... software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences,...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 294
    Using Samsung Printer Status 3 Order Supplies You can order replacement toner cartridge(s) from online. You can view the online User's...when an error occurs. You can directly open the troubleshooting section in the user's guide. 5 Close Close the window. 5. Useful Management...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 295
    ...device settings, order supplies, open troubleshooting guides, visit Samsung's website, and check ...Samsung Printer Experience ( tile. ) The Samsung Printer Experience interface comprises various useful features ...status, location, IP address, and remaining toner level. 5. Useful Management Tools 295
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 296
    ... tasks from the Start screen. This button opens the Troubleshooting Guide when an error occurs. You can ...and print information through SyncThru™ Web Service. Your machine needs to be connected to a network.... devices that supports Samsung Printer Experience. Under the device, you can see the latest ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 297
    Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 298
    Using Samsung Printer Experience Basic tab Advanced tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose multiple pages per side to save media. Paper settings This option allows you to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 299
    ... tab is not shown or disabled, it means that this features are not supported. 10 Scanning from Windows 8 This section is for the users with multi-functional... into digital files that can be stored on your computer. Scanning from Samsung Printer Experience The most frequently used printing menus are...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 300
    Using Samsung Printer Experience 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( not available. • You can skip step 5, if the Prescan option is selected. ) is 5. Useful Management Tools 300
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 301
    .... You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 154). After the driver is installed on your... desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 302
    Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or button from the window. 3 12 After changing the configurations, click Exit to close the Unified Driver Configurator. View the current system's printer configuration by clicking on the machine icon ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 303
    Using the Linux Unified Driver Configurator The printer control buttons are, as follows Refresh: Renews the available machines list. The Classes tab shows a list of available machine classes. Add Printer: Allows you to add a new machine. Remove Printer: Removes the selected machine. Set as Default...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 304
    Using the Linux Unified Driver Configurator 13 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 2 3 Switches to Ports ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 305
    ...to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems... system problems 306 307 308 312 320 321 323 325 For errors that occur ... refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless network" on page 195).
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 306
    Paper feeding problems Condition Paper jams during printing. Paper sticks together... you are printing on special materials, use the manual feeding in tray. • An incorrect type of paper.... Ensure that the paper guides are against both sides of the envelopes. Suggested solutions 6. Troubleshooting 306...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 307
    ... cable connecting problems Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection ... machine has a press it. • Disconnect the machine's cable and reconnect it. (Power/Wakeup) button on the control, 6. Troubleshooting 307
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 308
    Printing problems Condition The machine does not print. Possible cause The machine is not receiving ... "Replacing the toner cartridge" on page 81). If a system error occurs, contact your service ...has more than one port, make sure that the machine is attached to the correct one. 6. Troubleshooting 308
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 309
    .... Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. Get more hard disk ... not match. The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. 6. Troubleshooting 309
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 310
    ... if necessary. If necessary, replace the toner cartridge. • See "Redistributing toner" on page 78. ... vapor [white smoke] during printing. This is not a problem, just keep printing. If you ... by the smoke [vapor], then replace the paper with fresh paper from an unopened ream. 6. Troubleshooting 310
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 311
    Printing problems Condition The machine does not print special-sized paper, such as ... paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 53). The ...tab, and set type to Thin (see "Opening printing preferences" on page 53). 6. Troubleshooting 311
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 312
    ... of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside ...these steps do not correct the problem, contact a service representative. The top half of the paper... the paper type to Recycled (see "Opening printing preferences" on page 53). 6. Troubleshooting 312...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 313
    ... may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 91). • The paper path ... processes can cause some areas to reject toner. Try a different kind or brand of paper. ... If these steps do not correct the problem, contact a service representative. 6. Troubleshooting 313
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 314
    ... these steps do not correct the problem, contact a service representative. Black or color background ...increase the amount of background shading. • Remove the old toner cartridge and install a new one ... one (see "Replacing the toner cartridge" on page 81). Suggested solutions 6. Troubleshooting 314
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 315
    .... Contact a service representative. Background scatter Background scatter results from bits of toner randomly ...tab, and set the paper type to Recycled (see "Opening printing preferences" on page 53... actually used, an overcharging can occur causing this copy quality problem. A 6. Troubleshooting 315...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 316
    Printing quality problems Condition Misformed characters Suggested solutions • If characters are improperly ...Check the paper type and quality. • Ensure that the guides are not too tight or too loose... of paper over in the tray. Also try rotating the paper 180° in the tray. 6. Troubleshooting 316...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 317
    ..." on page 91). Solid color or black pages • The toner cartridge may not be installed properly. Remove the ... toner cartridge and install a new one (see "Replacing the toner cartridge" on page 81). • The machine may require repairing. Contact a service representative. A 6. Troubleshooting 317
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 318
    ... Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 91). • Check... then, install a new one (see "Replacing the toner cartridge" on page 81). If...). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 319
    Printing quality problems Condition Curl Suggested solutions If the printed paper is curled ...image repetitively appears on a few sheets • Loose toner • Light print or contamination occurs Your... the altitude setting for your machine (see "Altitude adjustment" on page 233). 6. Troubleshooting 319...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 320
    ... unit (see "Cleaning the scan unit" on page 95). • Ensure that the original is aligned with the registration guide. ... steps do not correct the problem, contact a service representative. Image rubs off ... open while copies are being made. • Turn the machine off and back on. 6. Troubleshooting 320
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 321
    Scanning problems Condition The scanner does not work. Suggested solutions • Make sure that ... scanner glass, or face up in the document feeder (see "Loading originals" on page 49). • There ... the speed. For details about how to set BIOS, refer to your computer user's guide. 6. Troubleshooting 321
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 322
    Scanning problems Condition Message appears on your computer screen: • Device can't be set to the H/W mode you want. • Port is being... properly connected and the power is on, then restart your computer. • The USB cable may be improperly connected or the power may be off. 6. Troubleshooting 322
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 323
    ... pad may need to be replaced. Contact a service representative (see "Available maintenance parts" on page 76...any error message. If it does, clear the problem. The machine does not send. • Make .... Replace the toner cartridge (see "Replacing the toner cartridge" on page 81). 6. Troubleshooting 323
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 324
    ... other machine operator and ask them to solve the problem on their side. There may not be ... and then try to store the fax again. Call for service. You may have chosen the wrong paper ... appear at the bottom of each page or on other pages, with a small strip of text at the top. 6. Troubleshooting 324
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 325
    Operating system problems 1 Common Windows problems Condition "File in Use" message appears ... and/or whether an error has occurred. Samsung Printer Experience is not installed. Download ... User's Guide that came with your computer for further information on Windows error messages. 6. Troubleshooting...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 326
    Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts ... machine driver matches the one in Acrobat Reader. Refer to the Mac User's Guide that came with your computer for further information on Mac error messages. 6. Troubleshooting 326
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 327
    ...OS, and has been reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version .... If this situation occurs, try to release the port by selecting Release port in the Port configuration window. 6. Troubleshooting 327
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 328
    ... message box appears. To identify the source of the problem, open the Ports configuration and select .... In the Selected port pane, you can see if the port is occupied by another application.... User's Guide that came with your computer for further information on Linux error messages. 6. Troubleshooting...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 329
    ... PS version is available for printing. • If the problem persists, contact a service representative. Limit Check ... Options tab, and set the tray option (see "Setting Device Options" on page 85).... setting in the printer driver may not be matched with the one in Acrobat Reader. 6. Troubleshooting 329
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 330
    ...-05-555 1300 362 603 0810-SAMSUNG (7267864, € 0.07/min) 088-55-55-... 8000-4726 BAHRAIN WebSite www.samsung.com www.samsung.com www.samsung.com www.samsung.com www.samsung.com CANADA BULGARIA CAMEROON Country... 800-10-7260 051 133 1999 www.samsung.com www.samsung.com CROATIA Cote D' Ivoire Contact ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 331
    ...6897691 from mobile and land line 800-SAMSUNG (800-726786) 70 70 19 ...27919267 GUATEMALA GEORGIA GHANA GERMANY WebSite www.samsung.com Country/Region FRANCE Customer Care... 48 63 00 00 0180 5 SAMSUNG bzw. 0180 5 7267864* (*0,14 €/Min... 0800-10077 0302-200077 80111-SAMSUNG (80111 726 7864) only from land...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 332
    ...www.samsung.com/ hk_en (English) 06-80-SAMSUNG (726-7864) 1800 3000 8282 1800 266... 021-5699-7777 021-8255 800-SAMSUNG (726-7864) 1-800-234-7267 0120... JAPAN JORDAN KAZAKHSTAN KENYA 01-800-SAMSUNG (726-7864) 0-800-614-40 +7-... 2255 8197267864 0800-726-7864 0900-SAMSUNG (0900-7267864) (€ 0,10/min) 0800 ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 333
    ...landline) 336-8686 (From HHP & landline) QATAR www.samsung.com PORTUGAL www.samsung.com PUERTO RICO 1-800-682-3180 ... PHILIPPINES Country/Region Customer Care Center 1-800-10-SAMSUNG(726-7864) for PLDT 1-800-3-SAMSUNG(726-7864) for Digitel 1-800-8-SAMSUNG(726-7864) for Globe 02-5805777 0 801-1SAMSUNG(...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 334
    ... Care Center 800-00-0077 9200-21230 WebSite www.samsung.com www.samsung.com/sa (Arabic) ... SERBIA (old number still active 0700 7267864) 1800-SAMSUNG (726-7864) 0800 -... 172 678) 0771 726 7864 (SAMSUNG) 0848-SAMSUNG (7267864, CHF 0.08/min)...444 77 11 800-SAMSUNG (726-7864) 0330 SAMSUNG (726-7864) 1-800-...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 335
    ...the terminologies commonly used with printing as well as mentioned in this user's guide. An Automatic Document Feeder (ADF) is a scanning unit ... and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 336
    ... any advanced operating system. Coverage It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an... lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV CCD Charge Coupled Device...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 337
    ...resolution, more visible detail in the image, and a larger file size. DRPD Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. DIMM Dual Inline Memory Module (DIMM), a...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 338
    ... reader. Those devices allow the pay-for-print service on your machine. FTP A File Transfer ...protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet ...Fuser Unit The part of a laser printer that fuses the toner onto the print media. It consists of a heat ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 339
    ... telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. Mass storage device Mass storage device, commonly referred to as a hard drive or hard disk, is a ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 340
    ...can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more...Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 341
    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. MH Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 342
    ... developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OSI Open Systems Interconnection (OSI) ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 343
    ... and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the...printer can produce in one minute. Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 344
    ...made by various image processing applications. SSID Service Set Identifier (SSID) is a name of a wireless ...and have a maximum length of 32 characters. Toner Cartridge Subnet Mask The subnet mask ...forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 345
    Glossary TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. Watermark A watermark is a ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 346
    ... advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 347
    Index A accessories installing ordering 85 75 238 227 239 239 238 238 238 200 284 242 scan to WPS 23 22 Unix 167 E easy document creator e-book conversion 289 289 55 234 234 234 236 120 C cleaning inside outside pickup roller scan unit 92 91 94 95 91 22 13 address book editing general setup ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 348
    ... resolution preparing to fax receiving in Fax mode M Mac common Mac problems 326 driver installation for network connected 165 driver installation for ... cable connected 153 printing 253 Index 348 Linux common Linux problems 327 driver installation for network connected 166 driver installation for ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 349
    ...206 255 293 Index 349 postScript driver troubleshooting mac scanning machine information 217, preparing... loading using special media labels output support preprinted paper setting the paper size setting ... paper type special media transparency output support overlay printing create delete print N...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 350
    ... USB memory using direct printing utility Scanning with Samsung Easy Document Creator 264 scanning basic ... 14 14 264 295 293 secu printing service contact numbers SetIP program Special features ... print media printing feature problem operating system problems Samsung Easy Document Creator samsung ...
  • Samsung SL-M3870FW | User Manual Ver.1.0 (English) - Page 351
    ... 54, 254 117 Windows common Windows problems driver installation for network connected 162 driver... 191 173 173 180 176 SyncThru Web Service general information SyncThru™ Web Service... estimated life handling instructions non-Samsung and refilled redistributing toner replacing the cartridge storing...



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Samsung SL-M3870FW Manual