Samsung SL-M3870FW User Manual Ver.1.0 (English) - Page 329

Operating system problems 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be printed The PostScript driver may not be installed correctly. • Install the PostScript driver (see "Software Installation" on page 151). • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory. A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional tray. Open the PostScript driver properties, select the Device Options tab, and set the tray option (see "Setting Device Options" on page 85). When printing a document in The resolution setting in the printer driver may Make sure that the resolution setting in your printer driver matches the one in Mac with Acrobat Reader 6.0 or not be matched with the one in Acrobat Reader. Acrobat Reader. higher, colors print incorrectly 6. Troubleshooting 329