Compaq Armada 7700 Armada 7700 Family of Personal Computers Reference Guide - Page 159

Minor Problems Checklist

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Minor Problems Checklist If you encounter a minor problem with your computer or software application, the following checklist may suggest a solution. s Is the computer connected to an external power source? Or is a fully charged battery pack installed? s Is the computer turned on? (When the computer is on, the power/suspend light is on and not blinking.) s Are all cables connected properly and securely? s Was a nonbootable diskette in the computer diskette drive when you turned on the computer? s Have you installed all needed device drivers? s If the problem appears related to a software application, have you looked for a solution in the software documentation? NOTE: A message on the screen does not necessarily mean that an error condition exists. For example, some messages give information about what the computer is doing. Others are prompts that request you to enter information or press a key. 16-2 Troubleshooting

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16-2
Troubleshooting
Minor Problems Checklist
If you encounter a minor problem with your computer or
software application, the following checklist may suggest
a solution.
Is the computer connected to an external power source? Or is a
fully charged battery pack installed?
Is the computer turned on? (When the computer is on, the
power/suspend light is on and not blinking.)
Are all cables connected properly and securely?
Was a nonbootable diskette in the computer diskette drive
when you turned on the computer?
Have you installed all needed device drivers?
If the problem appears related to a software application, have
you looked for a solution in the software documentation?
NOTE:
A message on the screen does not necessarily mean that an
error condition exists. For example, some messages give
information about what the computer is doing. Others are prompts
that request you to enter information or press a key.