Compaq Armada 7700 Armada 7700 Family of Personal Computers Reference Guide - Page 172

Solving Infrared Problems

Page 172 highlights

Solving Infrared Problems Problem Cannot link with another infraredequipped device. Possible Cause Solution Appropriate software Install the appropriate is not running on both software on the second devices. device and start the program on both devices. Infrared port on computer is not enabled. Enable infrared port on computer. (Refer to Chapter 7.) Interrupt request (IRQ) conflict. Resolve the IRQ conflict. In Windows 95: Click StartÆSettingsÆ Control PanelÆSystem PropertiesÆDevice Manager tab. Reassign if two devices have the same IRQ address. IRQ conflicts can also be resolved using Computer Setup. Select Resolve Conflicts from the System Features Tools menu or Select System FeaturesÆ CommunicationsÆ Infrared Port. For Computer Setup information, refer to Chapter 14. Target device is not IrDA-compliant. Check documentation of target device and make recommended changes. A physical condition Refer to the solutions exists that affects the below for data connection. transmission problems. Devices are too far apart. Move devices closer together. (The maximum distance for IrDA interface is 1.5 feet [.5 meter]; some target devices may require a shorter distance.) Continued Troubleshooting 16-15

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Troubleshooting
16-15
Solving Infrared Problems
Problem
Possible Cause
Solution
Cannot link with
another infrared-
equipped device.
Appropriate software
is not running on both
devices.
Install the appropriate
software on the second
device and start the
program on both devices.
Infrared port
on computer is
not enabled.
Enable infrared port on
computer. (Refer to
Chapter 7.)
Interrupt request
(IRQ) conflict.
Resolve the IRQ conflict.
In Windows 95:
Click Start
˘
Settings
˘
Control Panel
˘
System
Properties
˘
Device
Manager tab. Reassign if
two devices have the
same IRQ address.
IRQ conflicts can also be
resolved using Computer
Setup. Select Resolve
Conflicts from the System
Features Tools menu or
Select System Features
˘
Communications
˘
Infrared
Port. For Computer Setup
information, refer to
Chapter 14.
Target device is not
IrDA-compliant.
Check documentation of
target device and make
recommended changes.
A physical condition
exists that affects the
connection.
Refer to the solutions
below for data
transmission problems.
Devices are too
far apart.
Move devices closer
together. (The maximum
distance for IrDA interface
is 1.5 feet [.5 meter]; some
target devices may require
a shorter distance.)
Continued