Compaq Armada 7700 Armada 7700 Family of Personal Computers Reference Guide - Page 163

Refer to Appendix D for, Tab

Page 163 highlights

Solving Battery and Battery Gauge Problems Continued Problem Possible Cause Solution The computer shut down and information in memory was lost when a battery pack was being replaced. Suspend was not initiated, or a charged battery pack was not inserted immediately after removing the discharged battery pack. To prevent loss of information next time, initiate Suspend, remove the discharged battery pack, and immediately insert a fully charged battery pack. Auxiliary battery Connect the computer to charge is low because an external power source the computer was not for approximately 24 connected to a power hours to fully charge the source for an auxiliary battery. extended time period. Auxiliary battery is at the end of its life. Contact your Compaq authorized service provider to replace the auxiliary battery. Battery charge does Battery conservation not last as long as level is set for high expected. performance. Press Fn+F7, then use the cursor keys to change the setting to a higher conservation level. (Refer to "Battery Conservation Settings Tab" in Chapter 4.) An external device or a PC Card is draining the battery pack. Turn off or remove external devices and PC Cards when not using them. Battery pack has partially self-discharged. If the computer is disconnected from external power for more than two weeks, remove the battery pack to reduce the selfdischarge rate. Battery pack is being exposed to temperature extremes. Keep battery pack within the recommended operating or storage temperature ranges. (Refer to Appendix D for operating ranges or to Chapter 5 for storage ranges.) Continued 16-6 Troubleshooting

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16-6
Troubleshooting
Solving Battery and Battery Gauge Problems
Continued
Problem
Possible Cause
Solution
The computer shut
down and informa-
tion in memory was
lost when a
battery pack was
being replaced.
Suspend was not
initiated, or a charged
battery pack was not
inserted immediately
after removing the
discharged battery
pack.
To prevent loss of
information next time,
initiate Suspend, remove
the discharged battery
pack, and immediately
insert a fully charged
battery pack.
Auxiliary battery
charge is low because
the computer was not
connected to a power
source for an
extended time period.
Connect the computer to
an external power source
for approximately 24
hours to fully charge the
auxiliary battery.
Auxiliary battery is at
the end of its life.
Contact your Compaq
authorized service
provider to replace the
auxiliary battery.
Battery charge does
not last as long as
expected.
Battery conservation
level is set for high
performance.
Press
Fn+F7
, then use
the cursor keys to
change the setting to a
higher conservation
level. (Refer to “Battery
Conservation Settings
Tab” in Chapter 4.)
An external device or
a PC Card is draining
the battery pack.
Turn off or remove
external devices and
PC Cards when not
using them.
Battery pack has
partially
self-discharged.
If the computer is
disconnected from
external power for more
than two weeks,
remove the battery pack
to reduce the self-
discharge rate.
Battery pack is being
exposed to tempera-
ture extremes.
Keep battery pack within
the recommended
operating or storage
temperature ranges.
(Refer to Appendix D for
operating ranges
or to Chapter 5 for
storage ranges.)
Continued