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Contents
chapter 15
I
NTELLIGENT
M
ANAGEABILITY
Fault Management
..........................................................................
15-1
Asset Management
.........................................................................
15-2
Security Management
.....................................................................
15-2
chapter 16
T
ROUBLESHOOTING
Minor Problems Checklist
..............................................................
16-2
Solving Audio Problems
................................................................
16-3
Solving Battery Problems
...............................................................
16-4
Solving Diskette and Diskette Drive Problems
..............................
16-7
Solving Display Problems
..............................................................
16-9
Solving Hard Drive Problems
......................................................
16-12
Solving Hardware Problems
.........................................................
16-13
Solving Infrared Problems
............................................................
16-15
Solving Keyboard and Numeric Keypad Problems
.....................
16-17
Solving Memory Problems
...........................................................
16-18
Solving Modem Problems
............................................................
16-18
Solving PC Card Problems
...........................................................
16-20
Solving External Pointing Device Problems
................................
16-22
Solving Power Problems
..............................................................
16-22
Solving Printer Problems
..............................................................
16-25
appendix A
C
OMPAQ
C
USTOMER
S
UPPORT
..................................................................
A-1
appendix B
R
EGULATORY
N
OTICES
..............................................................................
B-1
appendix C
E
LECTROSTATIC
D
ISCHARGE
......................................................................
C-1
appendix D
S
PECIFICATIONS
.......................................................................................
D-1
I
NDEX
......................................................................................................
I-1